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Intensive Case Manager Jobs in Tennessee (NOW HIRING)

Provides case management services for both inpatient and observation patients as assigned ... In addition, we are equipped with 3 helipads, new ICU and Medical/Surgical floors, and burn care ...

Provides case management services for both inpatient and observation patients as assigned ... In addition, we are equipped with 3 helipads, new ICU and Medical/Surgical floors, and burn care ...

Provide intensive case management services to registered customers within the One-Stop system; * Complete intake and eligibility determination for the workforce program. Assess jobseekers' employment ...

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Intensive Case Manager information

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$12

$20

$29

How much do intensive case manager jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for intensive case manager in Tennessee is $20.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $22.45 per hour, depending on experience, location, and employer.

What is an intensive case manager?

An Intensive Case Manager is a professional who provides comprehensive support and coordination of services for individuals with complex needs, such as those experiencing mental health challenges, homelessness, or substance use issues. They work closely with clients to assess their situations, develop care plans, connect them to resources, and monitor progress. The goal is to help clients achieve stability, improve their quality of life, and access the services necessary for long-term success. Intensive Case Managers often collaborate with healthcare providers, social service agencies, and community organizations to ensure clients receive holistic support.

How does an intensive case manager typically collaborate with external service providers to support clients?

Intensive Case Managers often work closely with a wide range of external service providers, such as housing agencies, healthcare professionals, mental health counselors, and employment services. Collaboration usually involves regular communication, coordinating care plans, and advocating for clients’ needs to ensure access to appropriate resources. Building strong relationships with these partners is vital, as it helps streamline services for clients facing complex challenges. Effective collaboration can also lead to more comprehensive support and better long-term outcomes for individuals under the case manager’s care.

What are the key skills and qualifications needed to thrive as an intensive case manager, and why are they important?

To thrive as an Intensive Case Manager, you need a background in social work, psychology, or a related field, often supported by a bachelor's degree and relevant licensure or certification. Familiarity with case management software, electronic health records, and community resource databases is typically required. Strong interpersonal skills, cultural competence, and problem-solving abilities help build trust with clients and coordinate complex services. These skills and qualities are vital for effectively supporting vulnerable populations and ensuring positive outcomes through comprehensive, individualized care.

What is the difference between Intensive Case Manager vs Case Manager?

AspectIntensive Case ManagerCase Manager
Required CredentialsOften requires a bachelor's degree in social work, psychology, or related field; certifications like CCM or CCS are commonTypically requires a bachelor's degree; certifications like CCM are preferred but not always required
Work EnvironmentHigh-intensity settings, often working with clients with complex needs, in community or healthcare settingsBroader settings, including healthcare facilities, community agencies, or insurance companies
Employer & Industry UsageUsed by healthcare providers, mental health agencies, and social service organizations for clients needing intensive support

Intensive Case Managers focus on clients with complex, high-needs cases requiring frequent, in-depth intervention, while Case Managers handle a broader range of cases with less intensive oversight. Both roles require similar credentials but differ in scope and intensity of services provided.

Is an intensive case manager a stressful job?

An intensive case manager role can be stressful due to the high demands of managing complex client needs, coordinating services, and meeting deadlines. The job often involves emotional challenges and requires strong organizational and communication skills, but workload and stress levels vary depending on the work environment and support systems.

What cities in Tennessee are hiring for Intensive Case Manager jobs?

Cities in Tennessee with the most Intensive Case Manager job openings:

Infographic showing various Intensive Case Manager job openings in Tennessee as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $43,333 per year, or $20.8 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago


Job description

Do you want to join an organization that invests in you as a(an) Case Manager RN? At TriStar Skyline Medical Center, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

Job Summary and Qualifications

The RN Case Manager is responsible for promoting patient-centered care by coordinating the plan of care for the patient stay, managing the length of stay, ensuring appropriate resource management and developing a safe appropriate discharge plan in collaboration with the multidisciplinary team. The RN Case Manager facilitates the progression and transition of care using established criteria and in conjunction with the multidisciplinary team. The RN Case Manager will coordinate activities that promote quality outcomes and patient throughput while supporting a balance of optimal care and appropriate resource utilization.


What you will do in this role:


  • Provides case management services for both inpatient and observation patients as assigned.


  • Identifies patients who are at risk for adverse outcomes during the transition from one level of care/setting to another.


  • Performs a comprehensive assessment of psychosocial, medical and discharge needs of patients/family along with an assessment of resources appropriate and available to the patient/family.


  • Reassesses the patient’s clinical condition as indicated. Considers patient’s readmission status or risk of readmission and develops strategies to mitigate including education on appropriately accessing healthcare resources, preventative education, and community based resources.


  • Coordinates the plan of care and drives the discharge plan by collaborating with the multidisciplinary health care team and in particular with the patient's physician to facilitate a successful care transition.


  • Partners with Social Services to ensure the post-acute medical needs and level of care are appropriate.


  • Assumes responsibility for timely referral to Social Services when risk factors for psychosocial determinants of health are identified.


  • Involves patient and family/responsible/significant others in identifying and clarifying needs and expectations to develop mutual and realistic goals.


  • Evaluates progression of care using evidence-based tools and approved criteria (InterQual) throughout the episode of care; escalates progression and transition of care issues through the established chain of command.


  • Makes appropriate referrals to third party payer and disease and case management programs for recurring patients and patients with chronic disease states.


  • Facilitates patient throughput with an ongoing focus on an effective care transition, quality, and efficiency.


  • Documents professional recommendations, discharge plan, care coordination interventions, and case management activities to effectively communicate to all members of the health care team.


  • Aligns patient needs with available resources to ensure a safe discharge/transition.


  • Practices and adheres to the “Code of Conduct” and “Mission and Value Statement”


 What qualifications you will need:


  • RN License (required)


  • Associate Degree in Nursing or Nursing Diploma (required)


  • Bachelor’s Degree in Nursing (preferred)


  • 2+ years’ experience in case management OR 3+ years’ experience in clinical nursing (required)


  • InterQual experience (preferred)


Benefits

TriStar Skyline Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

TriStar Skyline Medical Center is a 250+ bed facility. We are Tennessee's first comprehensive stroke center and a national leader in neuroscience. In addition, we are equipped with 3 helipads, new ICU and Medical/Surgical floors, and burn care services. We offer a CARF accredited Inpatient Rehabilitation program and are an ACS verified Level II Trauma Center. As an Accredited Chest Pain Center with PCI, TriStar Skyline is a leading provider of emergency heart care.


"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Case Manager RN opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.