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Internship Operational Technology Engineer Jobs in Raleigh, NC

ACT Power Services

Controls Engineer

Raleigh, NC

$81.20K - $105K/yr

We are seeking a highly skilled and motivated Controls Engineer to join our dynamic Operational Technology team. The ideal candidate will possess a strong background in control systems design ...

ACT Power Services

Controls Engineer

Raleigh, NC

$81.20K - $105K/yr

We are seeking a highly skilled and motivated Controls Engineer to join our dynamic Operational Technology team. The ideal candidate will possess a strong background in control systems design ...

Forge Nano

Director of IT

Raleigh, NC · On-site

Serve as a strategic partner to operations, engineering, quality, finance, and executive leadership. * Establish IT governance, policies, standards, and best practices across the facility. * Manage ...

Forge Nano

Director of IT

Raleigh, NC · On-site

Serve as a strategic partner to operations, engineering, quality, finance, and executive leadership. * Establish IT governance, policies, standards, and best practices across the facility. * Manage ...

Forge Nano

Director of IT

Raleigh, NC

Serve as a strategic partner to operations, engineering, quality, finance, and executive leadership. * Establish IT governance, policies, standards, and best practices across the facility. * Manage ...

Danaher

Software Engineer Internships

Durham, NC

By submitting your interest, you'll be among the first to know when internship opportunities open ... science, technology, and operational excellence to accelerate the impact of innovation in ...

Danaher

Software Engineer Internships

Raleigh, NC

By submitting your interest, you'll be among the first to know when internship opportunities open ... science, technology, and operational excellence to accelerate the impact of innovation in ...

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Internship Operational Technology Engineer information

See Raleigh, NC salary details

$10

$18

$28

How much do internship operational technology engineer jobs pay per hour?

As of May 30, 2026, the average hourly pay for internship operational technology engineer in Raleigh, NC is $18.78, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $20.34 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Internship Operational Technology Engineer, and why are they important?

To thrive as an Internship Operational Technology Engineer, you need a basic understanding of industrial automation, control systems, and a relevant engineering background such as electrical or computer engineering. Familiarity with PLC programming, SCADA systems, and cybersecurity fundamentals is typically required, along with knowledge of industry standards and protocols. Strong problem-solving abilities, attention to detail, and effective teamwork and communication set top candidates apart. These skills are vital for supporting safe, reliable, and innovative operations within complex industrial environments.

What types of projects can an Internship Operational Technology Engineer expect to work on, and how do these contribute to their professional development?

As an Internship Operational Technology Engineer, you will typically work on projects involving automation systems, industrial networks, and the integration of hardware and software in manufacturing or industrial settings. Interns often assist with configuring PLCs, troubleshooting network issues, and supporting system upgrades under the guidance of experienced engineers. These hands-on experiences enhance your technical skills, expose you to industry-standard tools, and foster collaboration with multidisciplinary teams, all of which are valuable for future roles in OT engineering or related fields.

What does an Internship Operational Technology Engineer do?

An Internship Operational Technology (OT) Engineer assists with the management and maintenance of systems that control industrial operations, such as manufacturing equipment, energy grids, or transportation networks. Interns typically help with tasks like monitoring and troubleshooting OT systems, ensuring cybersecurity protocols are followed, and supporting the integration of new technologies. They work under the guidance of senior engineers and may participate in projects that optimize operational efficiency and safety. This role is ideal for students or recent graduates with an interest in industrial automation, control systems, and the intersection of IT and engineering.

What is the difference between Internship Operational Technology Engineer vs Operational Technology Engineer?

AspectInternship Operational Technology EngineerOperational Technology Engineer
CredentialsEnrolled in or recent graduate of relevant engineering or IT programBachelor's or higher in engineering, IT, or related field; certifications may be preferred
Work EnvironmentInternship setting, supervised, learning-focusedFull-time professional role, responsible for system maintenance and troubleshooting
Industry UsageUsed in industrial, manufacturing, and energy sectors for trainingOperational roles in same sectors, responsible for system operation

The main difference is that an Internship Operational Technology Engineer is a training position for students or recent graduates, focusing on learning and gaining experience. An Operational Technology Engineer is a full-time professional responsible for managing and maintaining operational systems. Internships serve as a stepping stone toward a full engineering role in the industry.

What are the most commonly searched types of Operational Technology Engineer jobs in Raleigh, NC? The most popular types of Operational Technology Engineer jobs in Raleigh, NC are:
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What cities near Raleigh, NC are hiring for Internship Operational Technology Engineer jobs? Cities near Raleigh, NC with the most Internship Operational Technology Engineer job openings:
Internship Operational Technology Engineer jobs near you

Senior Engineer, Contact Center Technology & Design

Mercalis

Morrisville, NC • On-site

Full-time

Posted 20 days ago

Job description

As the Senior Engineer Contact Center Technology & Design, you will join our team on a journey to help eliminate barriers for patients, increase their access to medications, and help them receive lifesaving treatments while working in an environment that nurtures you.

This role is responsible for the design and implementation of all Contact Center related activities within the organization. This position will help to manage, design, implement and support telecom technologies that are used in multiple call centers within Valeris. This position is also responsible for coaching and leading by example the team that provides frontline administration and support regarding daily operational technology tools to the Contact Center Operational Teams.


Key Responsibilities:

Provide strong, dynamic leadership that mentors, develops, and guides team members to leverage the value of tools and technologies that support Contact Center Operational Teams within the organization.

  • Gather, analyze and document business requirements related to Contact Center technologies.
  • Design and customize IVR flows and call routing based on organizational structure for each new business requirement.
  • Translate client requirements into operational solutions and advise on scope, level of effort and delivery timelines.
  • Work directly with technology resources to utilize current assets and also understand new tools that will be needed to support our growth.
  • Investigate and/or implement new Contact Center Technology that will be needed to support operational functions.
  • Oversee administration of all related Contact Center technology platforms.
  • Track license consumption and assist with scheduled audits of Contact Center user licenses.
  • Coordinate with vendors for support Contact Center initiatives as directed by the business.
  • Work with Contact Center Operations, Service Desk, and System Administration teams to coordinate maintenance windows and ensure uptime in a 24/7 Call Center.
  • Ensure that system processes and changes are documented and follow a standardized Change Request

Qualifications:

  • 5+ years working with IVR, design and routing configuration within a Contact Center environment
  • Strong mentoring and relationship building skills with ability to effectively manage a team.
  • Must be able to prioritize and execute tasks in a high-pressure environment.
  • Experience managing a Contact Center Enterprise environment (admin interfaces and setup) with additional tools that support adjacent Contact Center functions.
  • Self-motivated and willing to take initiative on multiple company projects.
  • Excellent verbal and written communication skills for technical and non-technical staff.
  • Excellent follow through and initiative.

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