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Internal Case Manager Jobs in Cheyenne, WY (NOW HIRING)

... case, objectives, risks, and scope. Propose technical strategies and provide technical assistance ... internal and 3rd party resources, manages outside engineering productivity and cost, manages ...

... case, objectives, risks, and scope. Propose technical strategies and provide technical assistance ... internal and 3rd party resources, manages outside engineering productivity and cost, manages ...

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Internal Case Manager information

See Cheyenne, WY salary details

$13

$23

$40

How much do internal case manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for internal case manager in Cheyenne, WY is $23.46, according to ZipRecruiter salary data. Most workers in this role earn between $18.22 and $25.53 per hour, depending on experience, location, and employer.

What is an internal case manager?

Internal Case Managers are professionals who coordinate and oversee cases within an organization, typically related to employee health, disability, workers' compensation, or other internal processes. They work to ensure that cases are managed efficiently, comply with regulations, and that affected individuals receive appropriate support and resources. Their responsibilities often include assessing needs, developing care or return-to-work plans, liaising with healthcare providers, and maintaining documentation. Internal Case Managers play a critical role in helping both employees and employers navigate complex situations and promote positive outcomes.

What are the key skills and qualifications needed to thrive as an internal case manager?

To thrive as an Internal Case Manager, you need a background in social work, healthcare, or human services along with strong case management and organizational skills, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records (EHRs), and regulatory compliance systems is typically required. Exceptional interpersonal communication, problem-solving abilities, and empathy are vital soft skills for building rapport with clients and coordinating care. These skills ensure effective client advocacy, streamlined service delivery, and improved outcomes within organizational settings.

What are some common challenges an internal case manager might face when coordinating care within an organization?

Internal Case Managers often encounter challenges such as managing high caseloads, navigating complex healthcare systems, and ensuring seamless communication between multidisciplinary teams. Balancing the needs of patients or clients with organizational policies and resource limitations can also be demanding. Successful Internal Case Managers typically develop strong organizational and interpersonal skills to overcome these challenges and provide effective, patient-centered care coordination.

What is the difference between Internal Case Manager vs External Case Manager?

AspectInternal Case ManagerExternal Case Manager
CredentialsRelevant certifications (e.g., CCM, CRC), healthcare or social work backgroundSimilar certifications, often with additional licensing depending on employer
Work EnvironmentWorks within the organization, closely collaborating with internal teamsOperates externally, often from a different organization or agency
Employer & Industry UsageUsed by healthcare providers, insurance companies, and large organizationsCommon in insurance, healthcare, and social services agencies
Search & Comparison IntentPeople comparing roles within the same organization or industryIndividuals seeking external case management services or roles

Internal Case Managers focus on managing cases within their organization, collaborating closely with internal teams. External Case Managers work outside the organization, often providing services on behalf of clients or insurance companies. Both roles require similar credentials but differ mainly in work environment and employer type.

How hard is it to become an internal case manager?

Becoming an internal case manager typically requires a relevant bachelor's degree in social work, healthcare, or a related field, along with experience in case management or social services. Certification, such as the Certified Case Manager (CCM), can enhance job prospects, and strong organizational and communication skills are essential for success in this role.

Is an internal case manager an entry-level job?

An internal case manager is not typically an entry-level position; it usually requires previous experience in case management, healthcare, or social services, along with strong communication and organizational skills. Many roles prefer candidates with relevant certifications or a bachelor's degree, and some employers offer training for new hires with limited experience.

What are the top 3 qualities an internal case manager should have?

An internal case manager should possess strong communication skills to effectively coordinate with clients and team members, organizational abilities to manage multiple cases efficiently, and problem-solving skills to develop appropriate solutions. Attention to detail and empathy are also important for understanding client needs and ensuring accurate case documentation. These qualities help ensure effective case management and positive client outcomes.

Adult Probation and Parole Officer 2026-02124

State of Wyoming

Cheyenne, WY • On-site

$29.76/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


State Of Wyoming rating

7.7

Company rating: 7.7 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

26th of 50 rated states


Job description

Description and Functions GENERAL DESCRIPTION: The Wyoming Department of Corrections Field Services Division is hiring a full-time probation and parole agent for the Casper location. This agency and division contribute to public safety by accurately assessing offender risks and needs and then addressing those areas through effective case planning, meaningful intervention, along with positive reinforcement, and corrective action when necessary. The Field Services Division is responsible for the community supervision and case management of probationers and parolees.

We are a progressive department that offers job variety and challenges our staff to help rehabilitate offenders into becoming law-abiding citizens. The Wyoming Department of Corrections contributes to public safety by accurately assessing offender risks and needs and then addressing those areas through effective case planning, meaningful intervention, positive reinforcement, and corrective action when necessary. Why Choose a Career with the Wyoming Department of Corrections.

Culture of public service and a commitment to work/life balance Eligibility for Public Service Student Loan Forgiveness Health, Dental, and Vision Insurance State Retirement plan for Law Enforcement and additional savings opportunities Paid vacation, sick leave, and holidays For additional information regarding the benefits package, please click here Casper is a steadily growing community along the Front Range, but still true to the history of the Old West. The city offers nearby access to mountain biking, skiing, hiking, fishing, hunting, and other outdoor activities. Wyoming is one of only nine states with no state income tax.

Human Resource Contact: deborah.hale@wyo.gov or 307-777-6136 ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level. Utilization and analysis of validated risk and needs assessments to determine appropriate supervision levels to aid in developing individual case planning goals. Collaboration between government and private entities to enhance case management, support, and enhance client behavior for long-term change

Identify external and internal motivators of change through motivational interviewing and additional interviewing techniques to assist in case plan development. Understand intervention, incentives, and sanctions within the criminal justice system. Provide and utilize appropriate interventions, incentives, and sanctions to achieve desired behaviors.

Facilitate cognitive intervention groups with clients and alternative evidence-based cognitive interventions to provide knowledge and enhance client motivation. Maintain supervision standards to provide public safety and help offenders re-socialize and reintegrate into the community as law-abiding citizens. Maintain documentation of all case management collaborative efforts in a case management system Conduct visits with clients in the office, in their home, and at their place of employment, or at other locations to verify compliance and support positive behavior.

Maintain supervision of a caseload of adult probationers and parolees, which includes supervision of misdemeanor and felony cases. To include, but not limited to, alcohol or drug offenses, sex offenses, domestic violence, theft, burglary, and clients determined not guilty because of mental illness. Create a positive and collaborative environment for clients to gain the confidence to change their behavior in the long term.

Maintain supervision standards to include documentation, collateral contacts to promote public safety, and client accountability. Collaboration witCollaborateDivision to investigate and offer guidance for a positive and effective reentry plan for inmates soon to be released into the community. Write reports to the Parole Board, Courts, or other stakeholders.

These reports will require investigation, insight, and analysis with the assistance of various agencies, individuals, and assessments to determine risk level and appropriateness of supervision, along with various other recommendations. Interview, evaluate, and conduct investigations into the offender's background and criminal history to determine their risks and needs. Interview the victim for presentence investigation reports, determining restitution and recommendations to the Court.

Additionally, contact victims for educational and safety purposes throughout the client's supervision. Creating a collaborative and trusting environment is essential. Qualifications PREFERENCES: Bachelor's Degree from an accredited college or University, in Social Work, Counseling, Sociology, Psychology, Criminal Justice, or Administration of Justice with progressive work experience in Probation and Parole.

Experience in one or more of the following areas: case management practices, risk/need assessments, cognitive skills group facilitation, effective interpersonal communication strategies, conducting investigations, report writing, and understanding of the concepts of behavioral change. KNOWLEDGE: Knowledge of the criminal justice system, department policies, and procedures Knowledge of human behavior, crisis behavior, substance use, abuse & addiction Knowledge of criminal and legal law Knowledge of procedures used in criminal justice agencies and cognitive behavior programs Knowledge of various computer software programs, Google, and Microsoft Ability to effectively communicate, both orally and in writing, with offenders and other professionals Ability to be a positive, pro-social role model for offenders Ability to exercise good judgment when making decisions in highly stressful situations Ability to analyze information from various sources Ability to interpret information received from risk/needs assessments and case planning tools Ability to engage others in innovative solutions Ability to create and implement new concepts and ideas, and to motivate others Ability to learn and utilize various interviewing skills, such as Motivational Interviewing Skills in organization, time management, group facilitation, and problem-solving MINIMUM QUALIFICATIONS: Education: Bachelor's Degree (typically in Social Services) Experience: 0-2 years of progressive work experience (typically in Adult Probation and Parole) with acquired knowledge at the level of an Interstate Compact Specialist OR Education & Experience Substitution: 3-5 years of progressive work experience (typically in Adult Probation and Parole) with acquired knowledge at the level of an Interstate Compact Specialist Certificates, Licenses, Registrations: None Necessary Special Requirements PHYSICAL WORKING CONDITIONS: Physical requirements include lifting to 20 pounds without assistance. Walking constantly May have to strike or punch with both arms on an occasional basis.

Standing regularly; talking/hearing regularly. Visual ability to determine the accuracy, neatness, and thoroughness of the work assigned. Pushing/Pulling/Lifting/Grasping regularly.

Typing/Repetitive motion. Visual ability to perform an activity includes analyzing data and figures, viewing a computer terminal, and extensive repetitive motion. May be exposed to infectious diseases.

Required to function around offenders. May be exposed to mechanical or atmospheric hazards periodically. The position requires year-round travel, with non-traditional working hours, early mornings, nights, and weekends.

NOTES: FLSA: Non-Exempt The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. No notice of eligibility will be sent to applicants who meet the minimum qualifications. Agents may be required to rotate to any caseloads within the Division, including, but not limited to, Community Corrections facilities, Intensive Supervision Program, Sex Offenders, Drug Court, or being a Pre-Sentence Investigation Writer.

The Wyoming Department of Corrections is a Drug-Free Workplace. All staff is subject to drug testing while employed by the WDOC per WDOC policy. Successful applicants for employment must pass a background/reference check and drug test prior to the appointment.

The Wyoming Department of Corrections is a Tobacco-Free Workplace. It prohibits the taking, carrying, possessing, or introducing of smoking materials, smokeless tobacco, or tobacco substitutes on or into WDOC facilities and grounds. The Wyoming Department of Corrections is in compliance with the Federal Prison Rape Elimination Act (PREA) of 2003.

It is the policy and practice of WDOC to protect inmates/offenders from personal abuse, corporal punishment, personal injury, disease, property damage, and harassment, and to eliminate prison rape. WDOC has a strict dress code policy to include standards for facial hair, body art, and piercings/gauges. All applicants must meet the standards of this dress code to be considered for employment.

The WDOC Field Services uses oleoresin capsicum (OC, pepper spray) as a force alternative. All employees will be directly exposed to OC during their initial training and may be required to carry OC. Candidate must complete defensive tactic skills Krav-Maga.

Supplemental Information Click here to view the State of Wyoming Classification and Pay Structure. URL: http://agency.governmentjobs.com/wyoming/default.cfm The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities. Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version

Human Resource Contact: deborah.hale@wyo.gov or 307-777-6136.


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About State of Wyoming

Sourced by ZipRecruiter

State of Wyoming is not a company, but the government administration of the U.S. state named Wyoming, with headquarters in the capital city, Cheyenne. Its website, wyo.gov, serves as the official online portal for the state government, providing a diverse range of services focused on improving the lives of its residents. The government's mission encompasses various sectors including education, healthcare, transport, justice, and financial services.

Industry

Public administration

Company size

5,001 - 10,000 Employees

Headquarters location

Cheyenne, WY, US

Year founded

1890

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