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Employment Type:

Full time

Shift:

Day Shift

Description:

Business Intelligence Supervisor

The Business Intelligence Supervisor provides frontline leadership and oversight for business intelligence functions within a designated Emphasis Area (Governance, Dev/Ops, or Business Analytics). This role is responsible for mentoring and guiding team members, driving execution of the health system's business intelligence strategy, and ensuring the delivery of high-quality data and analytics solutions that support organizational goals.

Key Responsibilities

• Serve as the first level of leadership, assigning work, mentoring staff, supporting performance evaluations, and making recommendations related to hiring, promotions, disciplinary actions, and terminations.

• Lead the planning, execution, and operationalization of business intelligence initiatives aligned with the health system's strategic priorities.

• Build and maintain strong partnerships with business owners, stakeholders, and senior leadership to ensure business intelligence solutions meet organizational needs.

• Oversee day-to-day team operations, including prioritization of requests, workload management, and adherence to best practices and standardized processes.

• Collaborate with technical, Enterprise Data Warehouse (EDW), and cross-functional teams to develop and maintain data infrastructure supporting analytics solutions.

• Develop, analyze, and interpret complex datasets to produce actionable insights, dashboards, and reports that inform decision-making.

• Ensure accuracy, integrity, and consistency of data through governance processes, audits, and validation activities.

• Contribute to the development and maintenance of documentation, including data definitions, business rules, technical specifications, and knowledge assets.

• Manage business intelligence tools, systems, and vendor relationships, including system administration responsibilities as needed.

• Support end users by providing training, troubleshooting, and technical guidance.

• Facilitate collaboration across analyst, developer, or architect communities of practice.

• Stay current with healthcare industry trends, regulatory requirements, and analytics best practices.

• Act as an internal consultant, supporting research, data analysis, and presentation of insights to stakeholders.

Emphasis Areas

• Governance

• Dev/Ops (Data Architecture, Engineering & Data Management)

• Business Analytics

Qualifications

• Master's degree required; alternatively, a combination of 10 years of relevant experience and education (associate's, bachelor's, or certifications) may be considered.

• Minimum of 8 years of experience analyzing large, complex datasets, preferably within healthcare.

• Educational background aligned with emphasis area preferred (e.g., Computer Science, Health Informatics, Finance, Public Health, etc.).

Required Skills & Competencies

• Strong leadership, mentoring, and team development capabilities

• Advanced analytical and problem-solving skills

• Excellent verbal and written communication skills, with the ability to engage all organizational levels

• Proven ability to translate business needs into data and analytics solutions

• Strong organizational and project management skills with the ability to manage competing priorities

• Proficiency in business intelligence and analytics tools (e.g., Excel, SQL, Tableau, SAS, Python, R, Business Objects, etc.)

• Knowledge of healthcare operations, including clinical quality, revenue cycle, and reimbursement methodologies

• Understanding of data governance, ETL processes, database structures, and data modeling

Preferred Qualifications

• Experience with data governance frameworks, system testing, and analytics documentation

• Familiarity with performance improvement methodologies such as LEAN

• Knowledge of distributed computing, data auditing, and master data management

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran