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Intern Route Analyst Jobs in Florida (NOW HIRING)

Customer Service Operations Intern

Fort Myers, FL · On-site

$14.25 - $18.75/hr

The ideal candidate will be curious, analytical, and eager to develop business, data, and problem ... daily call center call routing and management. * Gain hands-on experience with Salesforce ...

... routing, outreach cadence design, campaign monitoring, and performance measurement. * Performs ... Benefits for part-time, contract, and intern roles may vary. Not sure if you meet every requirement?

... problem analysis and resolution recommendations. Represents the County on local technical ... flood routing. Use of stormwater programs for design and interpretation. Knowledge of current ...

Specimen Processor I

Orlando, FL · On-site

$15.50 - $17.75/hr

Prepare laboratory specimens for analysis and testing * Unpack and route specimens to their ... Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees ...

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Customer Service Operations Intern

ARTHREX

Fort Myers, FL • On-site

$14.25 - $18.75/hr

Internship

Medical, PTO

Posted 25 days ago


Arthrex rating

8.0

Company rating: 8.0 out of 10

Based on 76 frontline employees who took The Breakroom Quiz

136th of 540 rated manufacturers


Job description

Requisition ID:

66918  

Title: 

Customer Service Operations Intern 

Arthrex is a global medical device company and leader in orthopedics medical education. With a corporate mission of Helping Surgeons Treat Their Patients Better, Arthrex has pioneered the field of arthroscopy and develops more than 1,000 innovative products and procedures each year that support all aspects of orthopedics. The Customer Service team, in Fort Myers, FL, is seeking a motivated and detail-oriented Customer Service Operations Intern to support a variety of initiatives that drive operational excellence and enhance customer experience. This internship will provide hands-on exposure to customer service operations through projects involving call center analytics, open order reporting, Electronic Data Interchange (EDI) support, process improvement initiatives, and cross-functional collaboration. The ideal candidate will be curious, analytical, and eager to develop business, data, and problem-solving skills while contributing to projects that improve efficiency and support organizational goals.

This internship will run from September 2026 - December 2026. The ideal candidate will have the availability to work at least 20 hours per week at our Fort Myers, FL facility.

Essential Duties and Responsibilities:

  • Support continuous improvement initiatives by managing open orders, generating reports, and ensuring timely purchase order follow-up and resolution.
  • Assist Customer Service Supervisors with daily call center call routing and management.
  • Gain hands-on experience with Salesforce, including the opportunity to download, analyze, and present reports and insights to management.
  • Develop and document process flows while identifying opportunities to improve efficiency, streamline operations, and enhance overall workflow effectiveness.
  • Perform data cleanup and validation activities while developing and maintaining reports and dashboards within Power BI to support data-driven decision-making.
  • Support the team in standardizing Quality Management System (QMS) documentation for existing processes to ensure consistency, compliance, and operational efficiency.

Education and Experience:

  • Progress towards a college degree required, preferably in Business, Supply Chain Management, Information Technology or Life Sciences. A college junior or senior preferred. (Recent graduates must be within six months of their graduation date to qualify.)
  • Experience in customer service and/or data analytics preferred.

Knowledge and Skill Requirements/Specialized Courses and/or Training:

Basic to intermediate computer skills. Be able to follow written and verbal direction.

Machine, Tools, and/or Equipment Skills:

PC; Familiarity with Microsoft Outlook; PowerPoint; Word and Excel. PowerBI; Fax; Scanner.

Arthrex Benefits are:

  • Medical Insurance (if 25 or more hours per week), including access to telehealth services
  • Employee Assistance Program (EAP)
  • Free Onsite Medical Clinics 
  • Free Onsite Lunch 
  • Volunteer PTO (8 hours)
  • Access to the Wellness Center (For South West Florida positions only) 

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law


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