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Insurance Data Analytics Jobs in Ottawa, ON (NOW HIRING)

Interpreting and recording data, conducting analyses, and comparing findings to relevant studies ... insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

Interpreting and recording data, conducting analyses, and comparing findings to relevant studies ... insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

Life insurance, and AD&D - Company paid 2x base pay * Optional or Supplemental life and AD&D ... Develop automated field data analysis and diagnostic tools * Contribute to the 1830 diagnostic ...

Financial Analyst

Ottawa, ON

CA$60K - CA$85K/yr

Build a strong foundation in finance while helping turn accurate data into practical business ... insurance, retirement, employee share purchase program and paid-time-off to those that meet the ...

Financial Analyst

Ottawa, ON

CA$60K - CA$85K/yr

Build a strong foundation in finance while helping turn accurate data into practical business ... insurance, retirement, employee share purchase program and paid-time-off to those that meet the ...

Financial Analyst

Ottawa, ON · On-site

CA$60K - CA$85K/yr

Build a strong foundation in finance while helping turn accurate data into practical business ... insurance, retirement, employee share purchase program and paid-time-off to those that meet the ...

Statistical Analysis/Data Collection Planning * Prepare statistical analysis plan and oversee ... Out of Province/Country Emergency Health Insurance & Protection : * Accidental Death ...

Dues Analyst

Ottawa, ON · Hybrid

CA$86K - CA$96K/yr

Methods and techniques of data entry, retrieval and manipulation; and demonstrated knowledge of ... Comprehensive group benefits - 100% employer-paid health, dental, life, and disability insurance, a ...

Showing results 41-60

Insurance Data Analytics information

What is insurance data analytics?

An Insurance Data Analytics job involves analyzing large volumes of insurance-related data to identify trends, assess risks, detect fraud, and improve decision-making. Professionals in this field use statistical models, machine learning, and data visualization tools to extract insights that help insurers optimize pricing, enhance customer experience, and reduce losses. They work with claims data, policyholder information, and external data sources to drive business strategy. Strong analytical skills, proficiency in data tools like SQL, Python, or R, and knowledge of insurance principles are essential for success in this role.

What are the typical responsibilities of someone working in insurance data analytics?

Professionals in Insurance Data Analytics are responsible for collecting, cleaning, and analyzing large sets of insurance-related data to identify trends, assess risk, and inform business decisions. They commonly develop predictive models, generate reports, and provide actionable insights that help underwriting teams, actuarial staff, and business leaders optimize processes or pricing strategies. Day-to-day tasks may also include collaborating with IT and business units to define data requirements, presenting findings to non-technical stakeholders, and ensuring data integrity. This role often involves a mix of independent analysis and team-oriented projects, offering a dynamic and engaging work environment for problem solvers.

What are the key skills and qualifications needed to thrive in insurance data analytics?

To thrive in Insurance Data Analytics, you need a solid understanding of data analysis, statistics, and insurance industry concepts, usually supported by a degree in mathematics, statistics, finance, or a related field. Proficiency with analytical tools like SQL, Python, R, and data visualization platforms (such as Tableau or Power BI), as well as certifications like CPCU or advanced analytics credentials, are highly valued. Strong problem-solving abilities, attention to detail, and effective communication skills help analysts translate complex data into actionable business insights. These skills are crucial for driving informed decision-making, risk assessment, and operational improvements within insurance organizations.

How is data analytics used in insurance?

In insurance, data analytics is used by professionals to assess risk, set premiums, detect fraud, and improve customer segmentation. Analysts utilize tools like statistical models and machine learning algorithms to interpret large datasets, enabling more accurate underwriting and claims management. Strong analytical skills and knowledge of data visualization are essential for effective decision-making in this field.

What does a data analyst do in insurance?

An insurance data analyst examines large datasets to identify trends, assess risk, and support decision-making processes within insurance companies. They use tools like Excel, SQL, and data visualization software to interpret claims, policy data, and customer information, helping improve underwriting, pricing, and fraud detection.

What are the most commonly searched types of Insurance Data Analytics jobs in Ottawa, ON?

The most popular types of Insurance Data Analytics jobs in Ottawa, ON are:

What are popular job titles related to Insurance Data Analytics jobs in Ottawa, ON?

For Insurance Data Analytics jobs in Ottawa, ON, the most frequently searched job titles are:

What cities near Ottawa, ON are hiring for Insurance Data Analytics jobs?

Cities near Ottawa, ON with the most Insurance Data Analytics job openings:

Infographic showing various Insurance Data Analytics job openings in Ottawa, ON as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution.

Bilingual Claims Service Ambassador (Future Opportunities)

Wawanesa Insurance

Ottawa, ON • Hybrid

CA$43K - CA$55K/yr

Full-time, Part-time

Retirement, PTO

Re-posted 11 days ago


Job description

Job ID: 9704 


Employment Type:
 For Future Consideration. We are always interested in connecting with qualified candidates for our Claims Service Ambassador Department. This requisition is designed to connect with talent for future opportunities. 
Working Business Language: Bilingual in French and English. This role requires regular interaction with customers in Canada where the business languages utilized are both English and French.As such, the successful candidate must be fully proficient in English and French. 
 

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. 
 

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $43,000- $55,000. Candidates with salary expectations outside of the range are still encouraged to apply.

About Us
At Wawanesa, we offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Ottawa, ON; Montreal, QC; Moncton, NB; Dartmouth; NS; Edmonton, AB; Calgary, AB; Vancouver, BC; Winnipeg, MB.
 

The Wawanesa Mutual Insurance Company ("Wawanesa Mutual"), founded in 1896, is one of Canada's largest mutual insurers, with over $3.5 billion in annual revenue and assets of $10 billion (CAD). Wawanesa Mutual, with its National Headquarters in Winnipeg, is the parent company of Wawanesa Life, which provides life insurance products and services throughout Canada, and Western Financial Group, which distributes personal and business insurance across Canada. Wawanesa proudly serves more than 1.7 million members in Canada, and we are home to more than 3,300 employees distributed across the Canadian regions and communities where we operate. We give back to organizations that strengthen communities, donating more than $3.5 million annually to charitable organizations, including over $2 million annually in support of people on the front lines of climate change. We are also proud to be recognized as one of Manitoba's Top Employers. To learn more visit wawanesa.com. 


We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.
 

Job Overview

As a Claims Service Ambassador, you would contribute to Wawanesa's goal of delivering an exceptional and consistent claims experience within a fastpaced call center environment by handling a high volume of inbound calls, including first notice of loss (FNOL) for auto and property claims.

Job Responsibilities

  • Answer inbound queue inquiries and new claims while applying commitment to accuracy, efficiency and knowledge to deliver a consitent and positive member experience.
  • Provide direction and support to our members and stakeholders throughout the claims process, by providing exceptional service delivered with empathy.
  • Ensure timely and proactive communication, through voice to voice, digital and written correspondence, ensuring that all inquiries are effectively dealt with in a timely and professional manner.  
  • Within a limited scope, adjust claim in a proactive manner.
  • Within a limited scope, interpret policy wordings, determine policy coverage, and communicate coverage\decisions to members.
  • Evaluate relevant information from sources such as appraisers, third party adjusters, contractors, and repair facilities to quantify losses.
  • Within a limited scope, evaluate losses to determine liability.
  • Coordinate services with vendors such as: appraisers, rental companies, repair facilities and other business partners inside and outside the organization.
  • Maintain an effective and current diary system and document claim file activities in accordance with established procedures.
  • Perform other duties as assigned. 
Qualifications
  • Exceptional customer service skills demonstrating empathy and concern for member satisfaction.
  • 2-3 years of customer service experience.
  • Bilingualism in French and English.
  • Able to handle large call volumes on a daily basis, within a call center environment.
  • Good investigative and analytical skills. Detail oriented with a high degree of accuracy regarding data entry.
  • Excellent communication skills; listening, written, and spoken.
  • Good time management and organizational skills with the ability to prioritize and multi-task in a fast paced, changing environment.
  • Typing proficiency of 40-50 words per minute with a high level of accuracy while handling customer interactions.
  • Proficient in Microsoft Office Suite & MS Teams.


Diversity Equity, Inclusion& Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people - this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. 
 

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
 

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.