Internal Tools Engineer Jobs in Augusta, GA (NOW HIRING)

KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB's research and development activities forms the basis for the company's success.
People. Passion. Performance. It is these three success factors that make KSB the company it is today.
At KSB, we recognise that it is people who actually make the difference - the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products.

Sales Engineer -Inquiries and Quotations

KSB GIW, Inc.

Department: Sales
Reports to: Commercial Manager, Inquiries & Quotations
Location: North America
Shift: 1st
FLSA Status: Exempt

OVERVIEW

The Sales Engineer -supports the commercial sales process by preparing technically and commercially sound quotations for pump equipment used in mining and industrial applications.

This role partners closely with Sales, Engineering, Product Management, and customers to ensure accurate, competitive, and timely proposals. The position evaluates customer requirements, supports equipment selection, and helps guide inquiries from initial request through quotation, order entry, and handoff to execution teams.

RESPONSIBILITIES

Quotation & Proposal Development

• Prepare pump quotations based on customer specifications, application requirements, and internal engineering guidelines
• Review technical requirements and support selection of appropriate product solutions
• Develop pricing using standard costing tools and approved methodologies
• Ensure quotations are accurate, competitive, and delivered within required timelines
• Communicate proactively regarding risks, delays, or clarification needs

Customer & Sales Support

• Support Sales teams with technical and commercial information during the quotation process
• Respond to customer inquiries and assist in clarifying specifications or application needs
• Participate in bid clarification discussions and customer meetings as needed
• Ensure alignment between customer expectations and proposed solutions

Technical Coordination

• Collaborate with Engineering and Product Management to ensure correct application of equipment
• Identify and escalate technical or commercial risks as needed
• Support interpretation of customer specifications and industry requirements
• Maintain alignment between internal capabilities and customer needs

Order Transition Support

• Assist in preparing order entry documentation after award
• Support smooth transition of projects from quotation to execution teams
• Ensure all technical and commercial details are clearly documented for handoff

Process Improvement & Market Feedback

• Provide feedback to improve quotation tools, templates, and internal processes
• Document lessons learned from completed quotations to improve future performance
• Share insights on customer needs, pricing trends, and competitive activity

QUALIFICATIONS

Education

• Bachelor's degree in Mechanical Engineering or related field preferred

Experience

• 2-5 years of experience in engineering, technical sales, applications engineering, or industrial equipment support
• Experience with pumps, rotating equipment, or mining applications preferred but not required

Skills

• Strong technical aptitude and willingness to learn pump applications
• Ability to interpret technical drawings, specifications, and customer requirements
• Strong communication and collaboration skills
• Proficiency in Microsoft Office (Excel, Word)
• Ability to manage multiple priorities in a deadline-driven environment

Key Attributes

• Detail-oriented and organized
• Customer-focused and solution-oriented
• Strong team player with cross-functional collaboration skills
• Comfortable learning technical and commercial concepts
• Proactive and adaptable in a fast-paced environment

PHYSICAL REQUIREMENTS

• Office-based role with regular computer work
• Occasional meetings with customers or internal teams
• Limited domestic travel as needed

GIW Industries, Inc. (A KSB Company) is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. GIW Industries, Inc. (A KSB Company) makes hiring decisions based solely on qualifications, merit, and business needs at the time.

KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time.

We value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.