Internship Remote Automation Testing Jobs in Niles, IL

The Sr. Quality Engineer will report to the Technology Department. This role is responsible for leading a team of QA testers/engineers in testing our suite of products and software products to consistently deliver the highest quality solutions via SaaS, and On-Premises models. You will be an experienced leader in driving and implementing QA frameworks, processes, and strategies. You will implement industry standard quality assurance policies and practices, and ensure they are followed by measuring product and process quality.

At First Dollar, we believe in empowering engineers to build a smarter health benefits platform - one where human expertise is amplified, not replaced, by AI tools. We seek engineers who have demonstrated experience using AI responsibly to accelerate their development workflow, improve code quality, and solve complex problems more efficiently.
The incumbent will be expected to build the appropriate relationships and trust at all levels within the organization as they effectively communicate project issues, status, and successes with all team members at all levels. This incumbent must be creative, client focused, solutions-driven, organized, and thrive in an extremely dynamic environment as well as have solid people skills.
Direct the development of the QA strategy, methodology, discipline, and framework. Driving and improving the QA team in areas of automated testing and agile testing
Provide technical expertise in Test Automation, Testing Methodologies, Testing Processes, Tools, and Techniques across the teams
Responsible for defining QA strategy, approach, and execution in development projects
Responsible for leading and directing the QA team
Provide leadership and technical expertise within Test Automation and Quality Assurance
Performance management, coaching, and professional development for QA team; ensure testing skill set is up to date and capable of supporting the development effort
Focus on continuous QA improvements including usage of appropriate testing tools, test techniques, test automation
Building and maintenance of quality standards as well as enforcing technical and testing standards
Monitoring of all the QA activities, test results, leaked defects, root cause analysis and identifying areas of improvement. Implement steps required to improve the processes
Ensure the proper usage of available tools to gain the maximum benefit of the QA effort. This includes testing tools for functional, application performance, automation, etc.
Manage training and continuous learning of QA staff by means of short courses, conferences, meetups, certifications, etc.
Be an escalation point for all matters related to testing and quality assurance and operate as a primary point of contact for the QA teams
Work with development team to develop and execute QA strategies to meet and exceed department and corporate quality goals
Gather and present testing metrics and testing activities for the projects to key stakeholder
Collaborate with business partners, such as Customer Support, Client Services and Operations to incorporate feedback into the QA process
Facilitate inter-team communication across many agile projects within the organization
Measure Product Quality and share metrics with the teams, management, and other stakeholders
Balance best practice decisions with delivering high business value (right vs right now)
Be accountable for outlining detailed testing tasks (+ resulting estimates) during sprint planning
Ask the right questions (to developers, QAs), at the right time, to proactively avoid quality risk
Engage with developers to outline how a solution design results in dependency impact
Design and produce high quality automated test cases within a defined framework
Develop testable interfaces between the system under test and the automation framework
Translate existing manual regression test cases into automated tests
Assure automated regression test cases are integrated and passing in a nightly build process
Contribute to merge up/down through development process, adheres to a well-defined code promotion process
Employ static code analysis to identify test case readability, anti-patterns, & coverage
Monitor automated test results after code is committed and holds team to account on quality
Conduct cross team and inter-team automated test case review
Define, develop, maintain, and clean test data in support of automated test cases
Support and is accountable for timely releases and adherence to release activities
Collaborate outside of the product team to encourage a development community
Encourage self-study by promoting best practices and bringing in external perspective
Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
Provide code review and analysis of teams' automation code
Assist in managing and maintain regression test suite
Create detailed, comprehensive, and well-structured test plans and test cases.
Estimate, prioritize, plan and coordinate testing activities
Design, develop and execute automation scripts using open-source tools.
Identify, record, document thoroughly and track bugs
Perform thorough regression testing when bugs are resolved
Develop and apply testing processes for new and existing products to meet client needs
Liaise with internal teams (e.g. developers and product managers) to identify system requirements
Monitor debugging process results
Investigate the causes of non-conforming software and train users to implement solutions
Track quality assurance metrics, like defect densities and open defect counts
Stay up to date with new testing tools and test strategies
Support and mentor junior team members
Review requirements, specifications, and technical design documents to provide timely and meaningful feedback
Accountable for outlining detailed testing tasks (+ resulting estimates) during sprint planning
Facilitate test cases reviews to stakeholders
Engage with developers to outline how a solution design results in dependency impact
Manage and maintain regression test suite
Estimate, prioritize, plan and coordinate testing activities
Identify, record, document thoroughly and track bugs
Perform thorough regression testing when bugs are resolved
Develop and apply testing processes for new and existing products to meet client needs
Liaise with internal teams (e.g., developers and product managers) to identify system requirements
Track quality assurance metrics, like defect densities and open defect counts
Stay up to date with new testing tools and test strategies.
Support and mentor junior team members
Support and is accountable for timely releases and adherence to release activities.
Collaborate outside of the product team to encourage a development community
Encourage self-study by promoting best practices and bringing in external perspective
Other duties as assigned

#LI-Remote

Years of Experience: 5-7 years of experience

Degree: Bachelor's Degree in Computer Science, Computer Engineering, or equivalent experience

Certification: QA testing related certifications (or willingness to obtain) such as Certified Test Engineer (CSTE), Certified Software Quality Analyst (CSQA), and Certified Associate in Software Testing (CAST)

Skills & Abilities:

7+ years of experience in software development industry
5 years of experience in managing a quality assurance team
Experience in Agile methodologies such as Scrum and Kanban
Specialization in performance and load testing, security, automation, release management, and agile training
Hands on expertise with automation tools, frameworks, and standard methodologies
Proven experience in test planning, test design, test & automation strategy, and test execution
Demonstrated experience leading test efforts for Software and Product development
Understanding and ability to work on a variety of IT platforms
Experience working in Cloud environment (such as Azure and AWS) and cloud technologies
Experience following development and production delivery process
Self-starter, independent worker and have a love for QA
Hands on UI and API automation experience (JMeter, Blaze Meter, Postman, Python 3.x, Pytest, Selenium, BrowserStack, MABL)
Agile tools exposure (e.g., Atlassian products - JIRA, Confluence, GIT, X-Ray)
Continuous Integration tools knowledge (e.g., ADO, Jenkins, Bitbucket, Spinnaker)
Data validation and quality testing
Test Automation
Proficiency with tools such as Selenium, BrowserStack, Postman or other QA testing tools
Proven experience in developing and coding automation test scripts.
Proven work experience in software quality assurance and development
Strong knowledge of software QA methodologies, tools, and processes
Experience in writing clear, concise, and comprehensive test plans and test cases.
Excellent analytical and communication skills
Proven experience preparing, presenting, and maintaining required SDLC documentation and artifacts
Experience with performance and/or security testing is a plus.
Experience with complex technical integrations (APIs, web services) and SaaS / PaaS cloud platforms preferred
Experience with any of the following is a plus: XML, JavaScript, .NET framework, T-SQL, JQuery, JSON preferred
Solid knowledge of SQL and scripting preferred
Experience working in an Agile/Scrum development process preferred
Familiarity with Jira and the software development life cycle (SDLC) preferred

Practical AI experience - Comfortable using tools like GitHub Copilot, ChatGPT, or Claude for prototyping, debugging, and problem-solving

Leverage AI as a tool, not a replacement - Candidates are expected to understand that AI is a power productivity multiplier while maintaining engineering judgment, and ensuring AI generated code meets quality standards

Demonstrated experience using AI responsibly to accelerate their development workflow, improve code quality, and solve complex problems more efficiently