Summary:
Theย Transaction Processor Associate IIย supports high-volume transaction processing and data management within a structured administrative environment. Working under general supervision, this role involvesย researching, analyzing, and updating consumer informationย across multiple systems with accuracy, confidentiality, and adherence to procedural guidelines. The ideal candidate thrives in a fast-paced, performance-driven setting and demonstrates strong attention to detail, reliability, and professionalism.
Roles and Responsibilities:
ยทProcess case maintenance transactions accurately and within established procedural guidelines.
ยทResearch and evaluate consumer eligibility and update information in internal systems.
ยทCommunicate professionally with clients and consumers through written and verbal correspondence.
ยทMaintain productivity and accuracy standards as defined by internal quality metrics.
ยทIdentify, document, and correct any data or process discrepancies.
ยทSupport multiple administrative projects and adapt quickly to changing priorities.
ยทDemonstrate reliability through consistent attendance and timely completion of tasks.
ยทCollaborate effectively with team members and maintain a positive, solutions-oriented attitude.
ยทUphold confidentiality and comply with all organizational policies and standards.
Required Qualifications
ยทHigh School Diploma required; College Degree preferred.
ยทTyping speed of at least 40 WPM.
ยท1+ yearsย of experience inย data entry, eligibility determination, or transaction processing.
ยทStrong computer skills, including proficiency withย Microsoft Officeย and data systems.
ยทExcellent organizational, analytical, and problem-solving abilities.
ยทAbility to work efficiently in a high-volume, deadline-driven environment.
ยทDetail-oriented, dependable, and adaptable to change.
Preferred Experience
ยทPrior experience in aย healthcare, government, or transaction-processing environment.
ยทFamiliarity withย eligibility determination systemsย or similar database tools.
ยทExperience meeting productivity and quality targets in a data-driven role.
Work Environment
ยทOnsite office environment โ East Hartford, CT.
ยทRequires sitting and working at a computer for extended periods.
ยทMay includeย overtime, evening, or weekend shiftsย based on workload.
Fast-paced, accuracy-focused work setting requires strong attention to detail.
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