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Insurance Verification Rep Jobs in Virginia (NOW HIRING)

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Insurance Verification Rep information

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$12

$19

$25

How much do insurance verification rep jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for insurance verification rep in Virginia is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.72 per hour, depending on experience, location, and employer.

What is the difference between Insurance Verification Rep vs Medical Billing Specialist?

AspectInsurance Verification RepMedical Billing Specialist
CredentialsHigh school diploma, certification preferredHigh school diploma, certification often preferred
Work EnvironmentHospitals, clinics, insurance companiesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesVerify insurance coverage, patient eligibilityProcess claims, handle billing and payments
Common UsageInsurance verification, patient intakeClaims processing, accounts receivable

While both roles support healthcare revenue cycle management, the Insurance Verification Rep focuses on confirming patient insurance details and eligibility, whereas the Medical Billing Specialist handles submitting claims and managing payments. They often work together but have distinct responsibilities within the healthcare billing process.

How to become an insurance verification representative?

To become an insurance verification representative, candidates typically need a high school diploma or equivalent and should develop skills in customer service, data entry, and knowledge of insurance policies. Some employers prefer candidates with experience in healthcare or insurance billing, and familiarity with electronic health record (EHR) systems is beneficial. Certification is not usually required but can enhance job prospects.

Is it hard to learn insurance verification representative?

Learning to be an insurance verification representative involves understanding insurance policies, billing procedures, and using specific software systems. The role typically requires attention to detail and good communication skills, but training is usually provided, making it accessible for most candidates with basic computer proficiency.

What does an insurance verification representative do?

An insurance verification representative reviews and confirms patients' insurance coverage to ensure services are authorized and billed correctly. They verify policy details, obtain necessary approvals, and update records using healthcare management systems to facilitate smooth billing processes.

What cities in Virginia are hiring for Insurance Verification Rep jobs?

Cities in Virginia with the most Insurance Verification Rep job openings:

Insurance Verification Rep jobs near you
Infographic showing various Insurance Verification Rep job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $40,277 per year, or $19.4 per hour.

Medical Equipment Customer Service Representative

Chesapeake, VA • On-site

Rotech Healthcare
Health Care and Social Assistance • 1 - 5K employees
Learn more about Rotech Healthcareexternal

$18 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

About Rotech
Join a Leader in Home Healthcare
At Rotech Healthcare Inc., we're more than a medical equipment provider-we're a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home.
With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives.
Explore more about our mission and services at Rotech.com.
Overview and Responsibilities
Customer Service Representative - Home Healthcare Intake & Insurance Verification
Job Summary
Rotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verification-and thrive in a fast-paced, patient-centered environment-this role offers the opportunity to make a meaningful impact every day. You'll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services. At this location, this position pays $18.00 to $21.00 per hour, depending on related experience, and is eligible for a bonus opportunity.
Essential Job Duties and Responsibilities
(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)
  • Ability to work cooperatively with others.
  • Assist with office operations including supply monitoring, deposits, and batch reporting.
  • Collaborate with outside agencies to resolve patient issues and ensure continuity of care.
  • Communicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries.
  • Coordinate documentation and service setup for respiratory products and medical equipment.
  • Deal politely with patients and referral sources.
  • Maintain organized records and referral logs in compliance with JCAHO and company standards.
  • Manage patient intake and verify insurance coverage (Medicare, Medicaid, private payers).
  • Manage several tasks at once.
  • May be required to cover on call, drive a company vehicle and make deliveries to patient's homes.
  • Predictable and regular attendance (arrive to work on time).
  • Prepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork.
  • Provide technical assistance and support for walk-in and retail equipment requests.
  • Performs other duties as assigned.
Why Join Rotech?
  • Be part of a mission-driven team improving lives through home-based care.
  • Work in a supportive environment with opportunities for growth and advancement.
  • Competitive compensation, benefits, and employee recognition programs.
Ready to help patients get the care they need at home? Apply today and join a team that puts people first.
Qualifications
Employment is contingent on
  • Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
  • Drug screen (when applicable for the position)
  • Compliance with healthcare facility credentialing process (when applicable for the position)
  • Valid driver's license in state of residence with a clean driving record (when applicable for the position)
Required Education and/or Experience
  • High school diploma or GED equivalent, required
Preferred Education and/or Experience
  • One year of related work experience, preferred
  • Experience in home healthcare, medical billing, or patient intake (preferred).
  • Familiarity with insurance verification and reimbursement practices.
  • Knowledge of medical terminology and durable medical equipment is a plus.
Skills and Competencies
  • Ability to interpret and respond to various forms of communication (verbal, written, visual)
  • Capable of working independently and collaboratively within a team
  • Demonstrated problem-solving, time management, and organizational skills
  • Excellent verbal and written communication skills in English
  • Maintain confidentiality and handle sensitive information with discretion
  • Strong attention to detail and ability to multi-task effectively
Machines, Equipment and Technical Abilities
  • Email transmission and communication
  • Internet navigation and research
  • Microsoft applications; Outlook, Word and Excel
  • Office equipment; fax machine, copier, printer, phone and computer and/or tablet
Physical Demands
  • Ability to lift and carry office and patient equipment (minimum 35 lbs)
  • May be required to drive a company vehicle, make home deliveries, and participate in on-call rotations
  • Must be able to sit, stand, walk, talk, and listen for extended periods
  • Regular contact with patients and equipment may involve exposure to contagious pathogens
  • Requires close vision for reading small print on screens and paperwork
Rotech Information
Benefits
  • Generous paid time off and paid holidays
  • Overtime pay for non-exempt positions (as applicable)
  • Commission for Account Executives
  • Bonus and incentive opportunities
  • Fixed and variable car reimbursement for Area Managers and Account Executives
  • Car, mileage, and telephone reimbursement (as applicable)
  • Employee discount and recognition programs
  • Employee Assistance Program (EAP)
  • 401(k), HSA, and FSA/Dependent Care FSA
  • Medical, prescription, dental, and vision coverage
  • Life insurance, disability, accidental death, identity protection, and legal services
  • Meru Health mental health and Mercer SmartConnect Medicare programs
  • Livongo Diabetes and High Blood Pressure programs
  • Healthcare Bluebook and RX Savings Solutions programs
  • Hepatitis B (HEPB) and TB vaccinations

Make the right move-submit your resume today. Hiring managers review resumes and contact applicants whose experience aligns with the position. To check the status of a role you've applied for, Sign into your account.
All positions are posted for a minimum of five (5) days and remain open until filled by a qualified applicant, generally no longer than 200 days. Thank you for your interest in Rotech Healthcare Inc.
Florida applicants - Background screening is required through the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/
Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

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