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Insurance Claims Processing Jobs in Columbia, SC

TRC Talent Solutions

Program Coordinator

Columbia, SC · On-site

Previous experience in financial services, banking, insurance, government, claims processing, or a related field. * Experience providing customer service in a regulated or compliance-driven ...

Berkley

Claims Manager

Irmo, SC · On-site

Berkley Corporation , an insurance holding company that is among the largest commercial lines ... Identify opportunities to improve operational efficiency by streamlining processes and leveraging ...

Berkley

Claims Manager

Irmo, SC · On-site

Berkley Corporation , an insurance holding company that is among the largest commercial lines ... Identify opportunities to improve operational efficiency by streamlining processes and leveraging ...

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All JobsInsurance Claims Processing JobsInsurance Claims Processing Jobs in Columbia, SC

Insurance Claims Processing information

See Columbia, SC salary details

$11

$20

$31

How much do insurance claims processing jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for insurance claims processing in Columbia, SC is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.56 per hour, depending on experience, location, and employer.

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training or certifications in insurance or claims processing. Relevant skills include attention to detail, communication, and familiarity with claims management software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require background checks or specific licensing depending on the state or company policies.

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage and payout amounts. They verify policy details, gather necessary documentation, and ensure claims are processed accurately and efficiently, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.

What are popular job titles related to Insurance Claims Processing jobs in Columbia, SC?

For Insurance Claims Processing jobs in Columbia, SC, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Processing jobs in Columbia, SC look for?

The top searched job categories for Insurance Claims Processing jobs in Columbia, SC are:

What cities near Columbia, SC are hiring for Insurance Claims Processing jobs?

Cities near Columbia, SC with the most Insurance Claims Processing job openings:

Insurance Claims Processing jobs near you
Infographic showing various Insurance Claims Processing job openings in Columbia, SC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,983 per year, or $20.7 per hour.

Program Coordinator

TRC Talent Solutions

Columbia, SC • On-site

Full-time

Posted 15 days ago

Job description

Position Summary

Our client is seeking an inquisitive, detail-oriented Claims Analyst to join the Unclaimed Property Program (UPP). This role is ideal for an individual who is passionate about public service and committed to helping return unclaimed property to its rightful owners. The Claims Analyst provides exceptional customer service while conducting detailed claims research, reviewing legal documentation, and ensuring accurate and timely claims processing.

Key Responsibilities

  • Assist customers via phone, in person, and through virtual channels with inquiries related to the Unclaimed Property Program.

  • Conduct searches for individuals and businesses to identify unclaimed property and guide claimants through the claims process.

  • Explain claim requirements and required documentation to ensure complete and accurate submissions.

  • Review, research, and approve general claims in accordance with departmental policies and procedures.

  • Perform thorough investigations to verify claimant eligibility and ensure payments are issued to the rightful property owners.

  • Review and validate legal and financial documentation submitted in support of claims.

  • Process incoming mail by opening, preparing, scanning, indexing, and routing claim documentation and correspondence.

  • Maintain accurate documentation and electronic records within the claims management system.

  • Serve as a backup for other team members to ensure continuity of operations and exceptional customer service.

  • Perform additional duties as assigned.

Required Qualifications

  • Bachelor's degree and relevant professional experience, or an equivalent combination of education and experience.

  • Strong analytical and critical thinking skills with exceptional attention to detail.

  • Excellent written and verbal communication skills.

  • Ability to research complex issues and interpret supporting documentation.

  • Strong organizational skills with the ability to prioritize multiple tasks in a fast-paced environment.

  • Experience working with multiple computer systems simultaneously.

  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook).

  • Ability to establish and maintain positive working relationships with internal and external stakeholders.

Preferred Qualifications

  • Experience reviewing legal, financial, or estate-related documents.

  • Previous experience in financial services, banking, insurance, government, claims processing, or a related field.

  • Experience providing customer service in a regulated or compliance-driven environment.

Work Environment & Physical Requirements

  • Ability to lift and carry files, books, and reports weighing up to 25 pounds.

  • Ability to sit, stand, and walk for extended periods throughout the workday.

  • Ability to bend, reach, twist, and perform routine office tasks.

  • Occasional in-state travel with limited overnight travel may be required.

Ideal Candidate

The successful candidate is highly organized, customer-focused, and committed to accuracy. They thrive in a collaborative, fast-paced environment and demonstrate integrity, accountability, and professionalism while handling sensitive financial and legal information.

About the Opportunity

Our client offers a collaborative, fast-paced work environment that values accountability, teamwork, and high-quality service. This position provides an opportunity to make a meaningful impact by helping reunite individuals and businesses with their unclaimed property while delivering an outstanding customer experience.