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Insurance Verification Jobs in Memphis, TN (NOW HIRING)

Bravere

Treatment Coordinator

West Memphis, AR · On-site

$17 - $20/hr

Verify dental insurance benefits prior to appointments * Accurately enter insurance information and documentation in the practice management system * Upload insurance cards, EOBs, and supporting ...

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All JobsInsurance Verification JobsInsurance Verification Jobs in Memphis, TN

Insurance Verification information

See Memphis, TN salary details

$11

$16

$23

How much do insurance verification jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for insurance verification in Memphis, TN is $16.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.03 per hour, depending on experience, location, and employer.

What is an insurance verification specialist?

Insurance verification jobs focus on researching and verifying patient insurance coverage in a healthcare clinic or facility. Your duties in this field may include working to determine coverage eligibility during the admissions process at a hospital or clinic. In some positions, an insurance verification expert helps a patient understand their benefits and their level of coverage so that they can make decisions about their medical treatments. You need to inquire frequently with insurance companies to find the details of a patient’s current insurance contract and provide details for their claim.

What does an insurance verification specialist do?

An Insurance Verification Specialist is responsible for confirming patients' insurance coverage and benefits before medical services are provided. They communicate with insurance companies to verify patient eligibility, coverage details, co-payments, deductibles, and pre-authorization requirements. This ensures that both the healthcare provider and patient understand the financial responsibilities, which helps prevent billing issues and claim denials. The role involves attention to detail, strong communication skills, and knowledge of insurance policies and healthcare billing procedures.

What are the key skills and qualifications needed to thrive as an insurance verification specialist, and why are they important?

To thrive as an Insurance Verification Specialist, you need a solid understanding of healthcare insurance policies, medical terminology, and patient billing processes, often supported by a high school diploma or associate degree. Familiarity with electronic health record (EHR) systems, insurance portals, and billing software is typically required. Attention to detail, strong communication, and problem-solving skills help you efficiently resolve coverage issues and collaborate with patients or providers. These abilities are crucial for ensuring accurate insurance processing, minimizing claim denials, and supporting smooth healthcare operations.

What are some common challenges faced in an insurance verification role, and how can they be managed effectively?

One frequent challenge in insurance verification is dealing with discrepancies between patient information and insurance records, which can delay approvals and billing. Additionally, frequent changes in insurance policies require verification specialists to stay updated and communicate clearly with both patients and providers. Effective management involves attention to detail, strong communication skills, and utilizing electronic verification tools to streamline the process. Regular training and collaboration with billing teams also help address these challenges efficiently.

What is the difference between Insurance Verification vs Medical Billing Specialist?

AspectInsurance VerificationMedical Billing Specialist
Primary RoleVerify patient insurance coverage and benefitsProcess and submit medical claims for reimbursement
Required CredentialsHigh school diploma, knowledge of insurance policiesHigh school diploma, coding certifications often preferred
Work EnvironmentFront-office, healthcare provider officesBilling departments, healthcare facilities
Industry UsageCommonly used in healthcare settings for patient intakeUsed across healthcare providers for claims processing

Insurance Verification focuses on confirming patient insurance details before services, while Medical Billing Specialists handle the claims process afterward. Both roles are essential in healthcare revenue cycle management and often work closely together to ensure smooth patient billing and reimbursement.

How to become an insurance verification specialist?

To become an insurance verification specialist, candidates typically need a high school diploma or equivalent, along with strong attention to detail and knowledge of insurance policies and billing procedures. Relevant skills include proficiency with electronic health records and insurance verification software, and some roles may require prior experience in healthcare or administrative support. Certification is not mandatory but can enhance job prospects and credibility in the field.
More about Insurance Verification jobs

What are the most commonly searched types of Insurance Verification jobs in Memphis, TN?

The most popular types of Insurance Verification jobs in Memphis, TN are:

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For Insurance Verification jobs in Memphis, TN, the most frequently searched job titles are:

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What cities near Memphis, TN are hiring for Insurance Verification jobs?

Cities near Memphis, TN with the most Insurance Verification job openings:

Insurance Verification jobs near you
Infographic showing various Insurance Verification job openings in Memphis, TN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $40,806 per year, or $19.6 per hour.

Patient Scheduling Coordinator - Full Time - Wolf River

West Cancer Center

Germantown, TN • On-site

Other

Re-posted 27 days ago

Job description

Patient Scheduling Coordinator - Full Time - Wolf River

Germantown, TN

Job Title: Patient Scheduling Coordinator

About Us:

At West Cancer Center, we are dedicated to advancing patient-centered cancer care. Our supportive and administrative teams work hand-in-hand with clinical providers to ensure every patient receives timely, compassionate, and coordinated care. Join our mission-driven organization and contribute meaningfully to the patient experience.

Position Overview:

The Patient Scheduling Coordinator plays a critical role in coordinating patient appointments, ensuring accuracy in registration, and assisting with insurance verification and referral processes. This role demands exceptional communication, organizational, and multitasking abilities.

Key Responsibilities:

  • Greet patients and representatives in a professional and welcoming manner
  • Verify and update demographic and insurance information
  • Schedule office visits, lab work, radiology tests, and internal referrals
  • Respond to phone calls and emails related to appointment scheduling
  • Send out appointment reminders or rescheduling letters
  • Assist patients with various requests and resolve scheduling issues
  • Collaborate with care support and maintain referral documentation
  • Support administrative functions and provide coverage for peers when needed
  • Maintain confidentiality and demonstrate a patient-first approach
  • Participate in training and orientation of new staff as assigned
  • Attend staff meetings and maintain timely communication with leadership

Qualifications:

Education & Experience:

  • Required:
    • High school diploma or GED
    • Six months of related experience and/or training in healthcare or a similar administrative role
  • Preferred:
    • Experience in insurance verification and referral processing

Skills & Abilities:

  • Excellent verbal and written communication skills
  • Strong organizational, follow-up, and multitasking abilities
  • Proficiency in computer systems and scheduling software
  • Ability to prioritize assignments in a fast-paced environment
  • Problem-solving skills and sound judgment under minimal supervision
  • Team-oriented, professional demeanor with a patient-first mindset

Why West Cancer Center is a Great Place to Work:

  • Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives.
  • Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care.
  • Professional Development: Benefit from ongoing training, educational resources, and growth opportunities.
  • Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation

No nights, weekends, or holidays. Comprehensive benefits package.

Join Us:

Be a vital part of the patient journey at West Cancer Center. If you're detail-oriented, organized, and passionate about patient service, apply now to become a Patient Scheduling Coordinator and help us deliver timely, compassionate care.

Apply