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Insurance Client Services Jobs in Nevada (NOW HIRING)

NVA

Client Services Lead

Las Vegas, NV · On-site

$18 - $21/hr

The Lead CSR oversees daily reception operations, coaches and develops the client service team ... Vision, Dental insurance 401(k) Health Savings Account Paid time off Employee discounts Ideal ...

NVA

Client Services Representative

Las Vegas, NV · On-site

$17 - $19/hr

Do you believe in providing 5 star customer service with warmth and compassion to each client you ... insurance • 401(k), employee matching • Paid time off • Employee discounts National ...

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Insurance Client Services information

What is the difference between Insurance Client Services vs Insurance Claims Specialist?

AspectInsurance Client ServicesInsurance Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance licensesHigh school diploma; licensing often required
Work EnvironmentOffice setting, customer service focusOffice or claims processing centers, detailed work
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance companies, third-party administrators
Common Search & ComparisonCustomer support, policy assistanceClaims processing, claim resolution

Insurance Client Services and Insurance Claims Specialists both work within the insurance industry, but their roles differ. Client Services focuses on assisting policyholders with inquiries, policy management, and customer support. Claims Specialists handle the processing and resolution of insurance claims, often requiring more detailed claim knowledge. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are popular job titles related to Insurance Client Services jobs in Nevada? For Insurance Client Services jobs in Nevada, the most frequently searched job titles are:
What job categories do people searching Insurance Client Services jobs in Nevada look for? The top searched job categories for Insurance Client Services jobs in Nevada are:
What cities in Nevada are hiring for Insurance Client Services jobs? Cities in Nevada with the most Insurance Client Services job openings:
Insurance Client Services jobs near you
Infographic showing various Insurance Client Services job openings in Nevada as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution.
Client Services Lead

Client Services Lead

National Veterinary Associates

Las Vegas, NV • On-site

$18 - $21/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 18 days ago

Job description

Lead Veterinary Customer Service Representative (CSR) 

Position Summary 

We are seeking an experienced, compassionate, and organized Lead Veterinary Customer Service Representative (CSR) to lead our front office team while delivering exceptional service to clients and patients. The Lead CSR oversees daily reception operations, coaches and develops the client service team, fosters a positive and supportive workplace culture, and partners with hospital leadership to support an outstanding client experience and a thriving practice. 

Key Responsibilities 

  • Lead, coach, and support the Client Service Representative team. 

  • Assist with hiring, onboarding, training, and ongoing development of front desk staff. 

  • Coordinate daily front office workflow, scheduling, and team coverage. 

  • Foster a positive, collaborative, and accountable culture focused on exceptional client service. 

  • Partner with hospital leadership to drive client visits, strengthen client retention, and support the hospital's operational and financial success. 

  • Ensure an exceptional client experience throughout every stage of the patient visit. 

  • Greet clients and patients with professionalism, empathy, and compassion. 

  • Answer multi-line phones, schedule appointments, and manage client communications. 

  • Resolve client concerns professionally and escalate issues when appropriate. 

  • Process payments, maintain accurate medical records, and reconcile daily transactions. 

  • Collaborate with veterinarians and technicians to ensure efficient patient flow. 

  • Identify opportunities to improve front office workflows and team performance. 

  • Promote hospital services and preventive care. 

  • Maintain an organized reception area and ensure compliance with hospital policies and confidentiality standards. 

Qualifications 

  • Veterinary client service or veterinary reception experience preferred. 

  • Previous leadership or supervisory experience is strongly preferred. 

  • Excellent communication, coaching, and conflict-resolution skills. 

  • Strong organizational and multitasking abilities in a fast-paced environment.  

  • Comfortable handling financial transactions and maintaining accurate records. 

  • Passion for animal care and providing exceptional client service. 

Skills 

  • Leadership and team development 

  • Customer service excellence 

  • Problem-solving and conflict resolution 

  • Workflow coordination and organization 

  • Time management and attention to detail 

  • Strong verbal, written, and computer skills 

Schedule 

Full-time -evenings and weekends may be required. 

  •  
Compensation 
Base hourly rate of $18.00-$21.00
 
Example Benefits offered to full-time team members, if applicable
    Medical, Vision, Dental insurance
    401(k)
    Health Savings Account
    Paid time off
    Employee discounts

Ideal Candidate 

The ideal candidate is a positive, dependable leader who enjoys developing others, creating an exceptional client experience, and contributing to the success of the hospital. You thrive in a fast-paced environment, communicate effectively, and are committed to building a supportive team culture while helping the practice grow.

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About NVA

Sourced by ZipRecruiter

Nashville Veterinary Specialists + Animal Emergency (NVS) is a veterinary specialty and emergency hospital group with two locations in Nashville and Clarksville, Tennessee. Our Mission and primary focus is to honor the human-animal bond in all we do, focusing on patient care, client experience, and the health of our team. We believe we can never stop improving and strive to improve in all we do. Not only do we focus on patient care, but core to our hospital culture is also a focus on the health of our team, our community, and the environment. We are committed to sustainable environmental practices. NVS works in partnership with National Veterinary Associates-Compassion-First (NVA C-F). NVA-CF is the largest private owner of freestanding veterinary hospitals in North America with over 1400 locations worldwide.

Headquarters location

Agoura Hills, CA, US

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