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Insurance Virtual Assistant Jobs in Durham, NC (NOW HIRING)

McKesson Corporation

Patient Access Specialist

Cary, NC · On-site

$15.93 - $26.55/hr

Locate and enter accurate prescription insurance information on patient's profile by processing ... Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related ...

CVS Health

Physician Assistant

Durham, NC · On-site

$41.85 - $90.13/hr

Virtual care visits may be conducted from the clinic during periods of lower onsite patient volume ... insurance verification, and payment collection * Support a safe and efficient care environment ...

CVS Health

Physician Assistant

Durham, NC

$41.85 - $90.13/hr

Virtual care visits may be conducted from the clinic during periods of lower onsite patient volume ... insurance verification, and payment collection * Support a safe and efficient care environment ...

CVS Health

Physician Assistant

Durham, NC · On-site

$41.85 - $90.13/hr

Virtual care visits may be conducted from the clinic during periods of lower onsite patient volume ... insurance verification, and payment collection * Support a safe and efficient care environment ...

CVS Health

Physician Assistant

Durham, NC · On-site

$41.85 - $90.13/hr

Virtual care visits may be conducted from the clinic during periods of lower onsite patient volume ... insurance verification, and payment collection * Support a safe and efficient care environment ...

CVS Health

Physician Assistant

Durham, NC · On-site

$41.85 - $90.13/hr

Virtual care visits may be conducted from the clinic during periods of lower onsite patient volume ... insurance verification, and payment collection * Support a safe and efficient care environment ...

CVS Health

Physician Assistant

Durham, NC · On-site

$41.85 - $90.13/hr

Virtual care visits may be conducted from the clinic during periods of lower onsite patient volume ... insurance verification, and payment collection * Support a safe and efficient care environment ...

Empire State Careers

Remote Sales Executive

Cary, NC · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Lone Star Careers

Remote Sales Agent

Raleigh, NC · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Empire State Careers

Remote Sales Specialist

Cary, NC · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Empire State Careers

Remote Sales Agent

Raleigh, NC · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Lone Star Careers

Sales Executive - Remote

Cary, NC · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Lone Star Careers

Remote Sales Executive

Cary, NC · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

Empire State Careers

Remote Sales Agent

Cary, NC · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

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Showing results 21-40

All JobsInsurance JobsInsurance Virtual Assistant JobsInsurance Virtual Assistant Jobs in Durham, NC

Insurance Virtual Assistant information

See Durham, NC salary details

$11

$23

$32

How much do insurance virtual assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for insurance virtual assistant in Durham, NC is $23.58, according to ZipRecruiter salary data. Most workers in this role earn between $19.76 and $26.49 per hour, depending on experience, location, and employer.

What is an insurance virtual assistant?

Insurance Virtual Assistants are remote professionals who support insurance agencies or agents with administrative, customer service, and clerical tasks. Their duties can include managing emails, scheduling appointments, handling data entry, assisting with claims processing, and maintaining client records. By taking over routine tasks, they help insurance professionals focus on sales and client relations, boosting efficiency and productivity. Many insurance companies hire virtual assistants to provide flexible, cost-effective support without needing in-office staff.

What are the main responsibilities of an insurance virtual assistant on a typical workday?

An Insurance Virtual Assistant typically manages tasks such as responding to client inquiries, processing insurance applications, scheduling appointments, preparing policy documents, and maintaining client records. They often support insurance agents or brokers by handling administrative duties, following up on leads, and ensuring all paperwork is accurate and compliant. Collaboration is mostly remote, so strong communication skills and the ability to work independently are essential. Additionally, adapting to various software platforms used in the insurance industry is a common part of the role.

What are the key skills and qualifications needed to thrive as an insurance virtual assistant, and why are they important?

To thrive as an Insurance Virtual Assistant, you need a solid understanding of insurance processes, strong organizational skills, and prior administrative or customer service experience. Familiarity with CRM software, insurance management platforms, and office productivity tools is typically required. Excellent communication, attention to detail, and the ability to multitask remotely are standout soft skills. These competencies ensure efficient client support, accurate documentation, and smooth workflow management in a virtual insurance environment.

What is the difference between Insurance Virtual Assistant vs Insurance Customer Service Representative?

AspectInsurance Virtual AssistantInsurance Customer Service Representative
CredentialsBasic administrative skills, familiarity with insurance terminologyCustomer service skills, insurance knowledge, sometimes licensing
Work EnvironmentRemote, freelance or contract basisOffice or call center, in-person or remote
Employer & Industry UsageInsurance agencies, brokers, online platformsInsurance companies, agencies, customer support centers
Common Search & Comparison IntentAdministrative support, virtual assistance rolesCustomer support, claims handling, policy inquiries

While both roles support the insurance industry, an Insurance Virtual Assistant primarily handles administrative tasks remotely, whereas an Insurance Customer Service Representative interacts directly with clients, often in a call center or office setting. The virtual assistant role offers flexibility and focuses on administrative efficiency, while the customer service role emphasizes direct client communication and support.

What are popular job titles related to Insurance Virtual Assistant jobs in Durham, NC?

For Insurance Virtual Assistant jobs in Durham, NC, the most frequently searched job titles are:

What job categories do people searching Insurance Virtual Assistant jobs in Durham, NC look for?

The top searched job categories for Insurance Virtual Assistant jobs in Durham, NC are:

What cities near Durham, NC are hiring for Insurance Virtual Assistant jobs?

Cities near Durham, NC with the most Insurance Virtual Assistant job openings:

Insurance Virtual Assistant jobs near you
Infographic showing various Insurance Virtual Assistant job openings in Durham, NC as of August 2026, with employment types broken down into 74% Full Time, 19% Part Time, and 7% Contract. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $49,039 per year, or $23.6 per hour.

Patient Access Specialist

McKesson Corporation

Cary, NC • On-site

$15.93 - $26.55/hr

Full-time

Re-posted 11 days ago

McKesson rating

8.0

Company rating: 8.0 out of 10

Based on 211 frontline employees who took The Breakroom Quiz

43rd of 86 rated pharmaceutical

Job description

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.
What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.
Essential Duties and Responsibilities
  • Locate and enter accurate prescription insurance information on patient's profile by processing eligibility checks and adjudicating pharmacy claims.

  • Adjudicate claims and troubleshoot rejections so that the correct information is communicated to the patient

  • Communicate the need for medication prior authorization (PA) to providers and serve as a resource to the provider during the PA process.

  • Manage inbound calls from patients, clients, physicians, practitioners and clinics regarding inquiries about order status, services provided, financial support options

  • Serve as a technical resource pertaining to adjudication while identifying areas for improvement.

  • Entering detailed, accurate, and grammatically correct progress notes to ensure proper documentation on patient profiles.

  • Contact patients to schedule medication delivery and payment so that accurate information is included in their profile and distribution can successfully send their package in a timely manner

  • Manage patient refill coordination and follow-up to ensure patients comply with their therapy plan

  • Identify and report adverse events (AEs) and product complaints (PCs) to clinicians to ensure patient's safety

  • Perform other duties as assigned (above tasks may vary slightly depending on the specific team/program requirements.)

Specialized Knowledge and Skills
  • Strong interpersonal and communication skills; able to engage empathetically with patients and caregivers.
  • Understanding of HIPAA, patient privacy, and compliance regulations.
  • Strong prioritization and time management skills
  • Proficiency in quickly and thoroughly understanding patient and provider needs
  • Demonstrated ability to communicate complex concepts with high efficacy

Qualifications/Requirements
  • CPhT (Certified Pharmacy Technician) preferred, not required. Must be current, without restrictions, and in good standing

  • High school diploma required

  • 2+ years prior experience working in a pharmacy or other health care setting required

  • Experience with insurance eligibility and prior authorization processes

  • Competent in basic computer skills and proficiency in Microsoft applications

  • Conscientious, detail oriented with the ability and desire to solve problems to help our patients

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$15.93 - $26.55
McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
McKesson job postings are posted on our career site: careers.mckesson.com.
McKesson is an Equal Opportunity Employer
McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page.
McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to (United States) Disability_Accommodation@McKesson.com or (Canada) Accessibility@mckesson.ca. Resumes or CVs submitted to this email box will not be accepted.
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