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Insurance Claims Processing Jobs in New York (NOW HIRING)

Support the Claims Department with ongoing efficiency improvements; perform project management, resolve problematic claims processing issues utilizing research and analysis to determine root causes ...

Oversee the end-to-end disability claims process, ensuring accurate, timely, and compliant claim ... Strong knowledge of disability insurance policies, medical documentation, and regulatory ...

Claims Recovery Specialist As a Claims Recovery Specialist, you will play a vital role in managing and processing insurance claims with a focus on deductible eligibility. You will ensure accurate ...

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Insurance Claims Processing information

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What jobs pay $2000 a day?

In insurance claims processing, high-paying roles such as senior claims managers or specialized adjusters can earn around $2,000 per day, especially with extensive experience, certifications, and in high-value claim environments. These roles often require advanced knowledge of insurance policies, strong analytical skills, and sometimes leadership responsibilities.

How do I become a claims processor?

To become a claims processor, typically a high school diploma or equivalent is required, and some employers prefer candidates with experience in customer service or insurance. Relevant skills include attention to detail, communication, and familiarity with claims processing software; obtaining industry certifications such as the Certified Claims Professional (CCP) can also enhance job prospects.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

Is a claims processor job in demand?

Claims processing is a stable occupation within the insurance industry, with consistent demand due to the ongoing need for claims management in health, auto, and property insurance sectors. Employment opportunities often require attention to detail and familiarity with claims software, and the job outlook is expected to grow alongside the insurance industry overall.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are the key skills and qualifications needed to thrive in Insurance Claims Processing, and why are they important?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.
What are popular job titles related to Insurance Claims Processing jobs in New York? For Insurance Claims Processing jobs in New York, the most frequently searched job titles are:
What cities in New York are hiring for Insurance Claims Processing jobs? Cities in New York with the most Insurance Claims Processing job openings:
Infographic showing various Insurance Claims Processing job openings in New York as of June 2026, with employment types broken down into 100% Full Time. Highlights an 82% In-person, 6% Hybrid, and 12% Remote job distribution.
Claims Adjuster - Crystal Fusion

Claims Adjuster - Crystal Fusion

APCO Holdings

Bay Shore, NY • On-site

Full-time

Posted 18 days ago

Be an early applicant


APCO Holdings rating

7.3

Company rating: 7.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

209th of 261 rated insurance


Job description

APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners. Through our family of brands, we bring together industry expertise, technology, and data-driven insights to help dealers strengthen their finance and insurance performance and build lasting relationships with their customers.

Our teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve.

The Windshield Claims Specialist is responsible for managing and processing claims related to windshield repair and replacement. This role serves as a key point of contact for customers and repair facilities, ensuring a smooth, accurate, and timely claims experience. The ideal candidate is customer-focused, detail-oriented, and excels at coordinating multiple tasks while maintaining a high level of service and efficiency.
What You'll Do
  • Review and process windshield repair and replacement claims accurately and within established timelines.
  • Guide customers through the claims process, explaining coverage and next steps clearly.
  • Coordinate with repair facilities to schedule, track, and ensure completion of repair appointments.
  • Maintain accurate documentation and records for all claims and customer interactions.
  • Respond to customer inquiries, provide claim status updates, and resolve issues promptly.
  • Partner with repair facilities to ensure high-quality, timely service delivery.
  • Monitor claim progress to ensure compliance with company policies and a positive customer experience.
  • Resolve claim-related disputes while maintaining professionalism and customer satisfaction.
  • Identify and onboard new repair facilities as needed.
  • Support additional duties and projects as assigned.
What Makes You Successful
  • Strong communication and interpersonal skills with a customer-first mindset.
  • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
  • High attention to detail with strong organizational skills.Problem-solving mindset with the ability to resolve issues efficiently.
  • Ability to collaborate with internal teams and external partners.
  • Comfortable learning and navigating multiple systems and technologies.
Basic Qualifications
  • High school diploma or GED required.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
  • Strong communication, organizational, and customer service skills.
  • Ability to handle multiple priorities and meet deadlines.
Preferred Qualifications
  • Previous experience in claims processing or customer service.
  • Bilingual capabilities.Knowledge of automotive repair processes or insurance/claims handling.
  • Experience working with claims systems or similar software platforms.
This Role Might Be a Great Fit If You…
  • Enjoy helping customers and guiding them through problem resolution.
  • Thrive in a role that combines customer service with operational coordination.
  • Are highly organized and detail-oriented.Like working with both people and processes to drive results.
  • Are comfortable juggling multiple claims and priorities at once.
  • Have an interest in the automotive or insurance industry.
  • Take pride in delivering a seamless, positive customer experience.
What We Offer
  • Competitive hourly compensation
  • Comprehensive medical, dental, and vision benefits
  • 401(k) with company match
  • Paid time off and company holidays
  • Career progression opportunities within the claims organization
  • A collaborative and supportive team environment
At APCO, the way we work matters just as much as the results we deliver. Our values guide how we work, how we partner, and how we deliver results.
 
We C.A.R.E.
Committed – We build strong, high-trust relationships with our partners and each other.
Accountable – We take ownership of outcomes and hold ourselves to the highest standards of performance and integrity.
Results-Driven – We focus on delivering measurable outcomes that create value for our partners and our business.
Excellent – We strive for excellence in everything we do while balancing short-term performance with long-term success.
 
If you're excited about joining a team that values collaboration, accountability, and continuous improvement, we'd love to hear from you.
 
 
By submitting your application, you acknowledge that you have read and understand our Privacy Policy and Terms & Conditions. APCO Holdings may collect personal information (such as name, contact details, and employment history) to evaluate your candidacy. We may share this data with our subsidiaries, affiliates, and service providers. We retain applicant data only as long as necessary for the hiring process or as required by law.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.