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Intern Call Center Representative Jobs in Missouri

BJC

Call Center Rep- Evenings

Saint Louis, MO · On-site

$15.50 - $19.50/hr

Call Center Rep Barnes-Jewish Hospital needs you! Join the Telecommunications department as a Call Center Rep on our flagship academic campus! Learning and growing are a part of the normal workday at ...

BJC

Call Center Rep- Days

Saint Louis, MO · On-site

$15.50 - $19.50/hr

Call Center Rep Barnes-Jewish Hospital needs you! Join the Telecommunications department as a Call Center Rep on our flagship academic campus! Learning and growing are a part of the normal workday at ...

TEKsystems

Call Center Representative

O Fallon, MO

$20/hr

A typical customer service representative is responsible for determining the client's billing ... Education/Experience * 1-2 years of experience in a call center or customer service environment ...

OOIDA

Call Center Representative I

Grain Valley, MO

$14.25 - $17.75/hr

As an Accounting Call Center Representative at OOIDA, you will play a crucial role in providing exceptional customer service and support related to accounting and financial matters. You will be ...

TEKsystems

Call Center Representative

O Fallon, MO · On-site

$20/hr

A typical customer service representative is responsible for determining the client's billing ... Education/Experience • 1-2 years of experience in a call center or customer service environment ...

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How much do intern call center representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for intern call center representative in Missouri is $14.79, according to ZipRecruiter salary data. Most workers in this role earn between $11.72 and $15.91 per hour, depending on experience, location, and employer.

What does an intern call center representative do?

An Intern Call Center Representative supports the operations of a call center by assisting customers over the phone, answering questions, and resolving basic issues. They are typically responsible for handling inquiries, providing information about products or services, and escalating more complex issues to senior staff. Interns in this role learn effective communication skills, customer service best practices, and gain hands-on experience in a fast-paced environment. This position often serves as an entry point for those interested in a career in customer service or related fields.

What can an intern call center representative expect in terms of training and mentorship during their internship?

Intern Call Center Representatives typically receive structured training that covers company policies, customer service best practices, and software tools used for handling calls. Most call centers pair interns with experienced agents or supervisors who provide on-the-job guidance, feedback, and support. This mentorship helps interns develop communication skills, learn effective problem-solving techniques, and gradually take on more complex customer inquiries. Regular check-ins and performance reviews are common, ensuring interns are supported as they build confidence and competence in the role.

What are the key skills and qualifications needed to thrive as an intern call center representative, and why are they important?

To thrive as an Intern Call Center Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and basic computer applications is typically expected. Active listening, patience, and a customer-focused attitude are essential soft skills that set top performers apart. These competencies are crucial for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining a positive company image.

Can you work remotely as an intern call center representative?

Intern call center representatives can often work remotely, depending on the company's policies and the nature of the role. Remote work typically requires good communication skills, a reliable internet connection, and familiarity with call center software. Availability for remote work varies by employer and position requirements.

How do you get a call center representative job with no experience?

To get a call center representative job with no experience, focus on developing strong communication and customer service skills, which are highly valued in the role. Entry-level positions often require a high school diploma or equivalent and may provide on-the-job training, so highlighting your interpersonal skills and willingness to learn can improve your chances of being hired.

What are the most commonly searched types of Call Center Representative jobs in Missouri?

The most popular types of Call Center Representative jobs in Missouri are:

What cities in Missouri are hiring for Intern Call Center Representative jobs?

Cities in Missouri with the most Intern Call Center Representative job openings:

Intern Call Center Representative jobs near you

Call Center Representative

Liberty, MO • On-site

The University of Kansas Health System
Health Care and Social Assistance • 5 - 10K employees

7.5

Company rating: 7.5 out of 10

Based on 179 frontline employees who took The Breakroom Quiz

234th of 895 rated healthcare providers

People enjoy working here

Good employer

Recommended by students

Learn more about The University of Kansas Health Systemexternal

$15 - $18.75/hr

Part-time

Re-posted 13 days ago

Job description

Position Title
Call Center Representative
Varies
Liberty Hospital
Position Summary / Career Interest:
The call center representative is a frontline resource for our patients, staff and physicians. The call center representative provides professional customer service to all callers in a 24/7/365 call center environment. This position is in our Switchboard call center located on our main campus.
Responsibilities and Essential Job Functions
  • Assists with operations of the Switchboard call center for the University of Kansas Health System and Medical Center.
  • The rep utilizes all software systems (Genesis, Communicator, OnCall, Epic to provide professional service to all callers, internal and external.
  • Triages incoming calls to determine caller needs and manage the callers' expectations with the highest level of customer service and efficiency by utilizing all available software resources.
  • Provides answering service for clinical and administrative departments
  • Provides code and personal pager management and pager programming after hours, weekends and holidays.
  • Activates medical code tests on all software systems, ensuring paging hardware and software systems are functioning.
  • Activates medical and security code teams
  • Initiates non urgent text pages to administrative and clinical staff
  • Maintains the on call schedules in the web on call system and Qgenda; makes changes to the schedules after hours as needed; documents changes and sends communication to hospital, physicians and university departments as needed.
  • Utilizes internal overhead paging system
  • Attend all individual, department and health system meetings, training and reviews as needed.
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience
  • High School Graduate
  • 2 or more years of experience in call center-based customer service, health care call center or Emergency Dispatch Call Center.
  • Experience talking, typing and listening simultaneously in a customer service environment.
  • Experience utilizing Call Center Software to answer, transfer, page and email in a customer service environment.

Preferred Education and Experience
  • Associates Degree in Communications, Business or Health Care Administration from an accredited college or university.

Knowledge Requirements
  • Exceptional communication and phone skills.
  • Ability to handle multiple calls and/or tasks while providing excellent customer service.

Time Type:
Part time
Job Requisition ID:
R-50081
Important information for you to know as you apply:
  • The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.
  • The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link asktalentacquisition@kumc.edu.
  • Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.

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University of Kansas Health System logo

About University of Kansas Health System

Sourced by ZipRecruiter

Operating within the healthcare industry, The University of Kansas Health System is a renowned medical institution located in Kansas City, KS, United States. Established in 1905, this not-for-profit health system has evolved to offer an extensive range of products and services, which spans across a variety of specialist areas such as cancer care, neurology, cardiology, and organ transplants, among others. The core mission of The University of Kansas Health System is to enhance the health and wellness of individuals and communities by providing world-class healthcare services, quality education and conducting advanced research. They are also known for their unwavering commitment to academic medicine, which sets them apart from their peers.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Kansas City, KS, US

View All University of Kansas Health System Jobs

What University Of Kansas Health System employees say

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Benefits

Hours and flexibility

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