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Reedsy

Customer Happiness Intern - Remote

$14K - $26K/yr

You can work as part of a team (a remote team so the ability to communicate is even more essential), but also show initiative and take responsibility for your tasks; * Strong writing skills, you can ...

ICCU

Insurance Intern (Remote) - Treasure Valley

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TIKAJ

We are looking for a Full Stack developer intern who is proficient with Javascript. Your primary focus will be with the development team to design, develop and debug web applications. * HTML5/CSS3 ...

Issue One

Election Protection Intern

Washington, DC · On-site +1

$18.40/hr

Washington, DC Area Preferred (Remote Available-see note under location section) ORGANIZATION Issue ... We seek an intern who can be unflinching when assigned various responsibilities and remain open ...

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As of Jul 8, 2026, the average hourly pay for intern remote job in the United States is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.
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Customer Happiness Intern - Remote

Reedsy

Remote

$14K - $26K/yr

Other

Posted 15 days ago

Job description

Job Opportunity At Reedsy

Your role is to offer support to authors, creative publishing professionals (editors, designers, marketers, publicists, ghostwriters, translators, etc.), and optimize conversion.

You will be part of a team of eight. Your role will involve:

  • Offering support to Reedsy users;
  • Reviewing projects submitted on the platform;
  • Building customer funnels (design emails and in-app messages) to reactivate users and introduce Reedsy's features to them;
  • Maintaining and updating our FAQ based on user feedback and questions;
  • Suggesting product features based on user feedback; and
  • Contributing to maintaining a high NPS (currently at 86!).
Requirements
  • Analytical mind;
  • You can work as part of a team (a remote team so the ability to communicate is even more essential), but also show initiative and take responsibility for your tasks;
  • Strong writing skills, you can write clearly and accurately, with perfect grammar and spelling;
  • Native-level English speaker;
  • Availability to work full-time (at least 35 hours per week) for six months;
  • Customer support experience is welcomed, but not a necessity.
Bonus Points
  • Previous experience working/interest in a marketplace and/or in a creative industry;
  • A good dose of ambition, as well as a great sense of humour;
  • Fluent in French, Spanish, or German.
Benefits
  • Work from home;
  • Paid paternal and maternal leave;
  • Annual team retreat

Salary range: £14k – £26k

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