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Insurance Collections Jobs in Alcoa, TN (NOW HIRING)

Claiborne Hauling

AR/Invoice Specialist

Knoxville, TN

$17 - $22.50/hr

This position is responsible for managing customer accounts, invoicing, collections, payment ... Vision Insurance available * HSA with company match * 401K with company match * Paid Time Off ...

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Insurance Collections information

See Alcoa, TN salary details

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How much do insurance collections jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for insurance collections in Alcoa, TN is $18.70, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.96 per hour, depending on experience, location, and employer.
Insurance Collections jobs near you
Infographic showing various Insurance Collections job openings in Alcoa, TN as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $38,906 per year, or $18.7 per hour.

Insurance Billing Coordinator - KOC Central Business Office

Knoxville, TN • On-site

OrthoTennessee
Outpatient Health Care • 501 - 1,000 employees
Learn more about OrthoTennesseeexternal

Full-time, Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

Are you passionate about helping orthopaedic patients? Do you want to be part of the largest orthopaedic provider in Eastern Tennessee? Join the team at KOC in our Revenue Cycle Department, where we provide personalized care in a collaborative and supportive environment. We are currently seeking a full-time Insurance Collector who is committed to providing superior service and eager to grow within a highly respected orthopaedic practice.

At Knoxville Orthopaedic Clinic, our purpose is to improve lives through patient-centered care - every patient, every time. And we've been doing just that since our founding in 1930.

Key Responsibilities:

  • Prepare insurance claims for filing by gathering the necessary paperwork and information for compliant billing

  • Submit paper claims with the required documentation (Primary, Secondary, and Tertiary).

  • Manage daily mail by providing requested documents and information to payers, attorneys, and collection agencies.

  • Resolve issues that prevent the creation of claims.
  • Address and resolve eligibility to proactively obtain health insurance information for patient with scheduled appointments.
  • Ensure pre-authorization numbers are entered into the billing system.
  • Correct any patient demographic or insurance information as needed to refile rejected or denied claims.
  • May be responsible for coordinating or resolving billing issues related to Skilled Nursing Facilities

  • Contacts payers to research claim status, notes accounts and follows up

Preferred Experience and Qualifications:

  • 1+ years of experience in a medical billing office or similar

  • Experience with patient or customer collections

  • Maintain patient confidentiality and compliance standards

  • Excellent communication skills, both verbal and written

  • Ability to thrive in a collaborative, team-oriented environment and independently

  • Dedication to providing exceptional patient care and service

Why Join KOC:

  • Full-time and part-time schedule with flexibility

  • Training and mentorship in orthopaedics

  • Strong collaboration with referring orthopaedic surgeons

  • Modern, well-equipped facilities in a trusted clinical setting

  • Purpose-driven culture focused on delivering great outcomes and improving lives

We offer competitive pay and an excellent benefits package, including:
Low-cost, high quality medical, dental, and vision coverage
401(k) with profit sharing
Life insurance and long-term disability
Generous paid time off (PTO)
Employee discounts and more

Knoxville Orthopaedic Clinic was proudly recognized as a Top Workplace for 2025! Apply today to become part of a team making a difference in orthopaedic care - every patient, every time.

Apply