Job Overview Citadel offers a full line of insurance services designed to meet the needs of our membership. The Insurance Sales Associate serves as a trusted advisor and primary resource for members ...
Job Overview Citadel offers a full line of insurance services designed to meet the needs of our membership. The Insurance Sales Associate serves as a trusted advisor and primary resource for members ...
Customer Service Associate
Philadelphia, PA · On-site
$14.75 - $20.25/hr
The Customer Service Associate is responsible for working directly with both the Insurance Company's Case Managers and their clients to assist them with setting up new business, qualifying clients ...
Customer Service Associate
Philadelphia, PA · On-site
$14.75 - $20.25/hr
The Customer Service Associate is responsible for working directly with both the Insurance Company's Case Managers and their clients to assist them with setting up new business, qualifying clients ...
Customer Service Associate
Philadelphia, PA · On-site
$13.75 - $19/hr
The Customer Service Associate is responsible for working directly with both the Insurance Company's Case Managers and their clients to assist them with setting up new business, qualifying clients ...
Customer Service Associate
Philadelphia, PA · On-site
$13.75 - $19/hr
The Customer Service Associate is responsible for working directly with both the Insurance Company's Case Managers and their clients to assist them with setting up new business, qualifying clients ...
Job Overview Citadel offers a full line of insurance services designed to meet the needs of our membership. The Insurance Sales Associate serves as a trusted advisor and primary resource for members ...
Job Overview Citadel offers a full line of insurance services designed to meet the needs of our membership. The Insurance Sales Associate serves as a trusted advisor and primary resource for members ...
Customer Service Associate
Deptford, NJ · On-site
$14.25 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
Customer Service Associate
Deptford, NJ · On-site
$14.25 - $19.50/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
Customer Service Rep.-Licensed
Mount Laurel, NJ · On-site
$43/hr
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and ... Associate or bachelor's degree * Prior underwriting experience * Prior experience working on a ...
Customer Service Rep.-Licensed
Mount Laurel, NJ · On-site
$43/hr
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and ... Associate or bachelor's degree * Prior underwriting experience * Prior experience working on a ...
customer service associate II
North Wales, PA · On-site
$15.25 - $20.25/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
customer service associate II
North Wales, PA · On-site
$15.25 - $20.25/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
customer service associate II
Limerick, PA · On-site
$15 - $20/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
customer service associate II
Limerick, PA · On-site
$15 - $20/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
Customer Service Rep.-Licensed
Mount Laurel, NJ · On-site
$43/hr
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and ... Associate or bachelor's degree * Prior underwriting experience * Prior experience working on a ...
Customer Service Rep.-Licensed
Mount Laurel, NJ · On-site
$43/hr
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and ... Associate or bachelor's degree * Prior underwriting experience * Prior experience working on a ...
customer service associate II
Phoenixville, PA · On-site
$15.75 - $21.25/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
customer service associate II
Phoenixville, PA · On-site
$15.75 - $21.25/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
customer service associate II
Limerick, PA · On-site
$15 - $20/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
customer service associate II
Limerick, PA · On-site
$15 - $20/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
customer service associate II
North Wales, PA · On-site
$15.25 - $20.25/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
customer service associate II
North Wales, PA · On-site
$15.25 - $20.25/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
customer service associate II
Phoenixville, PA · On-site
$15.75 - $21.25/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
customer service associate II
Phoenixville, PA · On-site
$15.75 - $21.25/hr
As a Customer Service Associate II, you'll be responsible for assisting with the daily operations ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
Customer Service Rep.-Licensed
Mount Laurel, NJ · On-site +1
$43/hr
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and ... Associate or bachelor's degree * Prior underwriting experience * Prior experience working on a ...
Customer Service Rep.-Licensed
Mount Laurel, NJ · On-site +1
$43/hr
Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and ... Associate or bachelor's degree * Prior underwriting experience * Prior experience working on a ...
Customer Service Associate
Pennsauken, NJ · On-site
$14.50 - $19.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
Customer Service Associate
Pennsauken, NJ · On-site
$14.50 - $19.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
Customer Service Associate
Prospect Park, PA · On-site
$13.75 - $19/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
Customer Service Associate
Prospect Park, PA · On-site
$13.75 - $19/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
Customer Service Associate
Cherry Hill, NJ · On-site
$14.25 - $19.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
Customer Service Associate
Cherry Hill, NJ · On-site
$14.25 - $19.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
Customer Service Associate
Boothwyn, PA · On-site
$14 - $19.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
Customer Service Associate
Boothwyn, PA · On-site
$14 - $19.25/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
Customer Service Associate
Swedesboro, NJ · On-site
$14.25 - $19.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
Customer Service Associate
Swedesboro, NJ · On-site
$14.25 - $19.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
Customer Service Associate
Pennsauken, NJ · On-site
$14.50 - $19.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
Customer Service Associate
Pennsauken, NJ · On-site
$14.50 - $19.75/hr
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience ... In addition to medical, pharmacy, dental, and vision insurance, we offer: * Employee Assistance ...
Insurance Service Associate information
See Philadelphia, PA salary details
$9.46 - $11.51
2% of jobs
$11.51 - $13.56
6% of jobs
$15.15 is the 25th percentile. Wages below this are outliers.
$13.56 - $15.61
21% of jobs
The median wage is $17.17 / hr.
$15.61 - $17.66
27% of jobs
$17.66 - $19.71
18% of jobs
$19.81 is the 75th percentile. Wages above this are outliers.
$19.71 - $21.77
12% of jobs
$21.77 - $23.82
5% of jobs
$23.82 - $25.87
3% of jobs
$25.87 - $27.92
2% of jobs
$27.92 - $29.97
2% of jobs
$29.97 - $32.02
1% of jobs
$9
$19
$32
How much do insurance service associate jobs pay per hour?
As of Sep 14, 2026, the average hourly pay for insurance service associate in Philadelphia, PA is $19.19, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.38 per hour, depending on experience, location, and employer.
What does an insurance service associate do?
An insurance service associate assists clients with policy inquiries, claims, and policy updates, often providing customer support and explaining coverage options. They typically use insurance software and must have good communication skills to ensure customer satisfaction and accurate information processing.
What are popular job titles related to Insurance Service Associate jobs in Philadelphia, PA?
For Insurance Service Associate jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Insurance Service Associate jobs in Philadelphia, PA look for?
The top searched job categories for Insurance Service Associate jobs in Philadelphia, PA are:
Insurance Sales Associate
West Chester, PA
Citadel Federal Credit Union
• Commercial Banking • 501 - 1,000 employees501 - 1,000 employees
Full-time
Re-posted 7 days ago
Job description
Job Overview
Citadel offers a full line of insurance services designed to meet the needs of our membership. The Insurance Sales Associate serves as a trusted advisor and primary resource for members seeking auto and home insurance coverage. This role focuses on providing exceptional service, educating members on coverage options, and driving insurance sales.
The Insurance Sales Associate serves as the first point of contact for insurance leads submitted by branch staff and is responsible for supporting sales and service activities across insurance products. The Insurance Sales Associate will assist with Medicare sales processes, handle client inquiries, and act as a liaison between members and insurance carriers.
This role will partner with the Insurance Division VP to support branch education and engagement. This role focuses on providing exceptional service, educating members on coverage options, and driving insurance sales
Responsibilities
- Proactively manage and prioritize sales leads, leveraging referrals, and outbound strategies to generate new business.
- Prepare and deliver home and auto insurance quotes using carrier platforms
- Educate members on insurance coverage and make recommendations based on their needs.
- Develop and facilitate training sessions for branch employees and other Citadel personnel on insurance offerings, referral best practices, and compliance standards.
- Act as liaison between members and insurance carriers to resolve issues
- Support Medicare sales by assisting with scopes of appointments, lead management, and client inquiries during open enrollment
- Cultivate relationships with insurance carriers and vendors to enhance product offerings and service capabilities.
- Responsible for intake assessment during open enrollment, gather member information (prescriptions, doctors)
- Learn and utilize insurance systems, quoting tools, and CRM platforms
- Maintain accurate records and ensure timely follow-up on all leads and service requests
Qualifications and Education Requirements
- 5 years of insurance, sales, or customer service experience required
- Property & Casualty license required
- Accident, Health, and life licenses preferred
- Experience working with insurance carriers or financial services a plus
- College degree preferred
Additional Skills/Notes
- Excellent verbal and written communication skills
- Strong customer service and relationship management skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong organizational and problem-solving abilities
- Ability to learn and adapt to new systems and platforms
About Citadel Credit Union
Sourced by ZipRecruiter
Industry
Commercial banking
Company size
501 - 1,000 Employees
Headquarters location
Exton, PA, US
Year founded
1937