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Insurance Verification Rep Jobs in Indiana (NOW HIRING)

Verify insurance benefits and patient eligibility * Submit and track authorizations * Coordinate and schedule appointments * Make outbound calls to patients, providers, and insurance companies

Verify insurance benefits and patient eligibility * Submit and track authorizations * Coordinate and schedule appointments * Make outbound calls to patients, providers, and insurance companies

Referral Representative

South Bend, IN · On-site

$16.75 - $21.25/hr

Verifies insurance eligibility when appropriate for the physician office and/or member. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with ...

Referral Representative

South Bend, IN

$16.75 - $21.25/hr

Verifies insurance eligibility when appropriate for the physician office and/or member. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with ...

Referral Representative (51844)

South Bend, IN · On-site

$16.75 - $21.25/hr

Referral Representative Centennial - South Bend, IN 46600 Overview Position Type Full Time Job ... Checks Medicaid, Medicare, and private insurance websites for patients provider coverage.

Referral Representative (51844)

South Bend, IN · On-site

$16.75 - $21.25/hr

As a Referral Representative, you will act as a liaison between patients, our providers, and ... Checks Medicaid, Medicare, and private insurance websites for patients provider coverage.

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Showing results 1-20

Insurance Verification Rep information

See Indiana salary details

$12

$18

$24

How much do insurance verification rep jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for insurance verification rep in Indiana is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $19.90 per hour, depending on experience, location, and employer.

What is the difference between Insurance Verification Rep vs Medical Billing Specialist?

AspectInsurance Verification RepMedical Billing Specialist
CredentialsHigh school diploma, certification preferredHigh school diploma, certification often preferred
Work EnvironmentHospitals, clinics, insurance companiesMedical offices, billing companies, healthcare facilities
Primary ResponsibilitiesVerify insurance coverage, patient eligibilityProcess claims, handle billing and payments
Common UsageInsurance verification, patient intakeClaims processing, accounts receivable

While both roles support healthcare revenue cycle management, the Insurance Verification Rep focuses on confirming patient insurance details and eligibility, whereas the Medical Billing Specialist handles submitting claims and managing payments. They often work together but have distinct responsibilities within the healthcare billing process.

How to become an insurance verification representative?

To become an insurance verification representative, candidates typically need a high school diploma or equivalent and should develop skills in customer service, data entry, and knowledge of insurance policies. Some employers prefer candidates with experience in healthcare or insurance billing, and familiarity with electronic health record (EHR) systems is beneficial. Certification is not usually required but can enhance job prospects.

Is it hard to learn insurance verification representative?

Learning to be an insurance verification representative involves understanding insurance policies, billing procedures, and using specific software systems. The role typically requires attention to detail and good communication skills, but training is usually provided, making it accessible for most candidates with basic computer proficiency.

What does an insurance verification representative do?

An insurance verification representative reviews and confirms patients' insurance coverage to ensure services are authorized and billed correctly. They verify policy details, obtain necessary approvals, and update records using healthcare management systems to facilitate smooth billing processes.
Infographic showing various Insurance Verification Rep job openings in Indiana as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $38,657 per year, or $18.6 per hour.

Insurance Verification Representative - Physicians Medical Center

New Albany, IN • On-site

SCA Health
Hospitals • 10K+ employees

$25.69/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago


Key responsibilities

  • Verify patient insurance information for accuracy and eligibility, including direct contact with physicians or patients if needed.

  • Obtain and document authorizations from insurance companies or physician offices, ensuring all details are accurate and up-to-date.

  • Calculate and communicate patient financial responsibilities such as co-pays and co-insurance, and ensure compliance with payer guidelines.


SCA Health rating

7.4

Company rating: 7.4 out of 10

Based on 59 frontline employees who took The Breakroom Quiz

263rd of 898 rated healthcare providers


Job description

Overview
At SCA Health, we believe health care is about people - the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.
As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.
What sets SCA Health apart isn't just what we do, it's how we do it. Each decision we make is rooted in seven core values:
  • Clinical quality
  • Integrity
  • Service excellence
  • Teamwork
  • Accountability
  • Continuous improvement
  • Inclusion

Our values aren't empty words - they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you'll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.
At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.
Your ideas should inspire change. If you join our team, they will.
Responsibilities
Insurance Verification:
  • Verify that sufficient information is available for accurate verification and eligibility. This step may require direct contact with the physician office and/or the patient.
  • Determine if a secondary insurance should be added to the patient account ensuring the appropriate payer is selected for Primary insurance.
  • Utilize the centers selected vendor for claims and eligibility and/or individual payer websites to obtain eligibility, benefits and/or pre-certs and authorization information.
  • Enter the patient insurance information into patient accounting system ensuring the selection is the appropriate payer and associated financial class.
  • When the patient's insurance is Out of Network notify the manager immediately. Follow the Policies and Procedures when accepting Out of Network payers.
  • SCA's goal for each patient's insurance verification is complete and accurate. The insurance verifier will document the findings in the patient account and will contact the patient with either estimated co-insurance, co-pay and or deductible amounts due on or before the date of service as applicable
  • The Insurance Verifier will call each patient as part of center compliance with CMS Conditions for Coverage guidelines in contacting patient's prior to the date of service to review, Physician Ownership, Advance Directives and Patient Rights.

Authorization:
  • Obtain authorizations from insurance companies/physician offices. Ensure complete and accurate information is entered into the patient accounting system and the procedure scheduled, date of service and facility name are on the authorization. Ensure the authorization has not expired.
  • Enter authorization into patient accounting system. Include the name/CPT codes effective date of the authorized procedures.
  • Ensure high cost implant/supply or equipment rental is included on authorization.
  • Check insurance company approved procedure lists/medical policies. If procedure is not payable, notify patient. If patient wants to proceed, obtain signature on Medicare ABN or other non-covered notification form.

Financial Orientation:
  • Calculate co-pay, and estimated co-insurance due from patients per the individual payer contract per the individual payer contract and plan as applicable.
  • Acceptance of in-network benefits for out-of-network payers must be pre-approved by SCA Compliance Dept.
  • Be familiar with individual payer guidelines and the process of collecting over the counter payments/deductibles/copay/co-insurance. Knowledge of payer contracts including Medicare, Medicaid and other government contracts and guidelines and workmen's compensation fee schedule.
  • Contact the patient and communicate the center financial policy

Qualifications
  • Bachelor's degree preferred but not required
  • Experience checking authorizations
  • Must be experienced with cpt codes
  • Detailed and able to work in a high production environment
  • Healthcare experience a must
  • Local or within driving distance

USD $20.72/Hr. USD $25.69/Hr.

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