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Insurance Client Services Jobs in Manchester, NH

Description The Client Services Associate IIsupports the Financial Advisor(s) in the prospecting ... and Insurance Agency (Agency) regulators. * Generate and manage Client Experience Plan via ...

Client Services Representative

Merrimack, NH · On-site

$16.50 - $22.25/hr

... insurance, 401K & Roth retirement plan, paid time off, holidays, and pet medical discounts ... service skills, sense of humor, strong work ethic in order to deal with varying staff, client, and ...

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Insurance Client Services information

See Manchester, NH salary details

$34.8K

$70K

$126.9K

How much do insurance client services jobs pay per year?

As of Aug 19, 2026, the average yearly pay for insurance client services in Manchester, NH is $70,025.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,800.00 and $82,600.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Client Services vs Insurance Claims Specialist?

AspectInsurance Client ServicesInsurance Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance licensesHigh school diploma; licensing often required
Work EnvironmentOffice setting, customer service focusOffice or claims processing centers, detailed work
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance companies, third-party administrators
Common Search & ComparisonCustomer support, policy assistanceClaims processing, claim resolution

Insurance Client Services and Insurance Claims Specialists both work within the insurance industry, but their roles differ. Client Services focuses on assisting policyholders with inquiries, policy management, and customer support. Claims Specialists handle the processing and resolution of insurance claims, often requiring more detailed claim knowledge. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are popular job titles related to Insurance Client Services jobs in Manchester, NH?

For Insurance Client Services jobs in Manchester, NH, the most frequently searched job titles are:

What job categories do people searching Insurance Client Services jobs in Manchester, NH look for?

The top searched job categories for Insurance Client Services jobs in Manchester, NH are:

What cities near Manchester, NH are hiring for Insurance Client Services jobs?

Cities near Manchester, NH with the most Insurance Client Services job openings:

Infographic showing various Insurance Client Services job openings in Manchester, NH as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $70,025 per year, or $33.7 per hour.

Client Services Associate II

Digital FCU

Chelmsford, MA • On-site

$27.50 - $33/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago


Job description

Description

The Client Services Associate IIsupports the Financial Advisor(s) in the prospecting, marketing, sales and service of investment productswhile consistently meeting a high level of service and client engagement.

Here's what you can expect from the job and what you need to be successful:

What You'll Do:

  • Oversee and manage new client onboarding process.
  • Prepare key documents and presentations for client meetings.
  • Fulfill client requests and resolve service-related issues ensuring all interactions are updated in CRM.
  • Utilize workflows to coordinate service activities and delegate appropriate tasks to team members.
  • Maintain and organize client files and records to comply with the requirements of all Financial Industry Regulatory Authority (FINRA), Office of Supervisory Jurisdiction (OSJ) and Insurance Agency (Agency) regulators.
  • Generate and manage Client Experience Plan via TouchPoint Management.
  • Communicate regularly via telephone, mail, email, social media, etc. to facilitate regular review meetings, webinars, social media content curation, email drip campaigns, and other client reach out efforts in alignment with Client Experience Plan.
  • Organize and attend all appreciation and education events.
  • Support Financial Advisors activities to provide education and appreciation to Experience Center partners.
  • Track and contact new leads from referrals or educational opportunities.
  • Execute administrative & operational tasks, as assigned.

Essential Skills:

  • Minimum 1 year experience in investment support or administration, or similar experience in a client facing support role with an investment/wealth management company.
  • Experience completing work/tasks in accordance with specific processes and procedures.
  • Effectively manage internal and external relationships, with the ability to use discretion and judgment when working matters of privacy.
  • Exceptional organizational skills with strong attention to detail and the ability to work under tight deadlines.
  • Proven skills and commitment in meeting or exceeding member expectations and requirements.
  • Demonstrated ability to establish credibility and rapport with internal and external stakeholders.
  • Ability to problem-solve effectively, with strong critical thinking skills.
  • Ability to work autonomously with proven decision-making skills and sound judgment.
  • Working knowledge of Microsoft Office Suite.
  • Familiarity with CRM software and financial planning software preferred.
  • Certification/License:SIE + Series 7 preferred and desire to obtain further licensing (SIE + Series 7 + Series 63 or 66, or FINRA equivalent).
  • Minimum Education:Associate's level degree or equivalent relevant work experience required.

Location: Chelmsford Corporate Office | Chelmsford, MA

Target Compensation: $27.50 to $33.00 per hour + quarterly incentive

Who We Are:
What makes First Tech different? Click here to learn more!
Every great journey begins with a bold idea-and ours is no different. First Tech and DCU were founded on the belief that financial solutions should put people first. That belief has fueled decades of innovation and service, rooted in the tech sector and expanding to support members from all walks of life.
Employees are eligible for:
* Traditional medical, dental, and vision coverage
* Generous 401(k) match
* Paid Time Off: You'll accrue up to 15 days in your first year. In addition, you'll receive 40 hours of sick time and 3 personal days, which refresh annually
* Paid federal holidays
* Special employee pricing on lending products such as mortgage, auto, and personal loans (eligibility subject to standard account requirements and underwriting criteria)
Employment Statements:
First Tech is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to recruiters@firsttechfed.com and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address.
First Tech is not currently offering Visa transfer/sponsorship for this position.