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Insurance Client Services Jobs in Muskego, WI (NOW HIRING)

Client Service Representative

Racine, WI

$15 - $20.50/hr

Family education * Risk Management (i.e., insurance programs and coverage) * Real estate and ... services * Under the supervision of the CFSO, participate in family member meetings regarding ...

Client Service Representative

Racine, WI · On-site

$15 - $20.50/hr

Family education * Risk Management (i.e., insurance programs and coverage) * Real estate and ... services * Under the supervision of the CFSO, participate in family member meetings regarding ...

Client Service Representative

Racine, WI

$15 - $20.50/hr

Family education * Risk Management (i.e., insurance programs and coverage) * Real estate and ... services * Under the supervision of the CFSO, participate in family member meetings regarding ...

Client Service Representative

Racine, WI

$15 - $20.50/hr

Family education * Risk Management (i.e., insurance programs and coverage) * Real estate and ... services * Under the supervision of the CFSO, participate in family member meetings regarding ...

Risk Management Client Service Advisor

Hartland, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Vizance is hiring a Client Service Advisor for our Hartland office! WHY JOIN VIZANCE? Vizance has ... We are different from other insurance agencies - on purpose! Vizance has earned a number of awards ...

Risk Management Client Service Advisor

Hartland, WI · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Vizance is hiring a Client Service Advisor for our Hartland office! WHY JOIN VIZANCE? Vizance has ... We are different from other insurance agencies - on purpose! Vizance has earned a number of awards ...

Fuerst Insurance Services, founded by Carlette Purfuerst, provides comprehensive insurance ... Deliver outstanding customer service by anticipating client needs, building trust, and maintaining ...

Showing results 41-60

Insurance Client Services information

See Muskego, WI salary details

$33K

$66.2K

$120.1K

How much do insurance client services jobs pay per year?

As of Aug 19, 2026, the average yearly pay for insurance client services in Muskego, WI is $66,227.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $78,200.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Client Services vs Insurance Claims Specialist?

AspectInsurance Client ServicesInsurance Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance licensesHigh school diploma; licensing often required
Work EnvironmentOffice setting, customer service focusOffice or claims processing centers, detailed work
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance companies, third-party administrators
Common Search & ComparisonCustomer support, policy assistanceClaims processing, claim resolution

Insurance Client Services and Insurance Claims Specialists both work within the insurance industry, but their roles differ. Client Services focuses on assisting policyholders with inquiries, policy management, and customer support. Claims Specialists handle the processing and resolution of insurance claims, often requiring more detailed claim knowledge. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What job categories do people searching Insurance Client Services jobs in Muskego, WI look for?

The top searched job categories for Insurance Client Services jobs in Muskego, WI are:

What cities near Muskego, WI are hiring for Insurance Client Services jobs?

Cities near Muskego, WI with the most Insurance Client Services job openings:

Infographic showing various Insurance Client Services job openings in Muskego, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $66,227 per year, or $31.8 per hour.

Account Manager of Client Services / Skilled Nursing / Long-Term Care Pharmacy Services

PharMerica

Milwaukee, WI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New


PharMerica rating

6.6

Company rating: 6.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

66th of 112 rated pharmacies


Job description

Our Company
PharMerica
Overview
PharMerica, a part of Brightspring Health Services, is a long-term care pharmacy services provider that supplies medications, clinical support, and pharmacy management to healthcare organizations across the United States.
As a a non-retail pharmacy, we focus on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation facilities, long-term acute care centers, and other specialized care centers nationwide. Our organization is in high growth mode, which can provide opportunities for advancement for individuals looking for career progression!
The Account Manager of Client Services cultivates and maintains an on-going strategic relationship with their clients. They are responsible for ensuring customer satisfaction with pharmacy services, issue resolution and overall retention of their clients.
This position entails 75% travel Ideal location to reside is within that territory
Schedule: Monday - Friday, hours depend on business needs
Territory: Wisconsin
The ideal candidate has experience in client retention in a long-term care pharmacy setting.
We offer:
DailyPay
Flexible schedules
Competitive pay
Shift differential
Health, dental, vision and life insurance benefits
Company paid STD and LTD
Tuition Assistance
Employee Discount Program
401k
Paid-time off
Tuition reimbursement
Non-retail/Closed-door environment
Annual Incentive Bonus: 15%
Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply today!
Responsibilities
  • Builds strong partnerships with clients through consultation and collaboration for the sustained success and growth of their organizations
  • Accountable for all aspects of client relationships; primary go-to person for your client base
  • Engages with all levels across the organization to discuss issue resolution, growth opportunities and overall pharmacy performance in the Monthly/Quarterly Business Reviews (QBR's) and Pharmacy Optimization Services (PSOP's)
  • Leads client contract renewal process in collaboration with other key PharMerica stakeholders
  • Owns the client issue escalation and resolution process. Working directly with key internal partners, achieves timely responses on all issues along with setting proper expectations for clients
  • Manages their client base through the company's CRM software. This includes the tracking and management of activities, issues, tasks, contacts, and other client communications.
    • Own your Client Book of Business - be the subject matter expert and be prepared to communicate the most important critical to quality measurements to address customer's needs, delivering world class service
  • Provides pharmacy service, performance and reporting data. Prepares reports, monthly and quarterly business review materials, facilitates client engagement calls and conducts routine training, providing educational materials to facilitate compliance with PMC procedures, tools and resources
  • Works with client support services in leading the on-boarding of new clients and facilities to ensure a seamless implementation
  • Collaborates with other functional departments (credit/collections, contracting, and marketing) to assure that corporate billing, and receivable standards are achieved
  • Represents PharMerica at corporate/networking/client events and conferences
  • Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards

Qualifications
  • Bachelor's degree or equivalent experience
  • Three to five years of previous experience in a client management, customer service, or client support role; previous experience in a client support role within a healthcare setting or other business-to-business setting
  • Ability to communicate to all levels of management
  • Excellent time-management and basic computer skills
  • Advanced Microsoft Office proficiency
  • Outstanding problem-solving skills
  • Experience in root cause analysis
  • Ability to collaborate cross-functionally
  • Experience working within a collaborative team
  • Experience in a project management and client-facing customer service role
  • Strong background with the ability to manage multiple priorities and deadlines at once

About our Line of Business
PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com. Follow us on Facebook, Twitter, and LinkedIn.

What PharMerica employees say

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