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Integrated Service Coordinator Jobs in Iowa (NOW HIRING)

Per Mar Security Services

Service Coordinator

Davenport, IA · On-site

$18.75 - $23.75/hr

Per Mar Security, an industry leader in providing integrated security solutions, is seeking ... The Service Coordinator will schedule and monitor service calls for service technicians and ...

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Integrated Service Coordinator information

What is the difference between Integrated Service Coordinator vs Case Manager?

AspectIntegrated Service CoordinatorCase Manager
CredentialsOften requires certifications in case management or related fieldsTypically requires a bachelor's degree in social work, nursing, or related fields
Work EnvironmentWorks within healthcare, social services, or community organizationsWorks in healthcare, social services, or community agencies
Employer & IndustryHealthcare providers, community organizations, government agenciesHospitals, clinics, social service agencies
Primary FocusCoordinates services across multiple providers to ensure comprehensive careManages individual client cases, providing support and resource linkage

Both roles involve coordinating services, but the Integrated Service Coordinator focuses on integrating multiple services for clients, often in healthcare or community settings, while the Case Manager primarily manages individual client cases, ensuring they receive appropriate resources and support.

How much do integrated service coordinators make in the US?

Integrated Service Coordinators in the US typically earn a median annual salary of around $45,000 to $55,000, depending on experience, location, and employer. Salaries can vary based on certifications, such as case management credentials, and the complexity of the services coordinated.
Infographic showing various Integrated Service Coordinator job openings in Iowa as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Service Coordinator

Davenport, IA • On-site

Per Mar Security Services
Investigation and Physical Security Services • 1 - 5K employees
Learn more about Per Mar Security Servicesexternal

$16 - $18/hr

Full-time

Re-posted 4 days ago

Job description


Service Coordinator

Do you enjoy working in a fast-paced environment?

Are you customer-service oriented with the ability to multi-task?

We are looking for a detail-oriented, friendly and helpful person to join our Service Dispatch team!  

The Service Coordinator will schedule and monitor service calls for service technicians and Electronic Security customers, and provide excellent customer service to our clients and branch teammates.  This position is in an office setting, working in a phone queue, both accepting and placing calls to customers and our technicians. You will also be working with multiple software programs.

This position can work from any office in our footprint.

What You’ll Be Doing:

  • Scheduling of service calls and assignment of job duties for technicians
  • Communicate professionally with customers and techs on status of service calls.
  • Track, update and maintain status of calls/service tickets in Service Queue and customer accounts.
  • Track and report all service work done.
  • When appropriate, inform customers of Per Mar Security Services of products and services and refer business to appropriate department.

 What You’ll Need:

  • High school diploma or general education degree (GED) is required 
  • Two years related experience/training in alarm monitoring or scheduling is preferred and/or two years of service dispatch related work in any industry.
  • Strong attention to detail
  • Strong Communication skills, both written and spoken
  • Ability to interpret notes in accounts and instructions given
  • Ability to multi-task and problem solve
  • Work cohesively in a team environment

Work with the best! Per Mar Security, an industry leader in providing integrated security solutions, is seeking hardworking, motivated people. 

Established in 1953, Per Mar Security Services is the largest, family-owned, full-service security company in the Midwest with more than 2,600 team members, operating in 25 branch locations. The company provides full-service security solutions for homes and businesses, including security officer services, smart home automation, burglar and fire alarms, access control, security cameras, alarm monitoring, investigative services, and background checks.


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