Intern Medical Appointment Setter Jobs in Decatur, GA

BACKGROUND:The International Rescue Committee (IRC) responds to the world's worst humanitarian crises and helps people to survive and rebuild their lives. At work in over 40 countries and 28 U.S. cities to restore safety, dignity and hope, the IRC leads the way from harm to home. The IRC in Atlanta office wasestablishedin 1979 and has resettled over 30,000 refugees from over 65 countries into the Greater Atlanta area. As the largest refugee resettlement agency in Georgia, the IRC in Atlanta resettles an average of 1,000 refugees into Georgia annually and providesadditionalservices andassistanceto another 2,500 refugees and asylees.

SCOPE OF ICM INTERN WORK:The IRC's Intensive Case Management (ICM) Program provides case management services for up to 12 months to refugees and asylees who have special needs, such as significant medical needs, that cannot be fully addressed through standard resettlement services.Through a strengths-based, client-centered model of service delivery, the ICM program aims to increase self-reliance and community integration among our most vulnerable clients.Services include connecting them with internal and external resources, closelymonitoringtheir progress through a series of assessments, and helping them achieve the long-term goals through their service plan.Please note that all internship positions are unpaid.

RESPONSIBILITIES:TheICM Internwillassistcaseworkerswith the following tasks:

• Map community assets and help make referrals to community partners

• Assistin scheduling medical appointments for clients

• Educate clients on U. S. healthcare and social service systems

• Assistclients in applying for social serviceassistanceprograms

• Input client information into IRC's database

• Communicate client concerns with ICM staff and coordinate service plan with supervisor

• Other duties as assigned

QUALIFICATIONS:

• Excellent communication and writing skills

• Organized with attention to detail

• Able to work independently and under pressure

• An interest in international and refugee issues

• Creativity and initiative to follow through on projects

• Strong desireto help people and enthusiasm for working in a multi-cultural setting

• Computer literacy - preferably with PC systems

• A car/driver's license is beneficial

• Submit intern hours on volunteer dashboard

REQUIREMENTS:

• Mustsubmitintern hours on volunteer portal.

• Must pass a background check.

• Commitment of at least 15 hours per week for a minimum of 3 consecutive months.

• Must be at least 18 years old.

• Mustbe authorized towork in the United States. Please note that we are unable to provide sponsorship for a US work authorization.

This is a anin-personposition reporting to the ICM Supervisor.

The internship will be filled on a rolling basis. We will continue to accept applications until August 14th, 2026, or until the position is filled, whichever occurs first. Internship will begin the week of September 8th, 2026.