ZipRecruiter

Log In

1

Internal Case Manager Jobs in Winston, GA (NOW HIRING)

Shepherd Center

PRN Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

The Case Manager utilizes the principles of mutual respect, patient/family advocacy and provides leadership within the team of internal partners and outside agencies to facilitate best practices that ...

Shepherd Center

PRN Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

The Case Manager utilizes the principles of mutual respect, patient/family advocacy and provides leadership within the team of internal partners and outside agencies to facilitate best practices that ...

ProCo

Sales Operations Case Manager

Marietta, GA · On-site

... Draft internal and external correspondence on behalf of the EVP This component diminishes as the function scales What We're Looking For Required 2+ years PI or medical case management - law firm ...

Elevance Health

Nurse Case Manager II

Atlanta, GA · On-site

Nurse Case Manager II Nurse Case Manager II Location: Georgia Shift: M-F 9am-5:30pm with one 11 ... Coordinates internal and external resources to meet identified needs. * Monitors and evaluates ...

Elevance Health

Nurse Case Manager II

Atlanta, GA · On-site

Nurse Case Manager II Nurse Case Manager II Location: Georgia Shift: M-F 9am-5:30pm with one 11 ... Coordinates internal and external resources to meet identified needs. * Monitors and evaluates ...

Affinity Hospice

RN Case Manager-Full Time

Marietta, GA · On-site

Internal Company Advancement * Free end of life training Position Summary: The registered nurse/case manager plans, organizes, directs, and provides hospice care and is experienced in nursing, with ...

Affinity Hospice

RN Case Manager-Full Time

Marietta, GA · On-site

Internal Company Advancement * Free end of life training Position Summary: The registered nurse/case manager plans, organizes, directs, and provides hospice care and is experienced in nursing, with ...

next page

Showing results 1-20

All JobsInternal Case JobsInternal Case Manager JobsInternal Case Manager Jobs in Winston, GA

Internal Case Manager information

See Winston, GA salary details

$12

$21

$37

How much do internal case manager jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for internal case manager in Winston, GA is $21.92, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $23.85 per hour, depending on experience, location, and employer.

What is an internal case manager?

Internal Case Managers are professionals who coordinate and oversee cases within an organization, typically related to employee health, disability, workers' compensation, or other internal processes. They work to ensure that cases are managed efficiently, comply with regulations, and that affected individuals receive appropriate support and resources. Their responsibilities often include assessing needs, developing care or return-to-work plans, liaising with healthcare providers, and maintaining documentation. Internal Case Managers play a critical role in helping both employees and employers navigate complex situations and promote positive outcomes.

What are the key skills and qualifications needed to thrive as an internal case manager?

To thrive as an Internal Case Manager, you need a background in social work, healthcare, or human services along with strong case management and organizational skills, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records (EHRs), and regulatory compliance systems is typically required. Exceptional interpersonal communication, problem-solving abilities, and empathy are vital soft skills for building rapport with clients and coordinating care. These skills ensure effective client advocacy, streamlined service delivery, and improved outcomes within organizational settings.

What are some common challenges an internal case manager might face when coordinating care within an organization?

Internal Case Managers often encounter challenges such as managing high caseloads, navigating complex healthcare systems, and ensuring seamless communication between multidisciplinary teams. Balancing the needs of patients or clients with organizational policies and resource limitations can also be demanding. Successful Internal Case Managers typically develop strong organizational and interpersonal skills to overcome these challenges and provide effective, patient-centered care coordination.

What is the difference between Internal Case Manager vs External Case Manager?

AspectInternal Case ManagerExternal Case Manager
CredentialsRelevant certifications (e.g., CCM, CRC), healthcare or social work backgroundSimilar certifications, often with additional licensing depending on employer
Work EnvironmentWorks within the organization, closely collaborating with internal teamsOperates externally, often from a different organization or agency
Employer & Industry UsageUsed by healthcare providers, insurance companies, and large organizationsCommon in insurance, healthcare, and social services agencies
Search & Comparison IntentPeople comparing roles within the same organization or industryIndividuals seeking external case management services or roles

Internal Case Managers focus on managing cases within their organization, collaborating closely with internal teams. External Case Managers work outside the organization, often providing services on behalf of clients or insurance companies. Both roles require similar credentials but differ mainly in work environment and employer type.

How hard is it to become an internal case manager?

Becoming an internal case manager typically requires a relevant bachelor's degree in social work, healthcare, or a related field, along with experience in case management or social services. Certification, such as the Certified Case Manager (CCM), can enhance job prospects, and strong organizational and communication skills are essential for success in this role.

Is an internal case manager an entry-level job?

An internal case manager is not typically an entry-level position; it usually requires previous experience in case management, healthcare, or social services, along with strong communication and organizational skills. Many roles prefer candidates with relevant certifications or a bachelor's degree, and some employers offer training for new hires with limited experience.

What are the top 3 qualities an internal case manager should have?

An internal case manager should possess strong communication skills to effectively coordinate with clients and team members, organizational abilities to manage multiple cases efficiently, and problem-solving skills to develop appropriate solutions. Attention to detail and empathy are also important for understanding client needs and ensuring accurate case documentation. These qualities help ensure effective case management and positive client outcomes.
Internal Case Manager jobs near you

PRN Case Manager

Atlanta, GA • On-site

Shepherd Center
Health Care and Social Assistance • 1 - 5K employees

8.9

Company rating: 8.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

24th of 1,064 rated hospitals

People enjoy working here

Good employer

Respectful managers

Learn more about Shepherd Centerexternal

$19.25 - $24.75/hr

Part-time

Posted 8 days ago

Job description

About Shepherd Center
With five decades of experience, Shepherd Center provides world-class clinical care, research, and family support for people experiencing the most complex conditions, including spinal cord and brain injuries, multi-trauma, traumatic amputations, stroke, multiple sclerosis, and pain. An elite center ranked by U.S. News as one of the nation's top hospitals for rehabilitation, Shepherd Center is also recognized as both Spinal Cord Injury and Traumatic Brain Injury Model Systems. Shepherd is the only rehabilitation facility in the nation with an intensive care unit on-site, allowing us to care for the most complex patients and begin the rehabilitation process sooner. Shepherd Center treats thousands of patients annually with unmatched expertise and unwavering compassion to help them begin again.
Shepherd Center's culture is one of hope, humor, and hard work. You will enjoy career growth, strong relationships with co-workers, strong support from leadership, and fun activities that have kept over 12% of staff members working at Shepherd for more than 20 years.
Job Profile Summary
The Case Manager works within an interdisciplinary team to facilitate the patient plan of care throughout the continuum of care by ensuring appropriate utilization management, care coordination, resource utilization, and clinical documentation. The Case Manager functions include accountability for assessing, planning, implementing, evaluating, and communicating the patient care plan progression. The Case Manager utilizes the principles of mutual respect, patient/family advocacy and provides leadership within the team of internal partners and outside agencies to facilitate best practices that achieve quality clinical, financial, and patient satisfaction outcomes.
Job Responsibilities:
  • Supports advocacy for patients and their families by promoting high standards of patient care, participating in program evaluation and development and other designated department related tasks.
  • Works closely with clinic physicians to address patient issues (therapy goals, vocational interests/goals, and patient financial status) as they arise in clinic setting.
  • Works with patient and family to develop a mutually acceptable plan of care to maximize the potential of the patient, family, and community.
  • Bridges communication between providers, patients and families, members of the interdisciplinary team, and outside agencies to assure high-quality care that meets the patient's needs and is delivered in a cost-effective and timely manner.
  • Coordinates physician orders to outside suppliers, including home health, durable medical equipment, and supplies.
  • Collaborates with inter and intra-departmental supervisory staff to ensure quality patient care and functions within the scope of Shepherd Center's philosophy, policies and procedures.
  • Promotes and facilitates a multidisciplinary approach to coordinate care and plan operations among disciplines.
  • Acts as resource for case manager associates and practitioners and assists with problem solving and difficult cases. Serves as a resource person of expertise within department, Shepherd Center, and the community.
  • Manages requests for medication assistance, forms, and letters that come to the outpatient case management office.
  • Provides the team with active support by meeting with patient's, families, and vendors to create the best outcomes for our patient treatment plans.
  • Provides direct assistance with customer service issues to work to create a win-win for all parties involved.
  • Completes regular rounding opportunities and assists with yearly evaluations on case management associates.
  • Provide education, guidance, and support post discharge, with a strong focus on medical, financial and psychosocial needs.
  • Completes thorough and accurate documentation in electronic records.
  • Coordinates language services when interpretation needs arise in the clinic.
  • Maintains appropriate certification.
  • Understand ethical considerations, patient in crisis in relations to finances, neglect, abuse, psychosocial needs, etc.
  • Maintains knowledge of current relevant state and federal regulations, Joint Commission standards and criteria, and documentation requirements.
  • Performs other responsibilities as required.
  • Practices proper safety techniques in accordance with Center and departmental policies and procedures. Responsible for the reporting of employee/patient/visitor injuries or accidents, or other safety issues to the supervisor and in the occurrence notification system.
  • Monitors and ensures compliance with all regulatory requirements, organizational standards, and policies and procedures related to area of responsibility. Identifies potential risk areas within area of responsibility and supports problem resolution process.

Minimum Required Education:
  • Associate's or Bachelor's degree (allied health, nursing, or related field) or appropriate state licensure.

Required Minimum Certification:
  • Certification in Case Management (Case Management Society of America, American Case Management Association, American Nurses Credentialing Center, or equivalent certification within two years of position start date. Individuals hired prior to October 1, 2022 are grandfathered in and must obtain their CCM or ACM within two years from October 1, 2022.

Required Minimum Experience:
  • Minimum of two (2) years broad clinical experience. Experience in care coordination, case management, discharge planning and utilization review preferred.

Required Minimum Skills:
  • Effective time management skills.
  • Excellent communication skills, both verbal and written.
  • Effective decision making/problem-solving skills and creativity in problem solving.
  • Demonstrated effective critical thinking skills and ability to anticipate patient discharge needs.
  • Understanding of the interdisciplinary team approach and rehabilitation environment.
  • Moderate to expert computer skills.
  • Working knowledge of financial aspects of third-party payors and reimbursement

Preferred Qualifications:
  • N/A

Physical Demands:
  • Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time or exerting up to 15 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.

Working Conditions:
  • Some potential for exposure to blood and body fluids.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be an exhaustive list of all job duties performed by the personnel so classified.

What Shepherd Center employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply