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Internship Remote Technical Program Manager Jobs in Iowa City, IA

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Internship Remote Technical Program Manager information

See Iowa City, IA salary details

$87.1K

$142.5K

$164.9K

How much do internship remote technical program manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for internship remote technical program manager in Iowa City, IA is $142,515.00, according to ZipRecruiter salary data. Most workers in this role earn between $126,200.00 and $163,400.00 per year, depending on experience, location, and employer.

What is the difference between Internship Remote Technical Program Manager vs Remote Technical Program Manager?

AspectInternship Remote Technical Program ManagerRemote Technical Program Manager
CredentialsTypically pursuing or recent graduate, some technical knowledgeRelevant experience, certifications like PMP or Agile
Work EnvironmentInternship, learning-focused, part-time or temporaryFull-time, professional setting, strategic responsibilities
Employer & Industry UsageEntry-level roles in tech companies, startups, or consultingEstablished companies, tech, software, or IT industries
Search & Comparison IntentUnderstanding entry-level or learning rolesSeeking experienced project management roles

The Internship Remote Technical Program Manager is an entry-level, learning-focused role suitable for students or recent graduates, often with limited experience. In contrast, the Remote Technical Program Manager is a full-time professional position requiring relevant experience and certifications, responsible for managing complex projects remotely. The key difference lies in experience level, responsibilities, and career stage.

What job categories do people searching Internship Remote Technical Program Manager jobs in Iowa City, IA look for?

The top searched job categories for Internship Remote Technical Program Manager jobs in Iowa City, IA are:

What cities near Iowa City, IA are hiring for Internship Remote Technical Program Manager jobs?

Cities near Iowa City, IA with the most Internship Remote Technical Program Manager job openings:

Internship Remote Technical Program Manager jobs near you
Infographic showing various Internship Remote Technical Program Manager job openings in Iowa City, IA as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $142,515 per year, or $68.5 per hour.

Tier 1 Technical Support Representative (REMOTE IOWA)

Cedar Rapids, IA • On-site, Remote

Aureon
Telecommunications • 501 - 1,000 employees
Learn more about Aureonexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Aureon rating

3.4

Company rating: 3.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

226th of 226 rated it services

Job description

Job Responsibilities:
  • Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
  • E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
  • Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
  • Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
  • Focus on quality and customer satisfaction
  • Clear and thorough documentation of customer interactions required
  • Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
  • Willing to fiercely advocate on behalf of and represent the Voice of the Customer
  • Research and prepare detailed escalations to second level support
  • Review, manage and follow up on open issues as needed
  • Project work that includes long and short-term initiatives

What can Aureon offer you?
  • Opportunities for professional growth, development, and advancement within the organization
  • 100% remote working employment model
  • Shift differential pay applied to evening and weekend shifts
  • Comprehensive training on hardware and software applications for qualified applicants
  • Knowledge and experience relating to basic computer applications
  • Competitive compensation and full benefits package for full-time employees
  • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO

Required Education:
  • High school or equivalent

Required Skills:
  • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
  • Excellent written and oral communication skills, including strong listening skills
  • Intermediate to advanced computer skills with emphasis on Internet knowledge
  • 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
  • Experience working in a customer Support Center
  • Experience working with Mobile Communications
  • Experience working with Transportation
  • Accounting or accounts receivable experience is a huge plus
  • Must exhibit dependability, adaptability and flexibility
  • Ability to diagnose and troubleshoot issues
  • Basic math skills
  • Creative thinking and reasoning ability

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
  • Primarily indoor work primarily in office environment
  • Frequent utilization of manual dexterity and visualizing of computer screen
  • No unusual physical requirements

Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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