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Insurance Claims Processing Jobs in Allen, TX (NOW HIRING)

SERVPRO Team Shaw

Claims Manager

Grapevine, TX · On-site

The Claims Manager is responsible for overseeing insurance claim processes from start to finish, ensuring accurate documentation, timely communication, and strong collaboration between operations ...

Suffolk Construction

Claims Specialist

Dallas, TX · Hybrid

... life insurance, tax deferred savings accounts, 10 backup daycare days each year, short- and ... The Claims Specialist will timely and accurately process all claims from filing to closure in ...

SERVPRO Team Shaw

Claims Manager

Grapevine, TX · On-site

The Claims Manager is responsible for overseeing insurance claim processes from start to finish, ensuring accurate documentation, timely communication, and strong collaboration between operations ...

JTCCS Careers

Medical Billing VA

Dallas, TX · Remote

$1.7K - $2.2K/mo

Key Responsibilities - Verify patient insurance eligibility and benefits prior to appointments - Prepare, review, and submit medical claims accurately and on time - Process insurance claims through ...

Bitco Corporation

Claims Specialist

Irving, TX

... insurance solutions to complex industries such as construction, forest products, and oil and gas ... Provide customer service to insureds and claimants throughout the claims process * Negotiates and ...

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All JobsInsurance Claims Processing JobsInsurance Claims Processing Jobs in Allen, TX

Insurance Claims Processing information

See Allen, TX salary details

$11

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$31

How much do insurance claims processing jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for insurance claims processing in Allen, TX is $20.78, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.70 per hour, depending on experience, location, and employer.

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage eligibility and the amount payable. They verify information, process documentation, and communicate decisions to policyholders, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training in insurance or related fields. Relevant skills include attention to detail, communication, and familiarity with claims processing software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require certification such as the Certified Claims Professional (CCP).

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.
What are popular job titles related to Insurance Claims Processing jobs in Allen, TX? For Insurance Claims Processing jobs in Allen, TX, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Processing jobs in Allen, TX look for? The top searched job categories for Insurance Claims Processing jobs in Allen, TX are:
What cities near Allen, TX are hiring for Insurance Claims Processing jobs? Cities near Allen, TX with the most Insurance Claims Processing job openings:
Insurance Claims Processing jobs near you
Infographic showing various Insurance Claims Processing job openings in Allen, TX as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $43,217 per year, or $20.8 per hour.

Litigated Claims Specialist, General Liability

Zurich Insurance Group

Addison, TX • On-site

Full-time

Re-posted 9 days ago

Job description

At Zurich North America, we are seeking a Litigated Claims Specialist to join our high-performing Commercial General Liability team. If you're passionate about resolving complex issues, collaborating with sharp legal and business minds, and delivering outstanding service to clients, this role could be the next exciting step in your career.
The selected candidate should be able to report on a hybrid work schedule to one of these Zurich offices: Schaumburg, IL or Addison, TX.
What You Will Do:
In this dynamic role, you'll manage and resolve high-exposure, multi-party commercial general liability claims. Using your litigation expertise and strategic mindset, you will:
  • Handle complex litigated claims from start to finish with a focus on quality, efficiency, and service excellence.
  • Partner closely with internal and external counsel, underwriters, and risk professionals.
  • Provide clear, timely communication to customers and stakeholders throughout the claim process.
  • Ensure claims are handled in accordance with regulatory standards and company protocols.

You'll be empowered to own your claims portfolio while contributing to Zurich's commitment to industry leadership and customer trust.
Basic Qualifications:
  • Bachelor's Degree and 3+ years of experience in Claims or Insurance OR
  • Zurich Certified Insurance Apprentice, including an associate degree, with 3+ years of experience in Claims or Insurance OR
  • Completion of Zurich Claims Training Program with 2+ years of experience in Claims or Insurance OR
  • High School Diploma or Equivalent with 5+ years of experience in Claims or Insurance
  • Must obtain and maintain required adjuster license(s)
  • Knowledge of insurance regulations, markets, and products
  • Proficiency in Microsoft Office

Preferred Qualifications:
  • 5+ years of experience handling Commercial General Liability claims
  • 5+ years of experience handling litigation management
  • Work experience working with a carrier
  • Effective verbal and written communication skills
  • Strong analytical, critical thinking, and problem-solving skills
  • Excellent time management, prioritization, and multi-tasking abilities
  • Experience in team collaboration and building cross-functional relationships
  • Proficiency in explaining complex financial and actuarial concepts
  • Ability to assess the scope and exposure of moderately complex claims
  • Expertise in the reserving process for indemnity and expenses
  • Capability to develop and execute negotiation strategies
  • Skill in identifying nuances in customer and business partner interactions
  • Proficiency in presenting claim resolution information to stakeholders

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply-your unique background matters to us. The pay range shown is a national average and may vary by location. The proposed Salary range for this position is $59,900.00 - $98,200.00, with short-term incentive bonus eligibility set at 10%.
We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]
Why Zurich?
At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment-so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.
Join us for a brighter future-for yourself and our customers.
Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.
Zurich complies with 18 U.S. Code § 1033.
Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.
Location(s): AM - Addison, AM - Schaumburg
Remote Working: Hybrid
Schedule: Full Time
Employment Sponsorship Offered: No
Linkedin Recruiter Tag: #LI-MD1 #LI-ASSOCIATE #LI-HYBRID

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