ZipRecruiter

Log In

2

Internship Remote Customer Support Representative Jobs in Michigan

Liveops

Remote Customer Service Representative

Warren, MI · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Canton, MI · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Customer Service Representative

Howell, MI · Remote

$20/hr

Tax Software Support - Independent Contractor Location: Remote (US-Based) Apply today to join the 1 ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

previous page

Showing results 41-60

All JobsCustomer Support Representative JobsInternship Remote Customer Support Representative JobsInternship Remote Customer Support Representative Jobs in Michigan

Internship Remote Customer Support Representative information

What are the key skills and qualifications needed to thrive as an internship remote customer support representative?

To thrive as an Internship Remote Customer Support Representative, you need strong communication skills, basic computer literacy, and familiarity with customer service principles, often supported by a high school diploma or current college enrollment. Experience with helpdesk software, CRM systems, and communication platforms like Zendesk or Salesforce is typically required. Outstanding soft skills include patience, active listening, problem-solving, and the ability to remain calm under pressure. These abilities are crucial for delivering efficient, empathetic support and ensuring customer satisfaction in a virtual environment.

What types of challenges can a remote customer support intern expect to encounter, and how are they typically addressed?

As a remote customer support intern, you'll likely face challenges such as managing time effectively, adapting to different communication styles, and resolving customer issues without in-person guidance. Since you'll be working from home, it's important to stay organized and proactive in seeking help when needed. Many companies provide regular check-ins, mentorship, and access to knowledge bases or team chats to help interns overcome these hurdles. Open communication with your supervisor and colleagues is key to navigating complex situations and growing your skill set.

What is an internship remote customer support representative?

An Internship Remote Customer Support Representative is an entry-level position where interns assist customers with inquiries, issues, and product information via phone, email, or chat, all while working from a remote location. The role helps interns gain valuable experience in communication, problem-solving, and customer service processes. Interns often learn about the company’s products and services, develop technical skills using support software, and work as part of a virtual team. This internship is ideal for those looking to start a career in customer support or related fields.

What is the difference between Internship Remote Customer Support Representative vs Remote Customer Support Specialist?

AspectInternship Remote Customer Support RepresentativeRemote Customer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or higher; relevant experience preferred
Work EnvironmentRemote, internship setting, supervisedRemote, full-time or part-time, independent
Employer UsageInternship programs, entry-level trainingCustomer service departments, support teams
Search IntentLearning role, entry-level support experienceHandling customer inquiries, problem-solving

In summary, an Internship Remote Customer Support Representative is an entry-level, supervised role designed for learning and gaining experience, often part of an internship program. In contrast, a Remote Customer Support Specialist is a more experienced, full-time position focused on resolving customer issues independently. Both roles are remote and industry-focused but differ mainly in experience level and responsibilities.

What are the most commonly searched types of Remote Customer Support Representative jobs in Michigan? The most popular types of Remote Customer Support Representative jobs in Michigan are:
Internship Remote Customer Support Representative jobs near you

Remote Customer Service Representative

Liveops

Ann Arbor, MI • Remote

$20/hr

Contractor

Re-posted 21 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

View All Liveops Jobs

Apply