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Insurance Verification Rep Jobs in Milwaukee, WI

Vizance, Inc.

Entry Level Insurance Service Rep

Racine, WI · On-site

$37K - $51K/yr

To keep up with growing demand, we are seeking an Entry-Level Insurance Service Advisor to join our team in Racine or Kenosha! This is a great opportunity for someone seeking a new career in a ...

Vizance

Entry Level Insurance Service Rep

Racine, WI · On-site

$46K/yr

To keep up with growing demand, we are seeking an Entry-Level Insurance Service Advisor to join our team in Racine or Kenosha! This is a great opportunity for someone seeking a new career in a ...

Vizance

Entry Level Insurance Service Rep

Racine, WI · On-site

$37K - $51K/yr

To keep up with growing demand, we are seeking an Entry-Level Insurance Service Advisor to join our team in Racine or Kenosha! This is a great opportunity for someone seeking a new career in a ...

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All JobsInsurance Verification Rep JobsInsurance Verification Rep Jobs in Milwaukee, WI

Insurance Verification Rep information

See Milwaukee, WI salary details

$12

$19

$25

How much do insurance verification rep jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for insurance verification rep in Milwaukee, WI is $19.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Insurance Verification Rep vs Medical Billing Specialist?

AspectInsurance Verification RepMedical Billing Specialist
CredentialsHigh school diploma, certification preferredHigh school diploma, certification often preferred
Work EnvironmentHospitals, clinics, insurance companiesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesVerify insurance coverage, patient eligibilityProcess claims, handle billing and payments
Common UsageInsurance verification, patient intakeClaims processing, accounts receivable

While both roles support healthcare revenue cycle management, the Insurance Verification Rep focuses on confirming patient insurance details and eligibility, whereas the Medical Billing Specialist handles submitting claims and managing payments. They often work together but have distinct responsibilities within the healthcare billing process.

How to become an insurance verification representative?

To become an insurance verification representative, candidates typically need a high school diploma or equivalent and should develop skills in customer service, data entry, and knowledge of insurance policies. Some employers prefer candidates with experience in healthcare or insurance billing, and familiarity with electronic health record (EHR) systems is beneficial. Certification is not usually required but can enhance job prospects.

Is it hard to learn insurance verification representative?

Learning to be an insurance verification representative involves understanding insurance policies, billing procedures, and using specific software systems. The role typically requires attention to detail and good communication skills, but training is usually provided, making it accessible for most candidates with basic computer proficiency.

What does an insurance verification representative do?

An insurance verification representative reviews and confirms patients' insurance coverage to ensure services are authorized and billed correctly. They verify policy details, obtain necessary approvals, and update records using healthcare management systems to facilitate smooth billing processes.
Insurance Verification Rep jobs near you
Infographic showing various Insurance Verification Rep job openings in Milwaukee, WI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 84% Physical, 1% Hybrid, and 15% Remote job distribution, with an average salary of $40,026 per year, or $19.2 per hour.

Wound Care Process Customer Service Rep

Menomonee Falls, WI • On-site

Rotech Healthcare Inc.
Health Care and Social Assistance • 1 - 5K employees
Learn more about Rotech Healthcare Inc.external

$16 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

About Rotech
Join a Leader in Home Healthcare
At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Overview and Responsibilities
Job Summary
We are seeking a dedicated Intake Customer Service Representative to join our team. In this position, you will provide support to the customers of the Support Center (patients, referral sources and employees) by performing tasks related to patient care and third party reimbursement. Primarily responsible for new order intake to encompass accuracy with clinical, billing and care related information and processing. First line of contact with new customers.
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
  • Brings ideas for process or efficiency improvements to supervisor
  • Builds relationships with locations, field management, patients and referral sources
  • Certain functions require outbound calling and data entry
  • Collects co-pays and deductible amounts
  • Conducts insurance verification and eligibility for services/products
  • Conducts patient satisfaction calls and acts as patient advocate to resolve questions or concerns
  • Develops and maintains a working knowledge of current Medicare, Medicaid, insurance regulations, and FDA/DOT and JCAHO guidelines
  • Develops and maintains working knowledge of current products and services offered by the company
  • Maintains accuracy and quality control throughout patient contact and data input
  • Manages all aspects of initial intake: answering the phone and receiving faxes, collecting patient and referral source information, inputting data into IMBS and eIntake, printing tickets, assembling charts and processing paperwork
  • Obtains authorization and qualification documentation
  • Prepares complete and accurate files for Billing Department
  • Processes new orders, responds to questions, resolves issues or forwards to appropriate personnel in a timely manner to ensure patient, referral, and employee satisfaction
  • Processes work orders to field locations and coordinates timely fulfillment of products and services ordered
  • Provides education to referral sources, patients and employees on qualifications for service and 3rd party billing
  • Provides product/service information by answering questions, offering assistance
  • Provides technical assistance to customers as required
  • Provides thorough review and Quality Assurance for medical necessity and documentation requirements of payors and regulatory bodies
  • Works extensively with eIntake proprietary system
  • Performs other duties as assigned

Qualifications
Employment is contingent on
  • Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
  • Drug screen (when applicable for the position)
  • Compliance with healthcare facility credentialing process (when applicable for the position)
  • Valid driver's license in state of residence with a clean driving record (when applicable for the position)

Required Education and/or Experience
  • High school diploma or GED equivalent, required

Preferred Education and/or Experience
  • Experience in medical field and administrative record management, preferred
  • Experience with medical billing practices and of billing reimbursement, preferred
  • Knowledge of insurance policies and requirements, preferred
  • Medical terminology, preferred
  • One year of related work experience, preferred
  • Strong customer service background, preferred

Skills and Competencies
  • Accurately perform simple mathematical calculations
  • Effectively communicate in English; both oral and written
  • Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
  • Maintain confidentiality, discretion and caution when handling sensitive information
  • Multi-task along with attention to detail
  • Self-motivation, organized, time-management and deductive problem solving skills
  • Sense of urgency and responsiveness to physicians, location employees and patients
  • Work independently and as part of a team

Machines, Equipment and Technical Abilities
  • Email transmission and communication
  • Internet navigation and research
  • Microsoft applications; Outlook, Word and Excel
  • Office equipment; fax machine, copier, printer, phone and computer and/or tablet

Physical Demands
  • Lift and carry office equipment at times
  • Requires sitting, walking, standing, talking and listening; extensive hours sitting at a desk
  • Requires close vision to small print on computer and/or tablet and paperwork; extensive hours working on the computer

Rotech Information
Benefits
  • Generous paid time off and paid holidays
  • Overtime pay for non-exempt positions (as applicable)
  • Commission for Account Executives
  • Bonus and incentive opportunities
  • Fixed and variable car reimbursement for Area Managers and Account Executives
  • Car, mileage, and telephone reimbursement (as applicable)
  • Employee discount and recognition programs
  • Employee Assistance Program (EAP)
  • 401(k), HSA, and FSA/Dependent Care FSA
  • Medical, prescription, dental, and vision coverage
  • Life insurance, disability, accidental death, identity protection, and legal services
  • Meru Health mental health and Mercer SmartConnect Medicare programs
  • Livongo Diabetes and High Blood Pressure programs
  • Healthcare Bluebook and RX Savings Solutions programs
  • Hepatitis B (HEPB) and TB vaccinations

Make the right move-submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account.
All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.
Florida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

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