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Insurance Mediator Jobs in Baltimore, MD (NOW HIRING)

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Insurance Mediator information

See Baltimore, MD salary details

$43.2K

$97.7K

$233.5K

How much do insurance mediator jobs pay per year?

As of Aug 9, 2026, the average yearly pay for insurance mediator in Baltimore, MD is $97,718.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,600.00 and $106,300.00 per year, depending on experience, location, and employer.

What are the common challenges faced by insurance mediators in their daily work?

Insurance Mediators often navigate emotionally charged disputes where both parties may have significant financial or personal stakes in the outcome. Balancing neutrality while ensuring that each side is heard and helping them find mutually agreeable solutions can be challenging. Mediators must also stay current with evolving insurance laws and regulations to provide accurate guidance. Effective mediators work closely with adjusters, attorneys, and sometimes underwriters, requiring strong teamwork and adaptability. Overcoming these challenges not only builds experience but also fosters valuable skills for career advancement in legal, insurance, or alternative dispute resolution fields.

What is an insurance mediator?

An Insurance Mediator helps resolve disputes between policyholders and insurance companies by facilitating negotiations and finding fair settlements. They act as neutral third parties, ensuring clear communication and reviewing policy terms to reach mutually acceptable agreements. This role requires knowledge of insurance laws, strong negotiation skills, and an impartial approach to conflict resolution.

What are the key skills and qualifications needed to thrive as an insurance mediator?

To thrive as an Insurance Mediator, you need expertise in insurance law, negotiation, and dispute resolution, typically supported by a background in law, insurance, or mediation certification. Familiarity with insurance claims management systems, legal research tools, and mediation documentation software is highly beneficial. Strong interpersonal skills, impartiality, and the ability to communicate clearly with diverse parties are critical soft skills for this role. These competencies ensure productive negotiations, fair outcomes, and effective conflict resolution between insurers and policyholders.

How are insurance mediators paid?

Insurance mediators are typically paid through commissions based on the policies they sell or renew. Some mediators may also receive a flat fee or hourly rate for their services, especially in consulting or advisory roles. Compensation structures can vary depending on the employer, licensing requirements, and the specific insurance products involved.
What are popular job titles related to Insurance Mediator jobs in Baltimore, MD? For Insurance Mediator jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Insurance Mediator jobs in Baltimore, MD look for? The top searched job categories for Insurance Mediator jobs in Baltimore, MD are:
Insurance Mediator jobs near you
Infographic showing various Insurance Mediator job openings in Baltimore, MD as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $97,718 per year, or $47 per hour.

Claims Specialist - Auto

Philadelphia Insurance Companies

Timonium, MD

$82K - $97K/yr

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago

Philadelphia Insurance Companies rating

8.9

Company rating: 8.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

48th of 304 rated insurance

Job description

Marketing Statement:

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.

We are looking for a Claims Specialist - Auto to join our team.

JOB SUMMARY
Investigate, evaluate and settle more complex first and third party commercial insurance auto claims.

JOB RESPONSIBILITIES

  • Evaluates each claim in light of facts; Affirm or deny coverage; investigate to establish proper reserves; and settles or denies claims in a fair and expeditious manner.
  • Communicates with all relevant parties and documents communication as well as results of investigation.
  • Thoroughly understands coverages, policy terms and conditions for broad insurance areas, products or special contracts.
  • Travel is required to attend customer service calls, mediations, and other legal proceedings.


JOB REQUIREMENTS

  • High School Diploma; Bachelor's degree from a four-year college or university preferred.
  • 10 plus years related experience and/or training; or equivalent combination of education and experience.

National Range : $82,800.00 - $97,300.00
Ultimate salary offered will be based on factors such as applicant experience and geographic location.

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc.and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

Benefits:

We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.
Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx

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