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Insurance Virtual Assistant Jobs in Detroit, MI (NOW HIRING)

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Insurance Virtual Assistant information

See Detroit, MI salary details

$11

$24

$33

How much do insurance virtual assistant jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for insurance virtual assistant in Detroit, MI is $24.15, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.12 per hour, depending on experience, location, and employer.

What is an insurance virtual assistant?

Insurance Virtual Assistants are remote professionals who support insurance agencies or agents with administrative, customer service, and clerical tasks. Their duties can include managing emails, scheduling appointments, handling data entry, assisting with claims processing, and maintaining client records. By taking over routine tasks, they help insurance professionals focus on sales and client relations, boosting efficiency and productivity. Many insurance companies hire virtual assistants to provide flexible, cost-effective support without needing in-office staff.

What are the key skills and qualifications needed to thrive as an insurance virtual assistant, and why are they important?

To thrive as an Insurance Virtual Assistant, you need a solid understanding of insurance processes, strong organizational skills, and prior administrative or customer service experience. Familiarity with CRM software, insurance management platforms, and office productivity tools is typically required. Excellent communication, attention to detail, and the ability to multitask remotely are standout soft skills. These competencies ensure efficient client support, accurate documentation, and smooth workflow management in a virtual insurance environment.

What is the difference between Insurance Virtual Assistant vs Insurance Customer Service Representative?

AspectInsurance Virtual AssistantInsurance Customer Service Representative
CredentialsBasic administrative skills, familiarity with insurance terminologyCustomer service skills, insurance knowledge, sometimes licensing
Work EnvironmentRemote, freelance or contract basisOffice or call center, in-person or remote
Employer & Industry UsageInsurance agencies, brokers, online platformsInsurance companies, agencies, customer support centers
Common Search & Comparison IntentAdministrative support, virtual assistance rolesCustomer support, claims handling, policy inquiries

While both roles support the insurance industry, an Insurance Virtual Assistant primarily handles administrative tasks remotely, whereas an Insurance Customer Service Representative interacts directly with clients, often in a call center or office setting. The virtual assistant role offers flexibility and focuses on administrative efficiency, while the customer service role emphasizes direct client communication and support.

What are the main responsibilities of an insurance virtual assistant on a typical workday?

An Insurance Virtual Assistant typically manages tasks such as responding to client inquiries, processing insurance applications, scheduling appointments, preparing policy documents, and maintaining client records. They often support insurance agents or brokers by handling administrative duties, following up on leads, and ensuring all paperwork is accurate and compliant. Collaboration is mostly remote, so strong communication skills and the ability to work independently are essential. Additionally, adapting to various software platforms used in the insurance industry is a common part of the role.
What are popular job titles related to Insurance Virtual Assistant jobs in Detroit, MI? For Insurance Virtual Assistant jobs in Detroit, MI, the most frequently searched job titles are:
What job categories do people searching Insurance Virtual Assistant jobs in Detroit, MI look for? The top searched job categories for Insurance Virtual Assistant jobs in Detroit, MI are:
What cities near Detroit, MI are hiring for Insurance Virtual Assistant jobs? Cities near Detroit, MI with the most Insurance Virtual Assistant job openings:
Insurance Virtual Assistant jobs near you
Infographic showing various Insurance Virtual Assistant job openings in Detroit, MI as of August 2026, with employment types broken down into 78% Full Time, 16% Part Time, and 6% Contract. Highlights an 88% In-person, and 12% Remote job distribution, with an average salary of $50,239 per year, or $24.2 per hour.

Physical Therapist Assistant

ATI Physical Therapy

Livonia, MI • On-site

$26.25 - $34.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

ATI Physical Therapy rating

7.2

Company rating: 7.2 out of 10

Based on 149 frontline employees who took The Breakroom Quiz

347th of 887 rated healthcare providers

Job description

Overview

Are you a Physical Therapist Assistant looking to thrive in a supportive, balanced environment? Join ATI, a leader in Outpatient Physical Therapy, where you'll be part of a team redefining musculoskeletal (MSK) care. With a mission to deliver exceptional patient outcomes and empower clinicians to succeed, we provide the resources and opportunities to help you grow professionally and personally.

Why Choose ATI?

At ATI, you join a team at the forefront of MSK care, with a strong track record of outcomes, reputation, and growth opportunities.

  • Award-Winning Outcomes: Recognized five years in a row in the Merit-Based Incentive Payment System (MIPS), with a 90% patient satisfaction rate and a 74% Net Promoter Score.
  • Outstanding Reputation: Our clinics average a 4.9 / 5 Google Review rating across locations, reflecting our commitment to exceptional care and patient experience.
  • Certified Expertise: More than a decade of ABPTRFE-accredited Sports and Orthopedic Residencies (with a 96%+ first-time exam pass rate), plus an Upper Extremity Athlete Fellowship with graduates serving across collegiate and professional sports.
  • Research Leadership: Our partnering nonprofit, the Institute for Musculoskeletal Advancement (iMSKA), contributes to the field with 10-15 published papers and 30+ scientific presentations each year.
  • Community Impact: Through the ATI Foundation, we support individuals with physical disabilities in the communities we serve.

Clinician Support and Development

At ATI, we prioritize your growth, your well-being, and your ability to focus on patients.

  • Collaborative Care: Work alongside various specialties with manageable caseloads.
  • Commitment to Work-Life Balance: Spend less time on documentation with our proprietary EMR and Patient Management Tool, built by therapists for therapists to streamline workflows.
  • Ongoing Learning: Access structured mentorship, residency programs, and leadership training. Click here to learn more.
  • Comprehensive CEU Support: Take advantage of an external CEU benefit and 100's of live and on-demand development sessions to stay at the forefront of evidence-based care.

Benefits HighlightsWe offer a competitive compensation package with an incentive plan, and comprehensive benefits, including:

  • Paid Time Off: Generous PTO, holiday pay, CEU, and "Be Well Days" to recharge, prioritize mental and physical health.
  • Medical, Dental & Vision Coverage: Flexible plan options.
  • 401(k) Match: Competitive employer matching.
  • Childcare Tuition Assistance: Discounted rates.
  • Health Savings & Flexible Spending Accounts: Tax-saving options.
  • Short- & Long-Term Disability: 100% employer paid income protection plans.
  • Life Insurance: Employer-paid and voluntary options.
  • Parental Leave & Adoption Assistance: Paid time for new parents and support for adoption costs.
  • Wellness Programs: Including weight-loss and lifestyle coaching, digital mental-health support, and 24/7 virtual telehealth access.*
  • Corporate Discounts: Exclusive deals for employees.
  • And more!  Click here for the complete list of benefit offerings

* NEW 2026 benefit!

Responsibilities

You will be empowered to make a difference for your patients: provide direct patient care and physical therapy treatments under the supervision of a Physical Therapist, while fostering a strong relationship with each patient to help them achieve their functional goals.

Qualifications
  • Degree from an accredited Physical Therapy Assistant Program.
  • Current professional licensure as a Physical Therapist Assistant or license eligible based on the rules and regulations of the state in which you are applying for role.

ATI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Join ATI and redefine what's possible in MSK care.

Virtual Employee?NoLocation/Org Data : Dept Number0742Employment Type: OTHER

What ATI Physical Therapy employees say

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Benefits

Hours and flexibility

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About ATI Physical Therapy

Sourced by ZipRecruiter

ATI Physical Therapy, headquartered in Bolingbrook, Illinois, is a leader in the physical therapy industry in the United States. Established in 1996 by physical therapist Greg Steil, ATI Physical Therapy has grown to house over 860 clinic locations across the country. They provide a host of services encompassing physical therapy, sports medicine, workers’ compensation services, home health, and more. The company’s mission is to exceed customer expectations by providing the highest quality of care in a friendly and encouraging environment.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Bolingbrook, IL, US

Year founded

1996

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