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Intern Xpo Logistics Customer Service Jobs in Rochester, MI

Reach (including above your head), bend, climb, push, pull, twist, squat and kneel as necessary About XPO XPO is a top ten global provider of transportation services, with a highly integrated network ...

Reach (including above your head), bend, climb, push, pull, twist, squat and kneel as necessary About XPO XPO is a top ten global provider of transportation services, with a highly integrated network ...

Our biggest priority is providing outstanding customer service & revolutionizing the industry through the use of the latest technology. Job Purpose As a Logistics Manager based out of Auburn Hills ...

New

Our biggest priority is providing outstanding customer service & revolutionizing the industry through the use of the latest technology. Job Purpose As a Logistics Manager based out of Sterling ...

About The Role: As a Logistics Intern, you will: * Assist with daily logistics operations ... Participate in the coordination of shipments, ensuring on-time delivery and adherence to customer ...

Customer service satisfaction and expectation management * Staffing performance management and ... Logistics industry knowledge advanced required * Knowledge and understanding of Customer/Company ...

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Intern Xpo Logistics Customer Service information

Infographic showing various Intern Xpo Logistics Customer Service job openings in Rochester, MI as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Customer Service Representative (Part-Time) - Afternoon Shift

XPO Logistics

Warren, MI • On-site

$22.67/hr

Part-time

Posted 11 days ago


XPO rating

6.9

Company rating: 6.9 out of 10

Based on 224 frontline employees who took The Breakroom Quiz

231st of 366 rated logistics


Job description

What you'll need to succeed as a Customer Service Representative at XPO

Minimum qualifications:

  • 2 years of customer service experience
  • Strong computer, typing and 10-key skills
  • Experience with Microsoft Office
  • Available to work a variety of shifts, including days, evenings, nights and weekends

Preferred qualifications:

  • Transportation experience
  • Excellent verbal and written communication skills

 

About the Customer Service Representative job

Pay, benefits and more:

  • Pay starts at: $22.67
  • Competitive and comprehensive benefits options available for those scheduled to work 30 hours or more/week

What you'll do on a typical day:

  • Bill shipments according to applicable tariffs and pricing agreements
  • Recognize and resolve documentation errors
  • Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
  • Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
  • Process over, short, and damaged freight and related documentation for customer resolution

Customer Service Representatives are required to:

  • Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. 

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. 

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. 

Review XPO's candidate privacy statement here.


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XPO logo

About XPO

Sourced by ZipRecruiter

Founded in Greenwich, Connecticut, XPO Logistics, Inc., operating under the brand name XPO, is a one of the leading companies in the transportation and logistics sector. Operating its services in 30 countries, the company employs the use of ground-breaking technology in providing a broad suite of logistics services including supply chain management, freight brokerage, last mile logistics, and intermodal and drayage transportation. XPO's impressive history dates back to 2011 and within its relatively short existence, it has made a series of acquisitions to consolidate its top-notch range of services. Their mission is to provide outstanding results to customers by envisioning and implementing significant advancements in freight transportation and logistics.

Industry

Import-export

Company size

10,000+ Employees

Headquarters location

Greenwich, CT, US