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Internship Remote Customer Support Representative Jobs in Spring, TX

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $19.50/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas ... Utilize remote desktop software along with end user to resolve issues using documented solutions.

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$16.25 - $20.75/hr

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas ... Utilize remote desktop software along with end user to resolve issues using documented solutions.

The Midtown Group

Be Seen First

Remote Customer Call Center Representative (Houston area)

Houston, TX · Remote

$20.50/hr

Remote Customer Support Representative (Must reside close to Houston) Start Date: September 16, 2026 Work Location: 100% Remote Equipment: Company laptop/equipment provided In-Person Interview Date:

New

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$14.50 - $19.50/hr

The Customer Support Representative will be responsible for, but not limited to: * Opening ... Utilize remote desktop software along with end user to resolve issues using documented solutions.

CareOne

Customer Support Representative - CS

Houston, TX · Remote

$15.25 - $20.75/hr

The Customer Support Representative will be responsible for, but not limited to: * Opening ... Utilize remote desktop software along with end user to resolve issues using documented solutions.

Getaway

Remote Customer Representative

Houston, TX · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Remote Customer Representative

Houston, TX · Remote

$30K - $50K/yr

Position Description As a Customer Representative, you will play a key role in supporting clients ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

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Internship Remote Customer Support Representative information

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How much do internship remote customer support representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for internship remote customer support representative in Spring, TX is $15.58, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $15.38 per hour, depending on experience, location, and employer.

What is an internship remote customer support representative?

An Internship Remote Customer Support Representative is an entry-level position where interns assist customers with inquiries, issues, and product information via phone, email, or chat, all while working from a remote location. The role helps interns gain valuable experience in communication, problem-solving, and customer service processes. Interns often learn about the company’s products and services, develop technical skills using support software, and work as part of a virtual team. This internship is ideal for those looking to start a career in customer support or related fields.

What are the key skills and qualifications needed to thrive as an internship remote customer support representative?

To thrive as an Internship Remote Customer Support Representative, you need strong communication skills, basic computer literacy, and familiarity with customer service principles, often supported by a high school diploma or current college enrollment. Experience with helpdesk software, CRM systems, and communication platforms like Zendesk or Salesforce is typically required. Outstanding soft skills include patience, active listening, problem-solving, and the ability to remain calm under pressure. These abilities are crucial for delivering efficient, empathetic support and ensuring customer satisfaction in a virtual environment.

What types of challenges can a remote customer support intern expect to encounter, and how are they typically addressed?

As a remote customer support intern, you'll likely face challenges such as managing time effectively, adapting to different communication styles, and resolving customer issues without in-person guidance. Since you'll be working from home, it's important to stay organized and proactive in seeking help when needed. Many companies provide regular check-ins, mentorship, and access to knowledge bases or team chats to help interns overcome these hurdles. Open communication with your supervisor and colleagues is key to navigating complex situations and growing your skill set.

What is the difference between Internship Remote Customer Support Representative vs Remote Customer Support Specialist?

AspectInternship Remote Customer Support RepresentativeRemote Customer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or higher; relevant experience preferred
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, independent
Employer UsageInternship programs, entry-level trainingCustomer service departments, support teams
Search IntentLearning role, entry-level support experienceHandling customer inquiries, problem-solving

In summary, an Internship Remote Customer Support Representative is an entry-level, supervised role designed for learning and gaining experience, often part of an internship program. In contrast, a Remote Customer Support Specialist is a more experienced, full-time position focused on resolving customer issues independently. Both roles are remote and industry-focused but differ mainly in experience level and responsibilities.

What are the most commonly searched types of Remote Customer Support Representative jobs in Spring, TX?

The most popular types of Remote Customer Support Representative jobs in Spring, TX are:

What cities near Spring, TX are hiring for Internship Remote Customer Support Representative jobs?

Cities near Spring, TX with the most Internship Remote Customer Support Representative job openings:

Internship Remote Customer Support Representative jobs near you

Customer Support Representative - CS

CareOne

Houston, TX • Remote

$15.25 - $19.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 2 days ago

CareOne rating

6.8

Company rating: 6.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

48th of 246 rated social care providers

Job description

Great new Career Opportunity in Long-Term Care Pharmacy!

Now Hiring - Customer Support Representative - [2040 West Sam Houston Parkway North, Houston Texas 77043]

Hours: 6am - 6pm

The Customer Support Representative will be responsible for, but not limited to:

  1. Opening, updating, and resolving support tickets using PassPort Alert Management System (PPAMS), as well as triaging and resolution of support request made via phone and email.
  2. High volume technical inbound/outbound call center environment providing end user phone support in troubleshooting software and hardware problems, connectivity issues at an escalated pace.
  3. Real time monitoring of automated dispensing machine to ensure service is not interrupted.
  4. Utilize remote desktop software along with end user to resolve issues using documented solutions.
  5. Strict adherence to critical time escalation of service interruptions and unresolved issues with the automated dispensing machine.
  6. Serve as first line support and provide problem resolution to the customer.
  7. Utilize remote camera tools to perform routine monitoring and assistance in troubleshooting to the customer.
  8. Properly triage calls and determine routing based on the nature of the call.
  9. Efficiently and professionally maintain a high level of customer satisfaction and timely resolution to customer service issues.
  10. Initiate immediate escalation to customer regarding PassPort related failures. Escalation consists of 3 calls within 60 minutes.
  11. Enter service calls in tracking software, page service calls in tracking software and dispatch Service Technicians using BancTec, Burroughs, and Dispatch Direct software tools.
  12. Initiate escalation as appropriate to ensure management awareness and timely resolution of issues according to departmental policy and procedures.
  13. Make outbound calls to the customer to ensure PassPort process patient medication timely.
  14. Make outbound calls to the customer to clear lockouts and Totes every 2 hours until the issue is resolved.
  15. Mandatory to complete all Incoming and Outgoing Call Attached Data (CAD) initiated by the MIXIE phone system software.

Education:

Diploma/GED/Some college

Professional Experience:

  • 3-5 years of related experience/training in a technical inbound/outbound call center environment
  • Knowledge of DocuTrack, Framework, Microsoft Applications, Web Cameras, Remote-In tools (net Support), Citrix, printers and faxes
  • Extensive phone support of end user with various operating systems and software
  • Must have excellent communication skills, ability to multi-task, and high attention to detail

Partners Pharmacy - Our mission is to define excellence within the health care community. We are dedicated to inspiring people to live better lives through innovative health and wellness programs, products and services. We treat residents, their families and each other with respect, dignity and compassion. Through a collaborative and consultative approach, we strive to provide a framework of strength and stability for our patients, families and associates. We work to maintain the highest standards of care and service for our patients, families and valued employees.

We are proud to Offer:

  • Competitive Salaries
  • Comprehensive Healthcare Benefits
  • 401(k) Retirement Plan
  • Paid Time Off
  • Opportunities to advance and grow your career
  • And More!

If working with people who are dedicated, compassionate, and concerned about their patients is essential to you, then you'll appreciate being a part of our team. We've built a strong reputation on the outstanding level of care that we provide.

Partners Pharmacy is an Equal Opportunity Employer

EEO/AA/M/F/DV

What CareOne employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About CareOne

Sourced by ZipRecruiter

CareOne is a leading healthcare corporation specializing in senior care, rehabilitation, and assisted living services. Based in Fort Lee, New Jersey, CareOne was established to meet the healthcare requirements of seniors across the state and has expanded its footprint over the years. With its dedication to excellence, CareOne provides a comprehensive range of medical and healthcare services, including post-acute care, long-term and assisted living, memory care, respite care, and more.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Fort Lee, NJ, US

Year founded

1999

Social media

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