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Insurance Verification Rep Jobs in Lubbock, TX (NOW HIRING)

Pacs

Admissions Assistant

Post, TX · On-site

Knowledge of Medicare, Medicaid, and insurance verification processes. * Excellent communication ... representative of those an employee encounters while performing the essential functions of this job.

Near North Health

Patient Service Representative

Lubbock, TX · On-site

$13.50 - $17/hr

... verification of coverage * Maintaining detailed records and tracking of client information ... Occasionally; valid Texas drivers' license and current auto insurance required; must have reliable ...

U-Haul

Customer Service Representative

Lubbock, TX · On-site

$13.75 - $18.75/hr

... Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers ... Health insurance &Prescription plans,if eligible * Paid holidays, vacation, and sick days,if ...

Circle K

Customer Service Representative

Lubbock, TX · On-site

$13.75 - $18.75/hr

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules ... Click below to review information about our company's use of the federal E-Verify program to check ...

Circle K

Customer Service Representative

Lubbock, TX

$13.75 - $18.75/hr

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules ... Click below to review information about our company's use of the federal E-Verify program to check ...

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All JobsInsurance Verification Rep JobsInsurance Verification Rep Jobs in Lubbock, TX

Insurance Verification Rep information

See Lubbock, TX salary details

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How much do insurance verification rep jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for insurance verification rep in Lubbock, TX is $16.77, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.98 per hour, depending on experience, location, and employer.

What is the difference between Insurance Verification Rep vs Medical Billing Specialist?

AspectInsurance Verification RepMedical Billing Specialist
CredentialsHigh school diploma, certification preferredHigh school diploma, certification often preferred
Work EnvironmentHospitals, clinics, insurance companiesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesVerify insurance coverage, patient eligibilityProcess claims, handle billing and payments
Common UsageInsurance verification, patient intakeClaims processing, accounts receivable

While both roles support healthcare revenue cycle management, the Insurance Verification Rep focuses on confirming patient insurance details and eligibility, whereas the Medical Billing Specialist handles submitting claims and managing payments. They often work together but have distinct responsibilities within the healthcare billing process.

How to become an insurance verification representative?

To become an insurance verification representative, candidates typically need a high school diploma or equivalent and should develop skills in customer service, data entry, and knowledge of insurance policies. Some employers prefer candidates with experience in healthcare or insurance billing, and familiarity with electronic health record (EHR) systems is beneficial. Certification is not usually required but can enhance job prospects.

Is it hard to learn insurance verification representative?

Learning to be an insurance verification representative involves understanding insurance policies, billing procedures, and using specific software systems. The role typically requires attention to detail and good communication skills, but training is usually provided, making it accessible for most candidates with basic computer proficiency.

What does an insurance verification representative do?

An insurance verification representative reviews and confirms patients' insurance coverage to ensure services are authorized and billed correctly. They verify policy details, obtain necessary approvals, and update records using healthcare management systems to facilitate smooth billing processes.

What cities near Lubbock, TX are hiring for Insurance Verification Rep jobs?

Cities near Lubbock, TX with the most Insurance Verification Rep job openings:

Insurance Verification Rep jobs near you
Infographic showing various Insurance Verification Rep job openings in Lubbock, TX as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,886 per year, or $16.8 per hour.

Customer Service Representative

Lubbock, TX

FYZICAL Therapy and Balance Centers
See more jobs at FYZICAL Therapy and Balance Centersexternal

$13.75 - $18.75/hr

Full-time

Re-posted 17 days ago

Key responsibilities

  • Handle patient scheduling, appointments, and communication with patients and physicians

  • Gather new patient data, verify insurance, and process payments

  • Disseminate information to patients, send reports to doctors, and manage mail and documentation

FYZICAL rating

6.1

Company rating: 6.1 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

725th of 898 rated healthcare providers

Job description

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Lubbock, TX, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our cutting-edge facility, your role as Customer Service Representative is central to our daily operations. Here, you will join a champion team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.  
This excellent opportunity will not last long! Apply for FYZICAL's Customer Service Representative job opening today!
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Customer Service Representative position in Lubbock, TX!
We are an innovative physical therapy facility that bypasses traditional approaches to care. We work together, using the most modern technology and cutting-edge tools to provide our patients with the individualized care they need and deserve. As our Customer Service Representative, you will enjoy the easy flow of a supportive team that succeeds together. You also will have the chance to access our unparalleled continuing education opportunities, opening the door to further career growth.
Start down your exciting career path today by applying for our Customer Service Representative job opening!Responsibilities
  • Handle patient scheduling, appointments, multi-phone line
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians  
  • Send and keep a log of all reports sent to doctors
  • Collect all payments; insurance verification
  • Collect/open mail; distribute mail to proper areas/people
  • Send benefits paperwork to billing companies
  • Handle all scheduling and ensuing communication
  • Answer phones, act as a patient liaison, answer any questions from potential or current patients
  • Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Check mail; keep track of Explanation of Benefits sent from mail and fax to billing company
  • Communicate with the office manager and clinicians about scheduling/patient arrival
Required Skills
  • High school diploma or equivalent
  • Valid driver's license and reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain 
  • H.S. graduate or GED certificate
  • Up-to-date DL and a dependable vehicle
  • Excellent at handling details, communicating and multitasking
  • Great demeanor, strong integrity and compassion

What FYZICAL employees say

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