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Insurance Claims Processing Jobs in Stockbridge, GA

Reserv Claims Analysis, LLC

Trucking Director

Atlanta, GA · On-site

$130 - $190/hr

... TPAs, insurance technology providers, and adjusters alike. We have ambitious (but attainable ... Monitor and analyze claims data to identify trends, patterns, and areas for process improvement

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Insurance Claims Processing information

See Stockbridge, GA salary details

$10

$19

$29

How much do insurance claims processing jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for insurance claims processing in Stockbridge, GA is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.73 per hour, depending on experience, location, and employer.

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training or certifications in insurance or claims processing. Relevant skills include attention to detail, communication, and familiarity with claims management software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require background checks or specific licensing depending on the state or company policies.

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage and payout amounts. They verify policy details, gather necessary documentation, and ensure claims are processed accurately and efficiently, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.

What are popular job titles related to Insurance Claims Processing jobs in Stockbridge, GA?

For Insurance Claims Processing jobs in Stockbridge, GA, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Processing jobs in Stockbridge, GA look for?

The top searched job categories for Insurance Claims Processing jobs in Stockbridge, GA are:

What cities near Stockbridge, GA are hiring for Insurance Claims Processing jobs?

Cities near Stockbridge, GA with the most Insurance Claims Processing job openings:

Insurance Claims Processing jobs near you

Claims Operations Support Specialist

Starr Insurance Companies

Atlanta, GA • On-site

Full-time

Posted 28 days ago

Job description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

Starr is looking for individuals who bring "passion" and "drive" to work with them every day. There's no shortage of opportunities as we continue to grow. Take charge of your career today and join our amazing team.

Claim Intake (Claims Operations Support Specialist):

This position can be filled in: Buckhead Atlanta or Chicago

Position is in-office.

Description

Essential Job Functions:

This position is responsible for supporting Claims Modernization initiative and claims processing for all profit centers. The work activities will include:

  • Receives and assess First Notice of Loss for set up in claims system or distribution to third parties.
  • Assist with processing Five Sigma escalations.
  • Research policy and client information in Claims/Underwriting systems.
  • Creates claims in Claims Systems for various lines of business.
  • Issue acknowledgement letters and other claims correspondence.
  • Respond to inquiries from internal and external parties.
  • Create loss runs from internal systems.
  • Creating production/analysis reports.
  • Conduct User Acceptance Testing for enhancements and product development as needed.
  • Communicate with claim managers, brokers, underwriters as needed for proper processing of claims.
  • Peer Training and conducting Quality Checks (Five Sigma vs. Claims Enterprise)
  • Other duties as required.

Position Requirements:

Education: Associate degree or equivalent experience including 1-2 years in commercial insurance industry Claims Support role.

Knowledge/Skills/Abilities:

  • Proficient communication skills (oral and written)
  • MS Office Suite
  • Ability to multitask in a fast-paced environment
  • Previous Claim Support Role a plus
  • Excellent customer service skills
  • Basic knowledge of the insurance industry or technical specialty
  • Basic knowledge of processing insurance mail
  • Ability to produce high work volume with precise accuracy

#LI-LS

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

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