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Insurance Collections Jobs in Massachusetts (NOW HIRING)

Kaizen Stackup

Collections Specialist

Boston, MA

$55K - $65K/yr

Minimum of 3 years of experience in collections, accounts receivable, or a similar role within the legal or insurance industries * Proficiency in collections software, billing systems, and payment ...

Kaizen Stackup

Collections Specialist

Boston, MA · On-site

$20 - $27.25/hr

Minimum of 3 years of experience in collections, accounts receivable, or a similar role within the legal or insurance industries * Proficiency in collections software, billing systems, and payment ...

Fenwick & West LLP

Collections Specialist

Boston, MA · Hybrid

$76K - $107K/yr

Fenwick is seeking a Collections Specialist that will be responsible for the day-to-day management ... We provide benefits to eligible employees under plans such as Healthcare, Life Insurance, Health ...

Enovis

Billing & Collections Specialist

Billerica, MA · On-site

$19.50 - $26.50/hr

Posts all insurance denials in a timely and accurate manner. * Collaborates with offshore India team to ensure appropriate audits are taking place and that the Collections Team is appropriately ...

Enovis

Billing & Collections Specialist

Billerica, MA · On-site

$19.50 - $26.50/hr

Posts all insurance denials in a timely and accurate manner. * Collaborates with offshore India team to ensure appropriate audits are taking place and that the Collections Team is appropriately ...

KONE

Collections Associate

Boston, MA · On-site

$75K - $99K/yr

As our Collections Associate, you will perform a variety of credit collection tasks related to our ... Company Paid Life and AD&D Insurance * Supplemental Life and AD&D Insurance * Company Paid Short ...

Bluestone Bank

Collections Specialist

Raynham, MA · On-site

$27 - $34/hr

The Collections Specialist maintains timeliness of consumer loan payments and manages collection ... Monitor and reconcile the outsourced insurance & real estate tax tracking invoices monthly. This ...

Bluestone Bank

Collections Specialist

Raynham, MA · On-site

$27 - $34/hr

The Collections Specialist maintains timeliness of consumer loan payments and manages collection ... Monitor and reconcile the outsourced insurance & real estate tax tracking invoices monthly. This ...

Bluestone Bank

Collections Specialist

Raynham, MA

$27 - $34/hr

The Collections Specialist maintains timeliness of consumer loan payments and manages collection ... Monitor and reconcile the outsourced insurance & real estate tax tracking invoices monthly. This ...

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What cities in Massachusetts are hiring for Insurance Collections jobs? Cities in Massachusetts with the most Insurance Collections job openings:
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Infographic showing various Insurance Collections job openings in Massachusetts as of June 2026, with employment types broken down into 77% Full Time, 21% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Collections Specialist

Kaizen Stackup

Boston, MA

$55K - $65K/yr

Full-time

Posted 22 days ago

Job description

Collections SpecialistAbout the Role

We are seeking a dedicated and experienced Full-time Collections Specialist to join our dynamic team. The ideal candidate will be responsible for managing and executing collection activities to ensure timely payment of outstanding accounts. This role requires a detail-oriented individual with excellent communication skills and a strong understanding of collections processes, billing procedures, and payment processing.

Key Responsibilities
  • Manage a portfolio of delinquent accounts and implement effective collection strategies to recover outstanding balances
  • Conduct thorough account reviews and analyze customer payment histories to identify potential risks and opportunities
  • Initiate and maintain regular contact with customers via phone, email, and written correspondence to resolve payment issues
  • Negotiate payment arrangements and settlement agreements with customers, ensuring compliance with company policies and legal regulations
  • Process payments accurately and efficiently, updating account information in real-time
  • Collaborate with internal departments, including Sales, Customer Service, and Legal, to address complex account issues and disputes
  • Maintain detailed records of all collection activities, including customer interactions, payment arrangements, and account status updates
  • Generate and analyze reports on collection performance, identifying trends and areas for improvement
  • Stay up-to-date with relevant laws, regulations, and industry best practices in collections and credit management
  • Assist in the development and implementation of new collection strategies and process improvements
  • Participate in training sessions and share knowledge with team members to enhance overall department performance
QualificationsRequired:
  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field
  • Minimum of 3 years of experience in collections, accounts receivable, or a similar role within the legal or insurance industries
  • Proficiency in collections software, billing systems, and payment processing platforms
  • Strong understanding of collections laws, regulations, and industry best practices
  • Excellent verbal and written communication skills, with the ability to interact professionally with customers and internal stakeholders
  • Demonstrated ability to negotiate effectively and resolve conflicts
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Office Suite, particularly Excel for data analysis and reporting
  • Ability to work independently and as part of a team in a fast-paced environment
  • High level of attention to detail and accuracy in data entry and financial transactions
Preferred:
  • Professional certification such as Certified Commercial Collector (CCC) or Credit Business Associate (CBA)
  • Experience with enterprise resource planning (ERP) systems
  • Knowledge of legal billing and collection practices
Key Competencies
  • Customer Focus: Ability to maintain a professional and courteous demeanor while dealing with challenging customer situations
  • Communication: Excellent verbal and written communication skills, with the ability to adapt communication style to different audiences
  • Negotiation: Strong negotiation skills to reach mut