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Internet Service Manager Jobs in Indiana (NOW HIRING)

Service Manager Department: Service Reports To: Regional Product Support Manager Ready to ignite ... Proficient with computers, data entry, internet tools, and Microsoft Office programs. * Flexible ...

Sales Engineer

Elkhart, IN ยท On-site +1

$85K - $95K/yr

Lead the implementation phase of internet services, including fiber and wireless technologies and internet transport using fiber optics and wireless communications. * Coordinate with project managers ...

Lead the implementation phase of internet services, including fiber and wireless technologies and internet transport using fiber optics and wireless communications. * Coordinate with project managers ...

Case Manager

Carmel, IN ยท On-site

$20 - $25.75/hr

Let's talk about the Case Manager position! This full-time, hybrid position combines remote work ... Designated home office setting with computer, internet service, and smart phone Benefits * Work ...

Case Manager

Albion, IN ยท On-site

$18 - $23.25/hr

Let's talk about the Case Manager position! This full-time, hybrid position combines remote work ... Designated home office setting with computer, internet service, and smart phone Benefits * Work ...

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Internet Service Manager information

What is the difference between Internet Service Manager vs Network Operations Center (NOC) Technician?

AspectInternet Service ManagerNetwork Operations Center (NOC) Technician
Required CertificationsITIL, Network+, CCNACompTIA Network+, Cisco certifications
Work EnvironmentOffice-based, managerial oversight of internet services24/7 monitoring centers, technical troubleshooting
Employer & Industry UsageInternet providers, telecom companiesTelecom, internet service providers, large enterprises
Common Search & Comparison IntentManaging internet service delivery, customer satisfactionNetwork monitoring, incident response

The Internet Service Manager focuses on overseeing internet service delivery, managing teams, and ensuring customer satisfaction. In contrast, a NOC Technician handles technical monitoring, troubleshooting, and resolving network issues. Both roles require technical certifications and work within the telecom or internet industry, but their responsibilities and work environments differ significantly.

What do internet service managers do?

Internet Service Managers oversee the delivery and quality of internet services, coordinate technical support, manage network operations, and ensure customer satisfaction. They often work with technical teams, monitor network performance, and implement improvements to maintain reliable service.

What cities in Indiana are hiring for Internet Service Manager jobs?

Cities in Indiana with the most Internet Service Manager job openings:

Service Manager

Bloomington, IN โ€ข On-site

WEST SIDE TRACTOR SALES
Constructionย โ€ขย 201 - 500 employees

Full-time

Re-posted 23 hours ago


Job description


Join Our Team at West Side Tractor Sales!
Position: Service Manager
Department: Service
Reports To: Regional Product Support Manager

Ready to ignite your career with a leading dealer of John Deere construction equipment? At West Side Tractor Sales, we believe in fostering a supportive and dynamic environment where employees can thrive. Whether you’re looking for a career change or a chance to gain more experience in the field, we offer exciting opportunities to develop your skills and build a successful career. Join a team that values innovation, collaboration, and customer service.

Why West Side Tractor Sales?

  • Comprehensive Benefits Package: Access to a full range of benefits that support your health, well-being, and future. (Link to benefits overview).
  • Stay Ahead of the Curve: We're committed to your development, offering hands-on experience to stay current with the latest John Deere technology and industry trends.
  • A Culture of Safety & Teamwork: At West Side, we prioritize safety and foster a collaborative team environment that works together to get the job done and ensure customer satisfaction.

What You’ll Do:

  • Optimize Service Operations: Develop, implement, enforce, and monitor service department processes that drive efficiency, profitability, and customer satisfaction.
  • Manage to Goals: Lead the department to meet annual performance goals and operate within budget.
  • Build Customer Relationships: Grow business through promotions, customer visits, and networking with new and existing customers.
  • Warranty & PIP Management: Submit all warranty and Product Improvement Program (PIP) claims accurately and on time for maximum credit.
  • Lead the Team: Assign jobs and work areas based on technician skillsets and ensure a productive and balanced workflow.
  • Review & Approve Work Orders: Ensure all work orders are accurate, complete, and ready for timely customer billing.
  • Maintain Equipment & Tools: Ensure all department vehicles, tools, and equipment are in safe working order.
  • Develop Top Talent: Oversee recruiting, staffing, employee development, and performance management of the team.

What We’re Looking For:

  • Experience: 5+ years as a technician in a service department; previous shop foreman or management experience strongly preferred. Technical school certificate or equivalent hands-on experience.
  • Mechanical Knowledge: Solid understanding of parts, equipment, and machinery
  • Leadership Skills: Strong ability to lead, coach, and manage a team.
  • Customer-Focused: Excellent customer service and selling skills; able to handle objections professionally.
  • Business Acumen: Familiar with basic financial principles related to service operations and able to analyze internal reports.
  • Tech Skills: Proficient with computers, data entry, internet tools, and Microsoft Office programs.
  • Flexible Availability: Willing and able to work extended hours as needed

Physical Requirements:

  • Able to lift up to 50 lbs and perform physical tasks like bending, climbing, and kneeling.
  • Comfortable working in loud, busy environments around moving machinery.

Ready to Join Us?
Join a company that truly values its employees and where you can make a real difference. If you’re ready to put your skills to work and be part of a dynamic, growing company, apply today!