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Insurance Verification Rep Jobs in Washington, DC

PRISM Vision Group

Patient Service Rep

Chevy Chase, MD · On-site

$18 - $31.89/hr

Patient Service Representative This non-exempt, onsite job is located at the Friendship Ambulatory ... Verification of insurance information, verification of benefits and insurance referral information.

Prism Vision Group

Patient Service Rep

Chevy Chase, MD · On-site

$18 - $31.89/hr

... • Verification of insurance information, verification of benefits and insurance referral ... services representatives and provide excellent customer service skills. • Comply with company ...

Prism Vision Group

Patient Service Rep

Chevy Chase, MD · On-site

$18 - $31.89/hr

... • Verification of insurance information, verification of benefits and insurance referral ... services representatives and provide excellent customer service skills. • Comply with company ...

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All JobsInsurance Verification Rep JobsInsurance Verification Rep Jobs in Washington, DC

Insurance Verification Rep information

See Washington, DC salary details

$14

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$29

How much do insurance verification rep jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for insurance verification rep in Washington, DC is $22.11, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $23.65 per hour, depending on experience, location, and employer.

What is the difference between Insurance Verification Rep vs Medical Billing Specialist?

AspectInsurance Verification RepMedical Billing Specialist
CredentialsHigh school diploma, certification preferredHigh school diploma, certification often preferred
Work EnvironmentHospitals, clinics, insurance companiesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesVerify insurance coverage, patient eligibilityProcess claims, handle billing and payments
Common UsageInsurance verification, patient intakeClaims processing, accounts receivable

While both roles support healthcare revenue cycle management, the Insurance Verification Rep focuses on confirming patient insurance details and eligibility, whereas the Medical Billing Specialist handles submitting claims and managing payments. They often work together but have distinct responsibilities within the healthcare billing process.

How to become an insurance verification representative?

To become an insurance verification representative, candidates typically need a high school diploma or equivalent and should develop skills in customer service, data entry, and knowledge of insurance policies. Some employers prefer candidates with experience in healthcare or insurance billing, and familiarity with electronic health record (EHR) systems is beneficial. Certification is not usually required but can enhance job prospects.

Is it hard to learn insurance verification representative?

Learning to be an insurance verification representative involves understanding insurance policies, billing procedures, and using specific software systems. The role typically requires attention to detail and good communication skills, but training is usually provided, making it accessible for most candidates with basic computer proficiency.

What does an insurance verification representative do?

An insurance verification representative reviews and confirms patients' insurance coverage to ensure services are authorized and billed correctly. They verify policy details, obtain necessary approvals, and update records using healthcare management systems to facilitate smooth billing processes.
Insurance Verification Rep jobs near you
Infographic showing various Insurance Verification Rep job openings in Washington, DC as of September 2026, with employment types broken down into 100% Full Time. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $45,995 per year, or $22.1 per hour.

Patient Services Representative

Vienna, VA • On-site

PRISM Vision Group
Health Care and Social Assistance • 1 - 5K employees
Learn more about PRISM Vision Groupexternal

$18 - $31.89/hr

Other

Re-posted 10 days ago

PRISM Vision Group rating

7.2

Company rating: 7.2 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

Job description

Patient Service Representative

This onsite, non-exempt role is located at Mitchell & Morin Eye Institute, Vienna, VA office, which is part of Prism Vision Group. There will be occasional travel to other locations based upon business needs.

Compensation Range: $18-$31.89/hr (Dependent on Experience)

The Patient Service Representative (PSR) is responsible for providing the full scope of a) inbound and outbound access patient interactions and functions whether by telephone, internet or in-person, b) patient scheduling and logistics, c) executing daily workflows including cancellation, missed visit and tickler-recall deployment and d) executing revenue cycle claim scrubbing and missing slip completion.

Role and Responsibilities:

• Schedule and accurately complete full registration for patients requesting appointments while adhering to policies and procedures regarding appointment scheduling and registration processes, performing these tasks accurately and with attention to detail to ensure the highest quality standards.

• Initiate pre-registration process and ensure all demographic insurance information is accurate, complete and up to date on patient's chart. Verification of insurance information, verification of benefits and insurance referral information. Obtain legal photo identification and (if applicable) insurance card(s) and validate patient identity and coverage prior to services being rendered to ensure patient safety and financial reimbursement. Adhere to HIPAA standards related to patient privacy and confidentiality. Assure ease of patient flow through the clinical care process. Provide patients with all required information regarding appointments and payment policies (e.g. medical records, parking, cash policies, anticipated charges, cancellation policy). Provide upfront financial counseling services at time of check-in including identifying alternate funding resources and establishing payment plans. Advise patients of financial obligations and collect funds according to established guidelines. Act as a liaison/advocate for patients, physicians, and staff in facilitating ease of care. Identify and resolve trouble spots and problem patterns in the provision of care. Notify appropriate parties of the appointment time, referral criteria, insurance verification, and prior authorization requirements. Train other patient services representatives and provide excellent customer service skills. Comply with company policies and standards.

Position Qualifications:

  • Education: High School Graduate or General Education Degree (GED)
  • Experience: 2+ Years experience in a patient facing health-care function or other customer service function preferred.

Knowledge/Skills/Abilities:

• Excellent verbal and written communications skills in English. Bi-Lingual a plus.

• Must possess excellent, critical thinking, analytical, troubleshooting, problem resolution, and customer service skills.

• Mathematical and cash management skills.

• Excellent interpersonal skills and ability to work effectively with physicians, co-workers, other departments and patients of all ages, and from across a broad range of cultural and social economic backgrounds.

• Ability to work as an integral team member under minimal supervision, in a fast-paced, complex environment.

• Ability to show tolerance and sensitivity in stressful situations and safeguard confidential information in accordance with established policies and HIPAA regulations.

• Computer literate and ability to use multiple systems and acquire proficiency in multiple electronic systems.

• Proficient with Microsoft Office Suite

Work Environment:

An office environment with a controlled atmosphere. Possible exposure to staff or patients with communicable diseases and blood borne pathogens.

What PRISM Vision Group employees say

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