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Internship Operational Technology Engineer Jobs in Tennessee

IT Engineer Role Purpose The Field Service Engineer is responsible for delivering high-quality ... Contribute to operational and process improvement initiatives by identifying inefficiencies ...

Role Purpose The Field Service Engineer is responsible for delivering high-quality, timely, and ... Contribute to operational and process improvement initiatives by identifying inefficiencies ...

IT Engineer Role Purpose The Field Service Engineer is responsible for delivering high-quality ... Contribute to operational and process improvement initiatives by identifying inefficiencies ...

Role Purpose The Field Service Engineer is responsible for delivering high-quality, timely, and ... Contribute to operational and process improvement initiatives by identifying inefficiencies ...

... Engineer. This role involves diagnosing, repairing, installing, and maintaining equipment while ... operational and process improvement initiatives by identifying inefficiencies, suggesting ...

Role Purpose The Field Service Engineer is responsible for delivering high-quality, timely, and ... Contribute to operational and process improvement initiatives by identifying inefficiencies ...

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Manufacturing Technology Engineer

Athens, TN ยท On-site

$75K - $80K/yr

Manufacturing Technology Engineer Manufacturing Technology Group Big Ridge Outdoor Living - Athens ... Here, you'll help build the systems that drive an entire manufacturing operation. You'll work ...

New

Draslovka Mining Solutionsfacility located in Memphis Tennessee has aSodium Cyanide Process Technology Engineer - Assistant to Operation (ATO) position available. This is a highly visible, key role ...

As an IT Engineer, you will be responsible for managing and supporting our IT systems, ensuring ... operation, and maintenance * Strong knowledge of current IT concepts, issues, practices ...

As an IT Engineer, you will be responsible for managing and supporting our IT systems, ensuring ... operation, and maintenance * Strong knowledge of current IT concepts, issues, practices ...

As an IT Engineer, you will be responsible for managing and supporting our IT systems, ensuring ... operation, and maintenance * Strong knowledge of current IT concepts, issues, practices ...

As a Venue IT Engineer II, you will ensure the reliability, performance, and security of technology ... Contribute to the development and enforcement of technical standards, operational procedures, and ...

We are seeking an IT Operations Engineer to oversee and maintain critical IT systems while providing exceptional technical support across multiple locations. This is an excellent opportunity for ...

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Internship Operational Technology Engineer information

What is the difference between Internship Operational Technology Engineer vs Operational Technology Engineer?

AspectInternship Operational Technology EngineerOperational Technology Engineer
CredentialsEnrolled in or recent graduate of relevant engineering or IT programBachelor's or higher in engineering, IT, or related field; certifications may be preferred
Work EnvironmentInternship setting, supervised, learning-focusedFull-time professional role, responsible for system maintenance and troubleshooting
Industry UsageUsed in industrial, manufacturing, and energy sectors for trainingOperational roles in same sectors, responsible for system operation

The main difference is that an Internship Operational Technology Engineer is a training position for students or recent graduates, focusing on learning and gaining experience. An Operational Technology Engineer is a full-time professional responsible for managing and maintaining operational systems. Internships serve as a stepping stone toward a full engineering role in the industry.

What does an Internship Operational Technology Engineer do?

An Internship Operational Technology (OT) Engineer assists with the management and maintenance of systems that control industrial operations, such as manufacturing equipment, energy grids, or transportation networks. Interns typically help with tasks like monitoring and troubleshooting OT systems, ensuring cybersecurity protocols are followed, and supporting the integration of new technologies. They work under the guidance of senior engineers and may participate in projects that optimize operational efficiency and safety. This role is ideal for students or recent graduates with an interest in industrial automation, control systems, and the intersection of IT and engineering.

What types of projects can an Internship Operational Technology Engineer expect to work on, and how do these contribute to their professional development?

As an Internship Operational Technology Engineer, you will typically work on projects involving automation systems, industrial networks, and the integration of hardware and software in manufacturing or industrial settings. Interns often assist with configuring PLCs, troubleshooting network issues, and supporting system upgrades under the guidance of experienced engineers. These hands-on experiences enhance your technical skills, expose you to industry-standard tools, and foster collaboration with multidisciplinary teams, all of which are valuable for future roles in OT engineering or related fields.

What are the key skills and qualifications needed to thrive as an Internship Operational Technology Engineer, and why are they important?

To thrive as an Internship Operational Technology Engineer, you need a basic understanding of industrial automation, control systems, and a relevant engineering background such as electrical or computer engineering. Familiarity with PLC programming, SCADA systems, and cybersecurity fundamentals is typically required, along with knowledge of industry standards and protocols. Strong problem-solving abilities, attention to detail, and effective teamwork and communication set top candidates apart. These skills are vital for supporting safe, reliable, and innovative operations within complex industrial environments.
What are the most commonly searched types of Operational Technology Engineer jobs in Tennessee? The most popular types of Operational Technology Engineer jobs in Tennessee are:

Full-time

Re-posted 5 days ago


Job description

IT Engineer
Role Purpose
The Field Service Engineer is responsible for delivering high-quality, timely, and customer-focused field service
support through effective execution of assigned service activities. The role focuses on diagnosing, repairing,
installing, and maintaining equipment while meeting contractual obligations, service level commitments, and
safety standards
Objectives and Responsibilities
Service Monitoring & Reporting
  • Accurately update service tickets, work orders, and system records to provide visibility of field service
    activity, equipment status, and resolution progress.
  • Monitor personal service metrics and trends (e.g. response times, resolution quality, repeat visits) to
    identify risks, recurring issues, and opportunities for improvement.
    Vendor & Contract Management
  • Work in accordance with contracted service requirements, SLAs, and customer agreements when
    delivering field service activities.
  • Liaise with approved third-party service providers and technology vendors when required, escalating
    performance or service issues through appropriate channels.

Compliance & Security
  • Ensure IT Field Service activities comply with internal security policies, data protection regulations,
    and audit requirements.
  • Continuous Improvement
  • Identify recurring faults, process gaps, or tooling issues encountered in the field and proactively raise
    improvement suggestions.
  • Support the adoption of improved processes, tools, and automated solutions to reduce manual effort
    and improve service reliability.
    Customer Focus
  • Deliver a consistently customer-focused service by meeting agreed service levels, communicating
    clearly, and managing customer expectations throughout the service lifecycle.
  • Support the resolution of complex or high-impact service issues by providing detailed technical input
    and clear handover information when escalating.

Process Improvement
  • Follow documented procedures and standard operating processes (SOPs), providing feedback where
    updates or clarifications are required.
  • Contribute to knowledge bases, documentation, and best practices by sharing lessons learned and
    technical expertise gained from field experience

Key Accountabilities
  • Maintain high personal productivity by managing time, travel, and workload effectively while working across
    multiple customer sites. Attendance on site/s in person 5 days a week
  • Actively participate in team briefings, technical updates, and performance discussions, applying feedback and
    guidance to improve service delivery.
  • Carry out work in accordance with quality standards, procedures, and safety requirements, supporting audits
    and quality assessments of completed work when required.
  • Collaborate closely with Service Delivery, engineering, and support teams to ensure seamless end-to-end
    resolution of customer issues.
  • Take responsibility for the correct use and care of tools, equipment, and allocated spare parts, ensuring
    readiness for field activities.
  • Contribute to operational and process improvement initiatives by identifying inefficiencies, suggesting
    enhancements, and supporting the adoption of new tools, processes, or automated solutions.

Relevant Experience and Qualifications
  • Proven experience working in IT field service or technical support environments,
    delivering hands-on support across hardware, software, and infrastructure components
    within mid-sized or global organisations.
  • Demonstrated ability to work independently in the field, managing assigned workloads,
    meeting SLAs, and maintaining high standards of service quality.
  • Experience working with third-party technology vendors or service providers on-site,
    following agreed procedures and escalating issues where appropriate.
  • Hands-on experience using field service management tools, service desk platforms,
    scheduling systems, and mobile workforce applications.
  • Experience maintaining accurate ticket updates, asset records, and service
    documentation to support operational visibility and reporting.
  • Industry-recognised certifications, such as: CompTIA A+, Network+, and/or Security+
  • Microsoft certifications (e.g. Microsoft Certified: Windows Client, Azure Fundamentals,
    or Modern Desktop Administrator)
  • Working knowledge of Windows desktop and server environments, networking
    fundamentals (TCP/IP, DNS, DHCP), and common enterprise hardware.
  • Valid driving licence and willingness to travel to customer sites as required.

Skills and Competencies
  • ITIL Foundation certification(minimum)
  • Proven ability to deliver day-to-day field service support, maintaining service stability, availability,
    and performance within agreed service levels.
  • Strong analytical and troubleshooting skills, with the ability to diagnose faults, identify root causes,
    and implement effective corrective actions in the field.
  • Ability to follow standard processes and procedures while contributing to continual service
    improvement through feedback and practical suggestions.
  • Excellent interpersonal and communication skills, enabling clear, professional interaction with
    customers, internal teams, and third-party providers.
  • Strong customer-centric mindset, focused on delivering high-quality service experiences and
    managing customer expectations effectively.
  • Ability to work calmly and make sound decisions under pressure, particularly when responding to
    incidents, outages, or time-critical service issues.

Measures / KPIs
  • Monitor personal performance against key service metrics such as First Contact Resolution (FCR), Average
    Handling Time (AHT), and individual ticket volumes to identify inefficiencies and improve productivity. Use
  • Mean Time to Resolve (MTTR) and Mean Time Between Failures (MTBF) to assess service effectiveness and
    equipment reliability.
  • Maintain high service standards by meeting defined targets for Service Availability, Incident Response Times,
    and Resolution Rates when responding to customer incidents and service requests.
  • Review and reflect on feedback from post-resolution surveys and service reviews to understand customer
    pain points and continuously improve service quality and customer experience.
  • Effectively manage workload by prioritising assigned tickets based on urgency, customer impact, and service
    level agreements, ensuring optimal use of time and skills in the field.
  • Contribute to Continual Service Improvement (CSI) initiatives by identifying improvement opportunities,
    following updated processes, and supporting successful implementation of changes to tools, procedures, or
    ways of working.

Spirax Group is a FTSE100 and FTSE4Good multi-national industrial engineering Group with expertise in the control and management of steam, electric thermal solutions, peristaltic pumping and associated fluid technologies.
Our Purpose is to create sustainable value for all our stakeholders as we engineer a more efficient, safer and sustainable world. Our technologies play an essential role in critical industrial processes and industrial equipment across industries as diverse as Food & Beverage, Pharmaceutical & Biotechnology, Power Generation, Semiconductors and Healthcare. With customers in 165 countries, we provide the solutions that sit behind the production of many items used in daily life, from baked beans to mobile phones!
Our Purpose, supported by our inclusive culture and Values, unites us, guides our decisions and inspires us everywhere that we operate. We support our colleagues to make their difference for each other as well as customers, communities, suppliers, our planet and shareholders by creating a truly equitable working environment where everyone feels included.
Everyone is Included at Spirax Group
We are passionate about creating inclusive and equitable working cultures where everyone can be themselves and achieve their full potential. For us, that means supportive teams and strong relationships where everyone's contribution is valued - across social and cultural backgrounds, ethnicities, ages, genders, gender identities, abilities, neurodiversity, sexual orientation, religious beliefs, and everything else that makes us human and unique.
At Spirax Group, we are not just an employer but a champion of equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment.
Spirax Group is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.