Join Our Team as a Lab - Phlebotomist and Make a Difference in Patients’ Lives!
Are you passionate about delivering compassionate patient care and skilled in phlebotomy? We are seeking a dedicated and personable Lab - Phlebotomist to join a respected healthcare facility committed to excellence. This role offers a unique opportunity to expand your clinical skills while providing top-tier customer service in a dynamic environment. If you thrive in a patient-focused setting and take pride in your accuracy and professionalism, we want to hear from you!
What You’ll Do:
Greet patients with warmth and professionalism upon arrival, creating a welcoming atmosphere.
Assist with patient check-in processes, guiding them through self-service kiosks or handheld tablets.
Answer patient questions, address concerns, and provide clear instructions regarding procedures to foster trust.
Maintain the safety and cleanliness of the waiting area, ensuring a comfortable environment.
Support staffing needs by covering breaks and assisting colleagues in both lobby and specimen collection areas.
Perform clinical specimen collection following established techniques, ensuring specimen integrity and patient safety.
Process clinical and forensic specimens accurately, adhering to protocols.
Manage and maintain required documentation and records with attention to detail.
Uphold confidentiality and demonstrate sensitivity when handling patient information.
Promote a positive, professional image contributing to a team-oriented environment.
Demonstrate organizational commitment by completing daily activities accurately and on time as directed by supervisory staff.
Required Skills:
Minimum of 1-2 years of client-facing customer service experience in retail, healthcare, or similar settings.
Proven phlebotomy experience, including familiarity with specimen collection procedures.
Strong keyboard and data entry skills for precise record keeping.
Excellent communication and interpersonal skills to engage patients and colleagues effectively.
Ability to handle sensitive patient information with confidentiality and professionalism.
High level of customer service skills, demonstrating care, empathy, and patience.
Ability to work collaboratively in a fast-paced clinical environment.
Nice to Have Skills:
Experience working in a clinical laboratory or medical setting.
Familiarity with electronic health records (EHR) systems.
Additional certifications such as Certified Phlebotomy Technician (CPT) or related credentials.
Bilingual abilities are considered a plus in serving diverse patient populations.
Preferred Education and Experience:
High school diploma or equivalent required.
Phlebotomy training/internship preferred, with hands-on experience essential.
Proven experience in a customer service role within healthcare or retail environments.
Other Requirements:
Availability to work flexible shifts, including some evenings or weekends if needed.
Ability to stand for extended periods and assist patients physically when necessary.
Maintain a safe and professional work environment at all times.
Willingness to learn new skills and grow within the organization.
Certification in phlebotomy is preferred but not mandatory if training is completed.
This is more than just a job — it’s an opportunity to make a real impact on patient care while developing your clinical expertise. Join a team that values compassion, professionalism, and continuous growth. We’re excited to bring a dedicated individual like you into our healthcare family. Apply today and take the next step in your healthcare career!
Please reference Job number: 295798