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Internal Case Manager Jobs in California (NOW HIRING)

Opendoorhealth

Social Work Case Manager

Fortuna, CA · On-site

$29.75 - $34.43/hr

... Work Case Manager (SWCM) at Open Door Community Health Centers (ODCHC) provides integrated ... Liaises with internal and external programs or agencies to promote interagency collaboration.

Opendoorhealth

Social Work Case Manager

Crescent City, CA · On-site

$29.75 - $34.43/hr

... Work Case Manager (SWCM) at Open Door Community Health Centers (ODCHC) provides integrated ... Liaises with internal and external programs or agencies to promote interagency collaboration.

American Tax Defense

Case Manager

Santa Ana, CA · On-site

$22 - $25/hr

As a Tax Case Manager, you will oversee and manage tax cases for individuals and businesses ... Liaise with tax authorities, including the Internal Revenue Service (IRS) and state tax agencies ...

System One

Case Manager

Los Angeles, CA · On-site

$23/hr

Job Title: Case Manager Location: Los Angeles, CA Type: Contract Compensation: $23 hourly ... Coordinate services with internal teams and community partners * Conduct field/home visits ...

System One

Case Manager

Los Angeles, CA · On-site

$23/hr

Job Title: Case Manager Location: Los Angeles, CA Type: Contract Compensation: $23 hourly ... Coordinate services with internal teams and community partners * Conduct field/home visits ...

System One

Case Manager

Los Angeles, CA · On-site

$23/hr

Job Title: Case Manager Location: Los Angeles, CA Type: Contract Compensation: $23 hourly ... Coordinate services with internal teams and community partners * Conduct field/home visits ...

JAMS, Inc.

Case Manager

Los Angeles, CA · On-site

$67K - $87K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Required * 1-3 years For internal candidates, proven ability as a Case Coordinator, or similar ...

JAMS, Inc.

Case Manager

Los Angeles, CA · On-site

$21.50 - $27.75/hr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Required * 1-3 years For internal candidates, proven ability as a Case Coordinator, or similar ...

JAMS, Inc.

Case Manager

Los Angeles, CA

$67K - $87K/yr

A Brief Overview The Case Manager ("CM") provides vital administrative and operational support to ... Required * 1-3 years For internal candidates, proven ability as a Case Coordinator, or similar ...

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Internal Case Manager information

What is an internal case manager?

Internal Case Managers are professionals who coordinate and oversee cases within an organization, typically related to employee health, disability, workers' compensation, or other internal processes. They work to ensure that cases are managed efficiently, comply with regulations, and that affected individuals receive appropriate support and resources. Their responsibilities often include assessing needs, developing care or return-to-work plans, liaising with healthcare providers, and maintaining documentation. Internal Case Managers play a critical role in helping both employees and employers navigate complex situations and promote positive outcomes.

What are the key skills and qualifications needed to thrive as an internal case manager?

To thrive as an Internal Case Manager, you need a background in social work, healthcare, or human services along with strong case management and organizational skills, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records (EHRs), and regulatory compliance systems is typically required. Exceptional interpersonal communication, problem-solving abilities, and empathy are vital soft skills for building rapport with clients and coordinating care. These skills ensure effective client advocacy, streamlined service delivery, and improved outcomes within organizational settings.

What are some common challenges an internal case manager might face when coordinating care within an organization?

Internal Case Managers often encounter challenges such as managing high caseloads, navigating complex healthcare systems, and ensuring seamless communication between multidisciplinary teams. Balancing the needs of patients or clients with organizational policies and resource limitations can also be demanding. Successful Internal Case Managers typically develop strong organizational and interpersonal skills to overcome these challenges and provide effective, patient-centered care coordination.

What is the difference between Internal Case Manager vs External Case Manager?

AspectInternal Case ManagerExternal Case Manager
CredentialsRelevant certifications (e.g., CCM, CRC), healthcare or social work backgroundSimilar certifications, often with additional licensing depending on employer
Work EnvironmentWorks within the organization, closely collaborating with internal teamsOperates externally, often from a different organization or agency
Employer & Industry UsageUsed by healthcare providers, insurance companies, and large organizationsCommon in insurance, healthcare, and social services agencies
Search & Comparison IntentPeople comparing roles within the same organization or industryIndividuals seeking external case management services or roles

Internal Case Managers focus on managing cases within their organization, collaborating closely with internal teams. External Case Managers work outside the organization, often providing services on behalf of clients or insurance companies. Both roles require similar credentials but differ mainly in work environment and employer type.

How hard is it to become an internal case manager?

Becoming an internal case manager typically requires a relevant bachelor's degree in social work, healthcare, or a related field, along with experience in case management or social services. Certification, such as the Certified Case Manager (CCM), can enhance job prospects, and strong organizational and communication skills are essential for success in this role.

Is an internal case manager an entry-level job?

An internal case manager is not typically an entry-level position; it usually requires previous experience in case management, healthcare, or social services, along with strong communication and organizational skills. Many roles prefer candidates with relevant certifications or a bachelor's degree, and some employers offer training for new hires with limited experience.

What are the top 3 qualities an internal case manager should have?

An internal case manager should possess strong communication skills to effectively coordinate with clients and team members, organizational abilities to manage multiple cases efficiently, and problem-solving skills to develop appropriate solutions. Attention to detail and empathy are also important for understanding client needs and ensuring accurate case documentation. These qualities help ensure effective case management and positive client outcomes.

What cities in California are hiring for Internal Case Manager jobs?

Cities in California with the most Internal Case Manager job openings:

Internal Case Manager jobs near you

Personal Injury Case Manager

Los Angeles, CA • Hybrid

DirectedLINK LLC
Recruiting and Staffing Services • 11 - 50 employees
Learn more about DirectedLINK LLCexternal

$90K - $115K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago

Job description

Title: Personal Injury Case Manager

Employment Type: Full-Time, Permanent

Compensation: $90,000 - $115,000 annually, depending on experience

Location: Downtown Los Angeles, California

Work Model: On-site for the first 90 days; hybrid thereafter

Industry: Plaintiff-Side Personal Injury Law

Work Authorization: Applicants must be authorized to work in the United States for any employer. Sponsorship is not available for this position.


Company Overview

A distinguished, high-growth plaintiff-side law firm is seeking an experienced Personal Injury Case Manager to join its pre-litigation team. The organization is known for high standards, collaborative execution, and client advocacy across complex injury matters.


Position Summary

The Personal Injury Case Manager will own a high-volume pre-litigation caseload and guide clients from early case development through demand readiness. This role requires strong medical knowledge, consistent client communication, disciplined treatment coordination, and sound judgment across wrongful death, traumatic brain injury, catastrophic injury, and major orthopedic matters.


Key Responsibilities

  • Manage a large portfolio of personal injury pre-litigation matters.
  • Maintain frequent client communication, provide case updates, and explain treatment expectations and next steps.
  • Review medical records to identify injuries, treatment gaps, case value considerations, and appropriate case-development actions.
  • Coordinate medical treatment, including surgery, injections, infusions, specialist care, and related provider activity.
  • Help clients navigate medical providers, procedures, documentation, and case requirements.
  • Track deadlines, records, bills, liens, insurance information, and other case-development details.
  • Prepare organized, complete files for transfer to the demand-writing team.
  • Escalate treatment, liability, coverage, client-service, or case-value concerns before they affect outcomes.


Required Qualifications

  • At least 2 years of personal injury case-management experience, including substantial pre-litigation ownership.
  • Demonstrated ability to manage a high-volume personal injury caseload while maintaining client responsiveness and documentation quality.
  • Strong working knowledge of medical terminology, records, treatment plans, surgeries, injections, infusions, and major orthopedic care.
  • Experience serving as a liaison among clients, medical providers, attorneys, insurers, and internal case teams.
  • Strong organization, attention to detail, judgment, and written and verbal communication skills.
  • Typing speed of at least 40 words per minute.


Preferred Qualifications

  • Experience with Litify or Salesforce.
  • Spanish fluency.
  • Experience developing wrongful death, traumatic brain injury, catastrophic injury, or major orthopedic cases.
  • Experience preparing complete pre-litigation files for demand drafting and settlement evaluation.


Benefits

The firm offers employer-paid medical coverage, dental and vision plans, a 401(k), paid time off, professional growth opportunities, and other benefits.