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Insurance Service Associate Jobs in Itasca, IL (NOW HIRING)

Coilcraft

Customer Service Associate

Cary, IL · On-site

$14.75 - $20.25/hr

Customer Service Associate - Critical Products Location: Cary, Illinois Coilcraft, Inc. is a ... Life Insurance * Paid Holidays * Paid Time Off * Profit Sharing * Vision Insurance Equal ...

Coilcraft

Customer Service Associate

Cary, IL · On-site

$21 - $25/hr

Customer Service Associate - Critical Products Location: Cary, Illinois Coilcraft, Inc. is a ... Life Insurance * Paid Holidays * Paid Time Off * Profit Sharing * Vision Insurance Equal ...

Coilcraft

Customer Service Associate

Cary, IL · On-site

$14.75 - $20.25/hr

Customer Service Associate - Critical Products Location: Cary, Illinois Coilcraft, Inc. is a ... Life Insurance * Paid Holidays * Paid Time Off * Profit Sharing * Vision Insurance Equal ...

Coilcraft

Customer Service Associate

Cary, IL · On-site

$21 - $25/hr

Customer Service Associate - Critical Products Location: Cary, IllinoisCoilcraft, Inc. is a ... insurance, 401(k) with company match, and profit sharingBenefits401(k) MatchingDental ...

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All JobsInsurance Service Associate JobsInsurance Service Associate Jobs in Itasca, IL

Insurance Service Associate information

See Itasca, IL salary details

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How much do insurance service associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for insurance service associate in Itasca, IL is $18.51, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.66 per hour, depending on experience, location, and employer.

What does an insurance service associate do?

An insurance service associate assists clients with policy inquiries, claims, and policy updates, often providing customer support and explaining coverage options. They typically use insurance software and must have good communication skills to ensure customer satisfaction and accurate information processing.

What are popular job titles related to Insurance Service Associate jobs in Itasca, IL?

For Insurance Service Associate jobs in Itasca, IL, the most frequently searched job titles are:

What cities near Itasca, IL are hiring for Insurance Service Associate jobs?

Cities near Itasca, IL with the most Insurance Service Associate job openings:

Insurance Service Associate jobs near you

Customer Service Associate

Cary, IL • On-site

Coilcraft
Electrical Equipment, Appliance, and Component Manufacturing • 1 - 5K employees
Learn more about Coilcraftexternal

$14.75 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Coilcraft rating

8.3

Company rating: 8.3 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

DELIVER EXCEPTIONAL CUSTOMER SERVICE AT COILCRAFT

Position: Customer Service Associate – Critical Products Location: Cary, Illinois

Coilcraft, Inc. is a privately held global manufacturer headquartered in Cary, Illinois, with a 75+ year reputation for engineering excellence. Our high-performance magnetic components serve customers across telecommunications, computing, automotive, broadband communications, and consumer electronics. We are seeking a Customer Service Associate to support our Critical Products group. In this role, you'll serve as a trusted point of contact for customers, ensuring orders, quotes, and returns are processed accurately while delivering exceptional service and building strong relationships.

About the Role and Your Impact
  • Process customer orders, quotes, returns, and related transactions accurately and efficiently
  • Respond to customer questions and resolve issues professionally and courteously
  • Communicate daily with customers and internal departments to ensure timely order fulfillment
  • Perform required customer verifications and maintain accurate records
  • Escalate customer concerns when appropriate to ensure prompt resolution
  • Manage multiple priorities while meeting individual and team performance goals
  • Present a professional image in all interactions with customers and vendors
  • Support a collaborative, customer-focused team environment
Who We're Looking For
  • High school diploma or equivalent
  • 2+ years of customer service experience preferred
  • Proficiency with Microsoft Office Suite
  • Strong verbal and written communication skills
  • Excellent attention to detail and organizational skills
  • Ability to manage multiple tasks and follow through on commitments
  • Professional, diplomatic approach to resolving customer concerns
Preferred Skills
  • Manufacturing or industrial customer service experience
  • Experience processing orders, quotes, or returns
  • ERP or order management system experience
  • Ability to build strong relationships with internal and external customers
Why You'll Love Working at Coilcraft
  • Join a stable company with a 75+ year history of engineering excellence
  • Support customers around the world in a collaborative environment
  • Opportunities for professional growth and advancement
  • Comprehensive benefits including health insurance, 401(k) with company match, and profit sharing
Benefits
  • 401(k) Matching
  • Dental Insurance
  • Disability Insurance
  • Employee Assistance Program
  • Flexible Spending Account
  • Health Insurance
  • Health Savings Account
  • Life Insurance
  • Paid Holidays
  • Paid Time Off
  • Profit Sharing
  • Vision Insurance

Equal Opportunity Employer: Disability / Veteran

This position may require compliance with ITAR export regulations; applicants must be U.S. citizens or permanent residents.

What Coilcraft employees say

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