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Insurance Claims Supervisor Jobs in Michigan (NOW HIRING)

Sedgwick

Claims Examiner - Workers Compensation

Southfield, MI · On-site

$30 - $40.75/hr

... Insurance Claims Examiner - Workers Compensation PRIMARY PURPOSE :To analyze complex or technically ... Refers cases as appropriate to supervisor and management. ADDITIONAL FUNCTIONS and RESPONSIBILITIES

Great American Insurance Group

$110K - $140K/yr

Great American Insurance Group's member companies are subsidiaries of American Financial Group. We ... Negotiates settlements within prescribed authority and submit recommendations to supervisors on ...

SET SEG

Claims Representative - Auto

East Lansing, MI · On-site

As schools were faced with more challenges related to insurance, SEG evolved and grew into a ... Other duties as assigned by supervisor. Required Qualifications: * Bachelor's degree preferred ...

SET SEG

Claims Representative - Auto

East Lansing, MI · On-site

As schools were faced with more challenges related to insurance, SEG evolved and grew into a ... Other duties as assigned by supervisor. Required Qualifications: * Bachelor's degree preferred ...

thg

Consultant Casualty Claims

Howell, MI · Hybrid

... of claims with supervisory support. * Must possess or obtain and maintain appropriate state ... Knowledge of various types of insurance products and processes. * Conduct thorough investigations ...

SET SEG

Claims Representative - Auto

East Lansing, MI · On-site

As schools were faced with more challenges related to insurance, SEG evolved and grew into a ... Other duties as assigned by supervisor. Required Qualifications: * Bachelor's degree preferred ...

thg

Consultant Casualty Claims

Grand Rapids, MI · Hybrid

... of claims with supervisory support. * Must possess or obtain and maintain appropriate state ... Knowledge of various types of insurance products and processes. * Conduct thorough investigations ...

thg

Auto PIP - Manager Casualty Claims

Southfield, MI · Hybrid

Generally, 5-7 years related claims experience; supervisory experience preferred but not required ... Recognized authority in insurance principles, policy coverage, legal liability, and jurisdictional ...

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All JobsInsurance Claims Supervisor JobsInsurance Claims Supervisor Jobs in Michigan

Insurance Claims Supervisor information

See Michigan salary details

$30.5K

$76.6K

$121.2K

How much do insurance claims supervisor jobs pay per year?

As of Sep 12, 2026, the average yearly pay for insurance claims supervisor in Michigan is $76,579.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $91,500.00 per year, depending on experience, location, and employer.

What does an insurance claims supervisor do?

An Insurance Claims Supervisor oversees the claims process for insurance policies, ensuring that claims are handled efficiently, accurately, and in accordance with company policies and legal regulations. They supervise a team of claims adjusters and representatives, provide guidance on complex cases, and help resolve disputes. Additionally, they monitor performance metrics, train staff, and implement process improvements to enhance customer satisfaction and operational efficiency.

What are the key skills and qualifications needed to thrive as an insurance claims supervisor, and why are they important?

To thrive as an Insurance Claims Supervisor, you need expertise in insurance policies, claims processing, and supervisory experience, often supported by a bachelor’s degree in business or a related field. Familiarity with claims management software, regulatory compliance systems, and sometimes professional certifications like AIC (Associate in Claims) is typically required. Strong leadership, problem-solving, and communication skills set top performers apart in this role. These abilities are essential for ensuring efficient claim resolution, regulatory compliance, and effective team management.

What are some common challenges faced by insurance claims supervisors, and how can they be managed effectively?

Insurance Claims Supervisors often encounter challenges such as managing high claim volumes, resolving complex or disputed cases, and ensuring their team meets tight deadlines while maintaining accuracy. Effective management involves balancing workload distribution, providing regular training on updated policies, and fostering open communication within the team. Building strong relationships with adjusters, clients, and other departments also helps facilitate smoother claim resolution and supports professional growth for supervisors and their teams.

What is the difference between Insurance Claims Supervisor vs Insurance Adjuster?

AspectInsurance Claims SupervisorInsurance Adjuster
CredentialsTypically requires a high school diploma or bachelor’s degree; certifications like CPCU or AIC are commonHigh school diploma or bachelor’s; certifications like AIC or CPCU are also common
Work EnvironmentSupervises claims teams, reviews complex claims, and ensures policy complianceInvestigates claims, assesses damages, and determines coverage and settlement amounts
Industry UsageUsed across insurance companies, especially in claims departmentsCommonly employed by insurance companies, adjusting claims on-site or remotely

The Insurance Claims Supervisor oversees claims teams and manages complex cases, while the Insurance Adjuster directly investigates and evaluates individual claims. Both roles require similar credentials and are integral to the claims process, but their focus differs: supervision versus hands-on assessment.

What cities in Michigan are hiring for Insurance Claims Supervisor jobs?

Cities in Michigan with the most Insurance Claims Supervisor job openings:

Insurance Claims Supervisor jobs near you
Infographic showing various Insurance Claims Supervisor job openings in Michigan as of September 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $76,579 per year, or $36.8 per hour.

Claims Examiner - Workers Compensation

Southfield, MI • On-site

York Risk Services
1 - 5K employees
Learn more about York Risk Servicesexternal

$30 - $40.75/hr

Full-time

Posted 11 days ago

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Claims Examiner - Workers Compensation

PRIMARY PURPOSE:To analyze complex or technically difficult workers' compensation claims to determine benefits due; to work with high exposure claims involving litigation and rehabilitation; to ensure ongoing adjudication of claims within service expectations, industry best practices and specific client service requirements; and to identify subrogation of claims and negotiate settlements.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

  • Analyzes and processes complex or technically difficult workers' compensation claims by investigating and gathering information to determine the exposure on the claim; manages claims through well-developed action plans to an appropriate and timely resolution.
  • Negotiates settlement of claims within designated authority.
  • Calculates and assigns timely and appropriate reserves to claims; manages reserve adequacy throughout the life of the claim.
  • Calculates and pays benefits due; approves and makes timely claim payments and adjustments; and settles clams within designated authority level.
  • Prepares necessary state fillings within statutory limits.
  • Manages the litigation process; ensures timely and cost effective claims resolution.
  • Coordinates vendor referrals for additional investigation and/or litigation management.
  • Uses appropriate cost containment techniques including strategic vendor partnerships to reduce overall cost of claims for our clients.
  • Manages claim recoveries, including but not limited to: subrogation, Second Injury Fund excess recoveries and Social Security and Medicare offsets.
  • Reports claims to the excess carrier; responds to requests of directions in a professional and timely manner.
  • Communicates claim activity and processing with the claimant and the client; maintains professional client relationships.
  • Ensures claim files are properly documented and claims coding is correct.
  • Refers cases as appropriate to supervisor and management.

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

  • Performs other duties as assigned.
  • Supports the organization's quality program(s).
  • Travels as required.

QUALIFICATION

Education & Licensing
Bachelor'sdegree from an accredited college or university preferred. Professional certification as applicable to line of business preferred.

Experience
Five (5) years of claims management experience or equivalent combination of education and experience required.

Skills & Knowledge

  • Subject matter expert of appropriate insurance principles and laws for line-of-business handled, recoveries offsets and deductions, claim and disability duration, cost containment principles including medical management practices and Social Security and Medicare application procedures as applicable to line-of-business.
  • Excellent oral and written communication, including presentation skills
  • PC literate, including Microsoft Office products
  • Analytical and interpretive skills
  • Strong organizational skills
  • Good interpersonal skills
  • Excellent negotiation skills
  • Ability to work in a team environment
  • Ability to meet or exceed Service Expectations

WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental:Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical:Computer keyboarding, travel as required

Auditory/Visual:Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description.They are not intended to constitute a comprehensive list of functions, duties, or local variances.Management retains the discretion to add or to change the duties of the position at any time.

Sedgwickis an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

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