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Insurance Claims Jobs in Powder Springs, GA (NOW HIRING)

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How much do insurance claims jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for insurance claims in Powder Springs, GA is $22.26, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $24.38 per hour, depending on experience, location, and employer.

What are insurance claims?

Insurance claims are formal requests made by policyholders to their insurance company for coverage or compensation for a covered loss or policy event. After an incident like an accident, damage, or theft, the policyholder submits a claim, and the insurer reviews it to determine whether the event is covered under the policy. If approved, the insurance company will pay out the agreed-upon amount to the policyholder or a third party. The process may involve submitting documentation, working with adjusters, and sometimes negotiating settlements. Timely and accurate filing is important to ensure claims are processed efficiently.

What are the key skills and qualifications needed to thrive as an insurance claims specialist?

To thrive as an Insurance Claims Specialist, you need a strong understanding of insurance policies, claims processing, and investigative techniques, typically supported by a relevant degree or industry certification such as AIC. Familiarity with claims management software, document management systems, and regulatory compliance tools is essential. Exceptional attention to detail, strong communication skills, and empathy help you effectively assess claims and interact with policyholders. These skills ensure accurate claim evaluation, efficient processing, and high customer satisfaction in a regulated industry.

What are some common challenges encountered in an insurance claims role, and how can they be managed effectively?

Professionals in insurance claims often face challenges such as managing high caseloads, handling complex or disputed claims, and meeting strict regulatory requirements. Effective time management and strong organizational skills can help balance multiple cases, while clear communication and empathy are essential when working with clients during stressful situations. Staying up to date with industry regulations and seeking support from more experienced team members can also help address difficult cases and ensure compliant, fair outcomes.

What is the difference between Insurance Claims vs Insurance Adjuster?

AspectInsurance ClaimsInsurance Adjuster
Primary RoleSubmitting and managing insurance claimsInvestigating and evaluating insurance claims
Required CredentialsBasic knowledge of insurance policies, often no formal certification neededAdjuster license, certifications like AIC or CPCU often required
Work EnvironmentOffice, remote, or on-site at claim locationsFieldwork, on-site inspections, office work
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms

While both roles are integral to the insurance industry, Insurance Claims professionals focus on submitting and managing claims, whereas Insurance Adjusters investigate and evaluate claims to determine coverage and settlement amounts. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are popular job titles related to Insurance Claims jobs in Powder Springs, GA?

For Insurance Claims jobs in Powder Springs, GA, the most frequently searched job titles are:

What cities near Powder Springs, GA are hiring for Insurance Claims jobs?

Cities near Powder Springs, GA with the most Insurance Claims job openings:

Insurance Claims jobs near you
Infographic showing various Insurance Claims job openings in Powder Springs, GA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, and 6% Contract. Highlights an 82% Physical, 1% Hybrid, and 17% Remote job distribution, with an average salary of $46,291 per year, or $22.3 per hour.

AVP, Claims Vendor Management

Starr Insurance Companies

Atlanta, GA • On-site

Full-time

Posted 21 days ago

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

On-Site Role Locations: Atlanta, Alpharetta or NYC

Position Overview:

The AVP, Claims Vendor Management is responsible for overseeing the strategic relationships with third-party service providers in support of the end-to-end lifecycle of commercial property and casualty claims. This role is accountable for optimizing vendor costs, ensuring compliance with service level agreements (SLAs), and enhancing claims processing efficiency. The AVP serves as the primary liaison between external vendors and internal claims stakeholders, providing direction on vendor selection, performance, and issue resolution.

Key Responsibilities:

  • Vendor Strategy & Sourcing:
  • Will align closely with Starr Procurement in the development and execution of Requests for Proposals (RFPs), contract negotiations, vetting, and the onboarding of new claims vendors to secure optimal pricing and contract terms.
  • Identify and implement vendor sourcing strategies that align with business objectives and risk appetite.
  • Performance Management:
  • Establish, monitor, and report on vendor scorecards and Key Performance Indicators (KPIs) to ensure service quality, compliance, and value delivery.
  • Conduct regular performance reviews and develop action plans for continuous improvement.
  • Compliance & Auditing:
  • Oversee third-party vendor compliance with regulatory requirements, internal claims handling standards, and data security protocols.
  • Coordinate and participate in periodic vendor audits and due diligence activities.
  • Issue Resolution:
  • Investigate and resolve escalated vendor-related issues, service deficiencies, and billing disputes in a timely and effective manner.
  • Collaborate with internal stakeholders to facilitate prompt and satisfactory issue resolution.

Qualifications & Requirements:

  • Education:
  • Bachelor's degree in Business Administration, Supply Chain Management, Insurance, or a related field required.
  • Experience:
  • Minimum of 5-7 years of progressive experience in vendor management, procurement, or claims operations within the insurance industry.
  • Skills:
  • Demonstrated expertise in contract negotiation, data analysis, and cross-functional team collaboration.
  • Strong problem-solving, communication, and relationship management skills.
  • Domain Knowledge:
  • In-depth understanding of the property and casualty insurance landscape, commercial claims lifecycle, and vendor panel management best practices.
  • Familiarity with regulatory requirements relevant to claims administration and vendor oversight.

For individuals hired to work in New York, Starr Insurance Companies is required by law to include a reasonable compensation range for this role. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skills sets: experience and training, licensure and certifications; and other business and organizational needs. A reasonable estimate of the current range is $150,000 - $165,000

#LI-LS1

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

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