Internet Operations Manager Jobs in Reno, NV (NOW HIRING)

Position Title: Senior Manager, Outside Plant (OSP) Construction

Candidates nationwide may apply, but priority will be given to those located in or near the market listed in this posting. This is not a travel-free remote position.

• Candidates outside the assigned market: Approximately one to two weeks of travel per month may be required during market stand-up, tapering to approximately one week per month as the market stabilizes. A company vehicle will be provided.
  
• Candidates within the assigned market: Regular field travel throughout the assigned territory is required. A company vehicle may be provided, although initial use of a personal vehicle may be necessary and reimbursed in accordance with company policy.
  

Base Salary: $96,800 to $159,500 annually DOE

Bonus: Target annual bonus

Benefits: Medical, dental, vision, 401k, flexible spending account, paid sick leave and paid time off, parental leave, quarterly performance bonus, training, career growth and education reimbursement programs.

Ziply Fiber is a local internet service provider dedicated to elevating the connected lives of the communities we serve. We offer the fastest home internet in the nation, a refreshingly great customer experience, and affordable plans that put customers in charge. 

As our state-of-the-art fiber network expands, so does our need for team members who can help us grow and realize our goals.  

Our Company Values: 

• Genuinely Caring: We treat customers and colleagues like neighbors, with empathy and full attention. 
  

• Empowering You: We help customers choose what is best for them, and we support employees in implementing new ideas and solutions. 
  

• Innovation and Improvement: We constantly seek ways to improve how we serve customers and each other.  
  

• Earning Your Trust: We build trust through clear, honest, human communication. 
  

Job Summary

The Senior Manager, Outside Plant (OSP) Construction is responsible for the successful launch of new markets with predictable execution of OSP fiber construction programs across assigned build areas. Reporting to the Vice President, Production Planning, this role will stand up, scale, and lead construction operations in net-new geographies, including contractor crews and internal field teams, to deliver homes-passed targets safely, on schedule, and within budget. This is a hands-on field leadership role requiring deep Fiber-to-the-Home (FTTH) construction expertise, strong production discipline, and the ability to drive quality and performance at the crew level.

Essential Duties and Responsibilities: 

The Essential Duties and Responsibilities listed below are a range of duties performed by the employee and not intended to reflect all duties performed.

Project Oversight & Execution

·        Assist with stand-up new market operations including contractor onboarding and build readiness.

·        Accountable for the staffing, budgets (capital/expense), schedules and compliance associated with OSP construction projects, along with the safety and quality of work performed.

·        Oversee the development, coordination, and execution of project schedules with contractors, property management, customers, vendors, and internal stakeholders.

·        Partner with municipalities and pole owners in new markets.

·        Oversee all phases in the bidding, negotiation, and approval of construction contracts.

·        Coordinate with engineering teams to maintain uninterrupted construction flow across active zones.

Strategic Alignment & Standardization

·        Translating expansion strategy into field execution across multiple markets.

·        Track and report daily/weekly production metrics; identify variances and implement real-time corrective actions.

·        Standardize construction practices/approaches across the company and across all build types/programs.

·        Size the contractor workforce for the future to support the build types/programs.

·        Align the internal and external construction teams with the Engineering Teams to drive more efficiencies, shorten project durations and reduce change request.

·        Enforce Ziply Fiber construction quality standards through field inspections, specification compliance, and as-built accuracy.

Leadership & Team Development

·        Provide leadership and mentorship to OSP Construction Managers and Contract Administrators through coaching, feedback, development goals and performance management.

·        Oversee the development, coordination, and execution of project schedules with contractors, property management, customers, vendors, and internal stakeholders.