Job SummaryResponsible for the effective provisioning, configuration, operation and maintenance of systems hardware, software and related infrastructure, including, but not exclusive to the following systems: Cloud-hosted or vendor managed SaaS solutions, Windows Servers and shared printers and file share systems, HVAC servers and software, Active Directory including group policy, ChromeOS and Chromebooks, Google Workspace, and Access Control Systems. Ensures system hardware, operating systems, software systems and related procedures adhere to District standards.
This position may allow for a hybrid remote work schedule (work from home for a portion of the workweek) within the state of Wisconsin. The salary range is $77,000 - 85,000 (12 months/260 days) How To ApplyApplications for the following position are being accepted by the Office of Human Resources
through Sunday, July 5, 2026 .
A current resume must be attached to the completed application. Additionally, ALL candidates must attach transcripts confirming the required Bachelor's degree (unofficial transcripts can be submitted, however official transcripts will be required upon hire). If you are selected for the next stage of the interview process, you will be contacted via email to submit one electronic professional references. Identified references will receive an online reference check to complete. No applications or application materials will be accepted after the deadline date. Appointment is subject to a criminal background check, a drug/alcohol test and credential verification.
For further information or any questions, please contact Aneesa Head - Office of Human Resources at (414) 475-8224 or email at muhammar@milwaukeepublicschools.org.
Qualifications- Bachelor's Degree in computer science, software engineering, information systems, or a related field from an accredited college or university. A combination of education and experience will be considered.
- Three years of experience in tier one IT support, network administration or systems administration support in google workspace or Microsoft office 365 admin.
- Demonstrated ability to troubleshoot complex, interconnected systems and develop long-term architectural solutions.
- Preferred certifications include Google Workspace Administrator Level 1 and 2, Comp Tia A+ hardware, Network + and/or Microsoft MCP/MTA
Responsibilities- Lead the strategic migration of on-premise server workloads to cloud-hosted environments (OCI, Azure, AWS) or vendor-managed SaaS solutions.
- Configure and maintain server hardware, peripherals, storage, and Active Directory structures in accordance with District operational requirements
- Upgrade administrative tools and utilities and configure or add new services as necessary to maintain system health.
- Modernize building workflows to new cloud based systems and solutions
- Proactively research and deploy new cloud features and automation scripts (PowerShell, Python, or Google Apps Script) to eliminate manual tasks and increase efficiency.
- Act as the escalation point for complex system failures, focusing on identifying underlying architectural issues rather than temporary workarounds.
- Monitors and Improves District ITSM for incidents and service requests
- Oversee enterprise Identity and Access Management (IAM), ensuring seamless integration between local Active Directory and cloud environments.
- Provide support for Badge Access Hardware and troubleshooting
- Provides support to facilities and maintenance systems technology systems, programs, and processes
- Administer and support devices using the district mobile device management (MDM) platform currently Jamf and Intune
- Continuously learn and adopt new systems, software, and technical responsibilities as the District's technology roadmap evolves.
- Independently lead technical projects from research and design through to implementation and documentation with minimal supervision.
- Perform daily monitoring, verify backups, and manage hardware/software lifecycles for both physical and virtual servers.
- Work as part of a collaborative team of administrators who backup and cover each other's areas of responsibility to ensure continuous service.
- Assist internal and external customers with the implementation, configuration, troubleshooting, and ongoing support of systems and applications.
- Supports classroom, desktop and Chromebook devices as needed in district offices and/or school buildings.
- Implement security measures for District systems, in Active Directory, and various operating systems as well as user endpoints.
- Provide second-tier support for District account creation, directory services troubleshooting, and batch processing of user accounts from source systems.
- Review system and application logs daily to verify the successful completion of scheduled jobs, including backups.
- Participate in product research and development of emerging technologies that may be used to enhance or replace existing aging infrastructure.
- Repairs and recovers from hardware or software failures.
- Creates, verifies, and/or maintains documentation of assigned information systems including installation and configuration procedures.
- Performs ongoing performance tuning, hardware upgrades, and resource optimization as required.
- Provides exceptional customer service through positive communication and fostering a welcoming environment.
- Actively supports the MPS Strategic Plan.
- Participation in systems on-call rotation
- Completes other duties as assigned
Equal Employment OpportunityThe Milwaukee Public Schools does not discriminate in its programs, activities, facilities, employment, or educational opportunities on the basis of a person's sex, race, age, religion, color, national origin, ancestry, creed, pregnancy, marital or parental status, sexual orientation, or disability. Reasonable accommodations requested by qualified individuals with disabilities will be made in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.
In accordance with Wisconsin Statutes, every applicant for a position with Milwaukee Public Schools will be subject to the open records law. Any applicant not wishing to have his/her identity released, must submit a written statement to that effect to the Office of Human Resources. The identities of all "final candidates" may be released. Milwaukee Public Schools reserves the right to interview the best qualified candidates.