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Internship Remote Chat Support Jobs in Portland, ME

Remote Customer Service Specialist

Portland, ME · On-site +1

$17.50 - $23/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

Clinical Intake Coordinator

Portland, ME · On-site +1

$60K - $80K/yr

This is a remote position designed to support and scale virtual services across the organization ... interns or credential-interns and shall: I. Be enrolled in a course of study leading to a CADC or ...

Director of Human Resources

Portland, ME · On-site +1

$90K - $130K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Director of HR develops and implements strategies that support business growth, employee ... Execute and manage the internship program. Compensation & Benefits * Oversee compensation programs ...

Audit Senior - Healthcare

Portland, ME · On-site +1

$80K - $100K/yr

This position can be located out of either one of our New England offices or remote. You Will ... Supervise, train, and mentor associates and interns on audit process and assess performance of ...

Internship Remote Chat Support information

See Portland, ME salary details

$8

$17

$22

How much do internship remote chat support jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for internship remote chat support in Portland, ME is $17.15, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $18.94 per hour, depending on experience, location, and employer.

What is an internship remote chat support?

An Internship Remote Chat Support position is an entry-level role where interns assist customers or clients via online chat platforms from a remote location. The primary responsibilities include responding to inquiries, troubleshooting issues, and providing information about products or services in real-time. This position is ideal for gaining customer service experience, improving communication skills, and learning how to handle various support scenarios, all while working from home. Interns typically receive guidance and training from supervisors or experienced support agents. The role may also involve documenting interactions and escalating complex issues to higher-level staff.

What are the key skills and qualifications needed to thrive as an internship remote chat support?

To thrive as an Internship Remote Chat Support, you need strong written communication skills, attention to detail, and a basic understanding of customer service principles, often supported by a high school diploma or ongoing college education. Familiarity with live chat platforms, CRM systems, and ticketing tools such as Zendesk or Intercom is typically expected. Patience, active listening, and problem-solving skills help you stand out by ensuring positive and efficient customer interactions. These skills are vital to provide timely, accurate support and maintain customer satisfaction in a remote, digital environment.

What are some common challenges faced in a remote chat support internship, and how can I overcome them?

One common challenge in a remote chat support internship is maintaining clear and professional communication despite not interacting face-to-face. Interns may also encounter difficulties managing multiple chats simultaneously, especially during peak times. To overcome these challenges, it's important to develop strong written communication skills, stay organized, and utilize available resources or templates provided by your team. Regular check-ins with supervisors and active participation in team meetings can also help you stay connected and receive feedback for improvement.

What is the difference between Internship Remote Chat Support vs Customer Service Representative?

AspectInternship Remote Chat SupportCustomer Service Representative
CredentialsMinimal; often students or entry-levelHigh school diploma or equivalent; some roles may require experience
Work EnvironmentRemote, online chat platformRemote or in-office, phone and chat support
Employer & Industry UsageTech, e-commerce, service sectorsRetail, telecom, finance, various industries
Search & Comparison IntentEntry-level, training, internship opportunitiesCustomer support, client interaction, full-time roles

Internship Remote Chat Support typically involves entry-level, temporary roles focused on online chat assistance, often for students or those seeking experience. Customer Service Representatives may handle multiple communication channels and often work in full-time positions. Both roles are essential for customer engagement but differ mainly in experience level, duration, and scope of responsibilities.

What are the most commonly searched types of Remote Chat Support jobs in Portland, ME?

The most popular types of Remote Chat Support jobs in Portland, ME are:

What are popular job titles related to Internship Remote Chat Support jobs in Portland, ME?

For Internship Remote Chat Support jobs in Portland, ME, the most frequently searched job titles are:

What job categories do people searching Internship Remote Chat Support jobs in Portland, ME look for?

The top searched job categories for Internship Remote Chat Support jobs in Portland, ME are:

What cities near Portland, ME are hiring for Internship Remote Chat Support jobs?

Cities near Portland, ME with the most Internship Remote Chat Support job openings:

Infographic showing various Internship Remote Chat Support job openings in Portland, ME as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $35,668 per year, or $17.1 per hour.

Summer 2027 Consulting Internship - Organizational Excellence, Medicaid

BerryDunn

Portland, ME • On-site, Remote

$30/hr

Full-time, Temporary, Internship

Re-posted 11 days ago


Job description

Overview

BerryDunn is seeking an Organizational Excellence Intern to join our Medicaid Practice Group, focusing on supporting clients within the area of Organizational Excellence and Development.

Join our team and you will be a success partner to State Medicaid agencies and participate in supporting state agency clients with projects related to Organizational Excellence and Development. During your internship, you will partner with your supervisor and other experienced team members and firm leaders to grow personally and professionally. The internship will provide you the opportunity to become familiar with the consulting and the firm's systems, operations, and relationships. This role will be focused on building organizational excellence capacity building for our clients and our internal teams.

The full-time summer internship will be based at our Portland, ME office. Upon successful completion of the internship, and depending on business need, we offer ongoing employment opportunities with remote or hybrid options serving our clients across the nation. This internship provides a unique chance to connect, learn and grow with us - both in the office and potentially from wherever you are!

We have internship openings with our Medicaid Practice group for:

  • Summer session running from May 25, 2027 to August 6, 2027. 

In order to be considered, you must include your unofficial academic transcription with your application.

You Will
  • Support one or more client projects with work such as written communication and analysis along with activities such as supporting client meetings, managing action items, and tracking and reporting on project progress.
  • Engage in a supportive team environment to gain an understanding of consulting.
  • Develop tools, methods, and practices that will help our teams deliver organizational excellence and organization development support to our clients.
  • Research best practices and build implementation schedules to develop maturity in the tenants of our organizational development practices.
  • Focus on your own development with your supervisor through learning objectives that align with BerryDunn's consulting competencies.
  • Participate in new business development through activities such as research, supporting proposal content, or developing marketing materials.
You Have
  • Currently enrolled in a BS/MS Degree program in one of these areas: information systems, health analytics, or business management.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
  • Relevant work experience in one of the fields above is a plus.
  • Drive and initiative to learn.
  • Demonstrated experience in relationship building and teamwork.
  • Excellent writing, communication, and computer skills.
  • Willingness to travel.
Compensation Details

The hourly rate for this role is $30 per hour. This rate range represents BerryDunn's good faith and reasonable estimate of the possible compensation at the time of posting. If an applicant possesses experience, education, or other qualifications more than the minimum requirements for this posting, that applicant is encouraged to apply, and a final rate may then be based on those additional qualifications; compensation decisions are dependent on the facts and circumstances of each case. The hourly rate for the finalist selected for this role will be based on a variety of factors, including but not limited to, years of experience, depth of experience, seniority, merit, education, training, amount of travel, and other relevant business considerations. 

BerryDunn Benefits & Culture

Our people are what make BerryDunn special, and in return we strive to support our employees and help them thrive. Eligible employees have access to benefits that go beyond what's expected to support their physical, mental, career, social, and financial well-being. Visit our website for a complete list of benefits and a look into our culture: Experience BerryDunn.

We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process or perform essential job functions. Please contact careers@berrydunn.com to request an accommodation.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

 

About BerryDunn

BerryDunn is the brand name under which Berry, Dunn, McNeil & Parker, LLC and BDMP Assurance, LLP, independently owned entities, provide services. Since 1974, BerryDunn has helped businesses, nonprofits, and government agencies throughout the US and its territories solve their greatest challenges. The firm's tax, advisory, and consulting services are provided by Berry, Dunn, McNeil & Parker, LLC, and its attest services are provided by BDMP Assurance, LLP, a licensed CPA firm. 

BerryDunn is a client-centered, people-first professional services firm with a mission to empower the meaningful growth of our people, clients, and communities. Led by CEO Sarah Belliveau, the firm has been recognized for its efforts in creating a diverse and inclusive workplace culture, and for its focus on learning, development, and well-being. Learn more at berrydunn.com.

Employment Type: OTHER