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Insurance Collections Jobs in Connecticut (NOW HIRING)

Maplewood Senior Living

Collection Specialist

Westport, CT · On-site

$19.25 - $26.25/hr

... party collections or legal as needed. * Long-term care insurance documentation: Prepare, submit, and track long-term care (LTC) insurance claims and supporting documentation, following up with ...

Maplewood Senior Living

Collection Specialist

Westport, CT · On-site

$19.25 - $26.25/hr

... party collections or legal as needed. * Long-term care insurance documentation: Prepare, submit, and track long-term care (LTC) insurance claims and supporting documentation, following up with ...

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Infographic showing various Insurance Collections job openings in Connecticut as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 19% Part Time, 2% Temporary, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Insurance Collector

Rocky Hill, CT • On-site

Women's Health Connecticut
Outpatient Health Care • 51 - 200 employees
Learn more about Women's Health Connecticutexternal

Other

Posted 14 days ago

Job description

Women’s Health Connecticut is seeking to hire a Full-time, Insurance Collector!


Position: Insurance Collector

Location: Women’s Health Connecticut

Address: 175 Capital Blvd. Rocky Hill, CT 06067

Employment Type: Full-time, 40 hours per week

Working arrangement: Hybrid, 2-3 days onsite/in-office

Schedule: Monday- Friday, 8:00am- 5:00pm

Reports to: Director of Revenue Cycle Management


Position Summary: Resolve all insurance claims processed incorrectly and/or rejected within specific insurance carriers. Identify trends, billing, and collections concerns and or new product requirements.


Essential duties and responsibilities:

  • Serves as a representative of Women’s Health Connecticut, displaying courtesy, tact, consideration, and discretion in all interactions with other members of the Women’s Health Communities, and the public.
  • Review internal reports and system worklists to determine errors causing denial of claims/correct/resubmit claims based upon appropriate carrier guidelines.
  • Utilizing follow up reports, and/or system tools, must contact appropriate insurance company in a timely manner to determine reason for non-payment of claims and claim appeals.
  • Follow up with payers to facilitate uninterrupted cash flow.
  • Respond in a timely manner by either telephone and or written communication to all requests from divisions, insurance companies and other members of the Women’s Health Communities
  • Research updates and mailings for insurance company information regarding changes and or new processes for lab coverage/processing.
  • Utilizing websites for verification of patient benefit eligibility and claim status.
  • Request necessary changes to insurance company guidelines/posting protocols for internal systems (I.E., Athena rules, RCx rules).
  • Trend and communicate any insurance issues to management in a timely manner.
  • Provide feedback to Manager regarding any account issues.
  • Follow internal protocols regarding departmental communications.
  • Participate in initiative-taking team efforts to achieve departmental and company goals.
  • Adhere to corporate compliance program guidelines and comply with all safety policies, practices, and procedures within the Women’s Health Communities.
  • Maintain and respect the confidentiality of PHI (Protected Health Information) in accordance with insurance collection guidelines, corporate policy, and all HIPAA (Health Insurance Portability and Accountability Act) mandates
  • Candidate will have access to PHI based on the HIPAA minimum necessary standards.
  • Other duties as assigned by management.


Skills/qualifications:

  • High School Diploma or GED
  • Knowledge of CPT and ICD10 specific to laboratory billing.
  • 5 years prior experience insurance collections in a medical setting, lab billing/AR experience is a plus.
  • Ability to set priorities
  • Ability to calmly manage stressful situations.
  • Excellent verbal and written communication skills
  • Demonstrate strong computer skills (Excel/Outlook/One Note/Word, etc.) as evidenced by proficiency and/or training with applicable software
  • Ability to work in a fast paced environment
  • Ability to remain seated for up to 8 hours.


Qualified candidates are encouraged to apply to learn more about all the position has to offer!


The Job responsibilities provided are intended to be a summary of the job duties. In no instance should the duties, responsibilities, and requirements included in a job description constitute as being all-inclusive. The Company and authorized management personnel reserve the right to review, change, add and/or delete duties, responsibilities, and requirements on a job description as necessary.

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