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Insurance Claims Jobs in Springfield, OR (NOW HIRING)

Allied Universal

Surveillance Investigator

Eugene, OR · On-site

$21.50 - $26.50/hr

Advance Your Career in Insurance Claims with Allied Universal ® Compliance and Investigation Services. Allied Universal ® Compliance and Investigation Services is the premier destination for a ...

Allied Universal

Surveillance Investigator

Eugene, OR

$21.50 - $26.50/hr

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier destination for a career in ...

Insurance Lounge LLC

Insurance Store Manager

Eugene, OR · On-site

$75K/yr

Insurance Lounge is looking for an experienced Insurance Store Manager for our Eugene, OR location ... claims, eligibility, enrollment, and rates. * Achieve/surpass company sales goals for the region.

Phoenix Loss control

Field Claims Investigator

Eugene, OR · On-site

$25/hr

Valid driver's license, current insurance, and reliable vehicle with ability to respond to damages ... Investigation, inspection, or claims/field adjusting  * Criminal justice, legal, or military ...

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All JobsInsurance Claims JobsInsurance Claims Jobs in Springfield, OR

Insurance Claims information

See Springfield, OR salary details

$13

$24

$44

How much do insurance claims jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for insurance claims in Springfield, OR is $24.33, according to ZipRecruiter salary data. Most workers in this role earn between $18.17 and $26.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Claims Specialist, and why are they important?

To thrive as an Insurance Claims Specialist, you need a strong understanding of insurance policies, claims processing, and investigative techniques, typically supported by a relevant degree or industry certification such as AIC. Familiarity with claims management software, document management systems, and regulatory compliance tools is essential. Exceptional attention to detail, strong communication skills, and empathy help you effectively assess claims and interact with policyholders. These skills ensure accurate claim evaluation, efficient processing, and high customer satisfaction in a regulated industry.

What is the difference between Insurance Claims vs Insurance Adjuster?

AspectInsurance ClaimsInsurance Adjuster
Primary RoleSubmitting and managing insurance claimsInvestigating and evaluating insurance claims
Required CredentialsBasic knowledge of insurance policies, often no formal certification neededAdjuster license, certifications like AIC or CPCU often required
Work EnvironmentOffice, remote, or on-site at claim locationsFieldwork, on-site inspections, office work
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms

While both roles are integral to the insurance industry, Insurance Claims professionals focus on submitting and managing claims, whereas Insurance Adjusters investigate and evaluate claims to determine coverage and settlement amounts. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are some common challenges encountered in an insurance claims role, and how can they be managed effectively?

Professionals in insurance claims often face challenges such as managing high caseloads, handling complex or disputed claims, and meeting strict regulatory requirements. Effective time management and strong organizational skills can help balance multiple cases, while clear communication and empathy are essential when working with clients during stressful situations. Staying up to date with industry regulations and seeking support from more experienced team members can also help address difficult cases and ensure compliant, fair outcomes.

What are insurance claims?

Insurance claims are formal requests made by policyholders to their insurance company for coverage or compensation for a covered loss or policy event. After an incident like an accident, damage, or theft, the policyholder submits a claim, and the insurer reviews it to determine whether the event is covered under the policy. If approved, the insurance company will pay out the agreed-upon amount to the policyholder or a third party. The process may involve submitting documentation, working with adjusters, and sometimes negotiating settlements. Timely and accurate filing is important to ensure claims are processed efficiently.

Is insurance claims a hard job?

Insurance claims jobs involve reviewing and processing claims, which can require attention to detail, strong communication skills, and knowledge of policies and regulations. The job can be challenging due to the need to evaluate complex information and handle difficult customer interactions, but it also offers opportunities for training and certification to improve proficiency.
What cities near Springfield, OR are hiring for Insurance Claims jobs? Cities near Springfield, OR with the most Insurance Claims job openings:
Insurance Claims jobs near you
Infographic showing various Insurance Claims job openings in Springfield, OR as of June 2026, with employment types broken down into 3% As Needed, 50% Full Time, 27% Part Time, and 20% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $50,598 per year, or $24.3 per hour.

Customer Service Representative - State Farm Agent Team Member

David Hersch - State Farm Agent

Springfield, OR • On-site

$40K - $60K/yr

Full-time

PTO

Posted 22 days ago

Job description

Benefits:
  • License Reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT OUR AGENCY:
I opened my agency in 2023 after working as a State Farm sales team member and pursuing a long-standing goal of owning my own agency. Our team includes three members, and weve intentionally built a laid-back, respectful environment where accountability and communication matter just as much as results. Outside of the office, Im a proud Oregon Ducks fan and stay actively involved in nonprofit work within the community, which reflects our commitment to giving back and being present beyond the business.
We offer flexibility and reimburse licensing costs, creating an environment where team members can grow without unnecessary pressure. Were looking for someone who shows respect, takes pride in their work, communicates well, and is coachable a naturally competitive team player who wants to succeed while also making a positive impact in the community.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with David Hersch - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.