Insurance Virtual Assistant Jobs in Raleigh, NC (NOW HIRING)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

A Brief Overview

As the largest retail health care provider in the nation and a Fortune Top 10 industry leader, MinuteClinic offers a unique opportunity to deliver affordable, accessible, and comprehensive high‑quality care to patients, families, and communities. Our providers are empowered to practice holistically with strong clinical support, collaborative resources, and a unified “one store, one team” approach.

This is a clinic-based role focused on delivering the highest-level quality in-person patient care. Virtual care visits may be conducted from the clinic during periods of lower onsite patient volume and when doing so does not delay or interfere with in‑person care.

MinuteClinic is proud to hold the American Nurses Credentialing Center (ANCC) Pathway to Excellence® designation, recognizing our commitment to a healthy work environment through Transformational Leadership, Quality, Safety, Shared Governance, Well-being, and Professional Development.

What Our Providers Enjoy

• Autonomy to manage your practice with dedicated collaborative and organizational support
• Flexible scheduling and strong work–life balance
• Exceptional tools, training, and clinical resources
• Evidence‑based guidelines and access to leading assessment and treatment planning tools
• Opportunity to deliver both in‑person and virtual care, driven by in‑clinic patient volume
• Ability to practice at the top of your license with comprehensive clinical team support
• Significant career growth and professional development opportunities
• Charting and follow‑up completed during your scheduled shift—no work taken home

What you will do

• Deliver evidence‑based primary and family care, including assessment, diagnosis, treatment, and management of acute and chronic conditions
• Provide both in-person and virtual visits (from the clinic) to support positive patient health outcomes
• Perform diagnostic testing, preventive counseling, treatment of injuries and illnesses, and coordination of care with other healthcare professionals
• Engage patients in wellness services, chronic disease management, and preventive health screenings
• Complete essential clinic operations including inventory management, clinic opening/closing, patient follow‑up, insurance verification, and payment collection
• Support a safe and efficient care environment through routine examinations and timely patient appointment management

Education

Nurse Practitioners:

• Master’s degree from an accredited Family Nurse Practitioner program
• Current national board certification (AANP or ANCC)
• Active, unrestricted state APRN license

Physician Associates:

• Master of Science in Physician Assistant/Associate Studies or health‑related master’s degree plus Bachelor of Science in PA Studies
• Current NCCPA certification
• Active, unrestricted state PA license

Essential Qualifications

Nurse Practitioners (NPs):

• One year of NP experience preferred; qualified new graduates may be considered
• Active, unrestricted Family Nurse Practitioner (FNP) license in good standing
• Ability to provide holistic, evidence‑based care including counseling related to pregnancy prevention, STI prevention, and safer sex practices
• Ability to order/administer vaccines and injections (COVID‑19, influenza, TB testing, Depo‑Provera, etc.)
• DOT certification exam completed within 30 days of employment
• Bilingual proficiency may be required depending on market needs
• Active Basic Life Support (BLS) certification
• Ability to pass a respirator FIT test
• Physical presence at assigned clinic required

Physician Associates (PAs):

• Prior PA experience preferred; qualified new graduates considered
• Active, unrestricted state PA/Physician Associate license (or eligibility to obtain upon hire)
• DOT certification exam completed within 30 days of employment
• Active BLS certification
• Ability to pass a respirator FIT test
• Physical presence at assigned clinic required

Physical Requirements

• Ability to perform duties involving prolonged standing, walking, bending, and reaching
• Ability to perform Basic Life Support

Preferred Qualifications

• Experience with the EPIC electronic health record
• Prior MinuteClinic precepting rotation (if less than one year of provider experience; preferred but not required)
• Experience conducting patient assessments and exercising sound clinical decision‑making in a virtual care environment
• Familiarity with digital health tools and virtual communication technologies

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.